Hampton by Hilton Shenzhen Futian Port

Hampton by Hilton Shenzhen Futian Port Reviews

Hampton by Hilton Shenzhen Futian Port

No.38 Yuheng Road, Futian District, Shenzhen, Guangdong, Futian District, Shenzhen, Guangdong, ChinaSee Hotel Details
Hampton by Hilton Shenzhen Futian Port
Hampton by Hilton Shenzhen Futian PortHampton by Hilton Shenzhen Futian PortHampton by Hilton Shenzhen Futian Port
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1 night

Guest Reviews

9.6/10
Excellent
7541 review
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(7541)
Positive reviews(7481)
Reviews with photos/video(1203)
Delicious breakfast(1008)
Friendly front desk staff(779)
Easy to get around(468)
Would stay again(204)
Perfect for business trips(184)
Close to metro(128)
Awesome gym(84)
Delicious buffet(61)
Negative reviews(60)
Guest User
King Superior Deluxe Family Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jul 1, 2025
🌟 **Fantastic Stay in Shenzhen!** 🌟 Our first overnight stay in Shenzhen was amazing! We were pleasantly surprised by how **spacious the room** was and how **convenient the location** is—just a short walk from **Futian Checkpoint** and the Metro. The **staff were very friendly** and welcoming, and the **breakfast offered a great variety** of options to suit different tastes. ✨ **Overall, a great experience!** We’ll definitely be coming back again. 😊
Response from Property: 非常感謝您選擇入住我們酒店,並留下如此暖心的評價!看到您用 “棒極了” 形容深圳第一晚的體驗,我們全體小夥伴都深受鼓舞~您的肯定是我們前進的最大動力!期待用更貼心的服務續寫您的美好旅程!祝您生活愉快,常來常往呀~ 😊
Guest User
King Superior Deluxe Room
Stayed in Feb 2025
Family
8 review
9.5/10
Amazing
Posted on Mar 22, 2025
Good location and service, special thanks to Luca. You can’t go wrong with this hotel, close to train station, restaurants and supermarkets.
Response from Property: Dear guests: Hello! Thank you very much for your support of Hilton Garden Inn. We are a little disappointed that we didn't get your full 5-point praise. It may be that there are still some shortcomings in Hilton Garden Inn. Details determine success or failure. We will work hard to make every guest who comes to Hilton Garden Inn provide meticulous service. Ultimately, making you satisfied is our greatest sense of accomplishment. Remember to come often! We will continue to work hard and look forward to your next stay. ---Waiting for your happy friends
Ka Man
Cozy Queen Room
Stayed in Feb 2025
Couple
6 review
7.5/10
Posted on Mar 12, 2025
The room was cozy and clean. Good location. But it would be slightly noisy as it’s near the checkpoint.
Response from Property: Dear guests, the hotel is located opposite the Futian Port, with a superior geographical location. It is very convenient for crossing the border to visit Hong Kong, and it is also convenient for foreign guests or Hong Kong guests to go to Hong Kong and exhibitions and large supermarkets. However, due to the huge flow of people and vehicles in the surrounding area, and the low floors of the hotel building, the handling of noise and sound insulation is relatively weak. Dear, you can book a twin room when you come to Shenzhen next time. The hotel's twin beds are located on this side of the community. Compared with the double bed, the sound will be weaker. At the same time, the hotel can provide earplugs. I hope you can feel our efforts when you stay next time. Once again, we apologize for the inconvenience caused to you and thank you for your understanding and support. We promise to continuously improve our service quality to ensure that every guest can enjoy a comfortable and peaceful stay in the hotel. We look forward to seeing you again and hope you can feel our sincerity and improvement during your next stay. ——Love you, Xiaopeng Huan
Guest User
Cozy Queen Room
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 25, 2025
Has a very pleasant stay at the Hampton, the room was unexpectedly clean and very nice with a good price. definitely would recommend.
Response from Property: Dear Guest,Thank you so much for sharing your wonderful stay experience at Hampton! We’re absolutely thrilled to hear that our room exceeded your expectations—keeping our spaces spotlessly clean and offering great value for our guests is always a top priority for us.Your recommendation means the world to our team, as it reflects all the effort we put into creating a comfortable stay. We can’t wait to welcome you back again soon for another pleasant visit. Wishing you all the best!
Guest User
King Superior Deluxe Family Room
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Sep 1, 2025
A great room for kids
Response from Property: 想您之所想,及您之所及,小朋想這或許就是服務的最美境界了吧!來到歡朋,衹要客官住的舒心,住得放心,住的滿意,那對於小朋來説就是最大的滿足了,嘿嘿.......小朋相信生命中每一次邂逅都殊為不易,很高興在跟親分別後還能帶給親美好的回憶。希望歡小朋會是您記憶裏永遠的暖!歡迎常回來看看!---惹人喜愛的歡小朋
Podsolnuh
Cozy Queen Room
Stayed in Jan 2025
Couple
4 review
9.5/10
Amazing
Posted on Mar 4, 2025
We liked this hotel. Great location if you want to travel to Hong Kong. Normal breakfast. The only problem that there are 2 hotels with almost identical names. It makes a lot of confusion.
Response from Property: Dear guest, thank you very much for taking the time to share your stay experience with us. Our store is just across the road from Futian Port, so it is super convenient to cross the border. We will give feedback to the chef about the breakfast issue to make improvements! There are three Hampton by Hilton in Futian District, namely Hampton by Hilton Huaqiang North, Hampton by Hilton Futian Port, and Hampton by Hilton Futian Mangrove. Ours is Hampton by Hilton Futian Port. There is some difference between the store name and geographical location~ So you can take a closer look at the geographical location when booking~~~ Detective Hampton by Hilton
Bessie Chung
Cozy Queen Room
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 16, 2025
pillow so nice have a good bedding will come again
Response from Property: 歡小朋收到您的帶圖好評,真的太開心啦,歡小朋每一天都十分期待您的再次光臨呢。希望我們的努力能讓您更加喜愛和信任我們,成為您最好的夥伴,酒店的F.A.C.T的關懷理念會一直圍繞着您。歡小朋開始期待下一次的遇見!——超開心的歡小朋
Wendyli1213
King Superior Deluxe Room
Stayed in Feb 2025
Couple
5 review
10/10
Outstanding
Posted on Mar 6, 2025
Good services , staffs : 范双梅,Sammy ,Nora,Luca are helpful and  friendly.
Response from Property: 您好,非常感謝您對歡小朋的好評和喜愛!您的認可對我們來説,是最為珍貴的褒獎,一流的住宿環境與高品質服務是我們一貫的追求目標,為客人帶來舒適備至並煥然一新的感受是我們的驕傲,免去您的奔波與勞累,讓您有更愉快的旅途心情。我們期盼再次為您服務。--充滿期待的歡小朋
NicoleLimYN
King Bed Business Suite
Stayed in Dec 2024
Family
4 review
10/10
Outstanding
Posted on Jan 13, 2025
Presant stay in the hotel. The Front counter staff Melody and Besty are very polite and helpful ! Definitely will come again!
Response from Property: 親愛的客官:您好!很高興給您帶來如此美好的體驗,相遇即是緣分,我們非常樂意與每位到來的客人成為朋友,用心做好每一個細節和服務是我們最高的追求,期待您的常來!祝您生活愉快,完事如意!
Chaminda
Cozy Queen Room
Stayed in Jun 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jul 6, 2025
Excellent room, nice Western-style breakfast... Also, it is very near the border crossing to Hong Kong.
Response from Property: 歡小朋收到您的好評,今天又是開心的一天啊,非常高興您能在歡小朋的家裡感受到我們的熱情服務,歡小朋每一天都十分期待您的到來呢,希望我們的努力能讓您更加喜愛和信任我們,成為您最好的夥伴哦,歡小朋開始期待下一次的遇見啦~~超開心的歡小朋。
Guest User
King Superior Business Room
Stayed in Jun 2025
Couple
8 review
10/10
Outstanding
Posted on Jul 6, 2025
The Hegel very nice service the breakfast so delicious the room very clean and the staff very friendly and we have a great time will come back again thank you again for melody service will comeback again the great trip so happy ,see you you again
Response from Property: 旅程的奔波,在接觸希爾頓歡朋的那一剎那,將消散而去。我們全體夥伴用勤勞的雙手為您創造舒適的房間,可口的早餐,這裏,就是您最温馨的家。周到,關懷,友善,可靠,將是您的所感觸。我們始終愛您如一,等您再次回來——温暖的歡小朋
K___Z
King Superior Room
Stayed in Nov 2024
Traveling with friends
11 review
10/10
Outstanding
Posted on Jan 1, 2025
Lino, Timmy, and Nora are lovely and helpful, and they're happy to help even if I neglected to pack the phone charger. The room is pleasant and clean, and it is extremely convenient in Futian port. They also provide free breakfast, which is truly outstanding service.
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued. This will also become our motivation to continue working hard and making progress. I look forward to serving you next time~
Guest User
Cozy Queen Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 24, 2025
Reception was smooth and staff were friendly, & informative Housekeeping was good, promptly sent my polloe request. Breakfast is great too. Sureky will book this hotel again.
Response from Property: 親愛的朋友您好呀~!感謝您對深圳福田口岸希爾頓歡朋酒店認可,我們會繼續努力營造出更好舒適的入住空間,非常開心看到您對歡小朋如此滿意,小夥伴們非常感謝你的讚賞。歡朋的小夥伴就是一心為客人着想,每一位來到歡朋我們都會提供無微不至的服務,記得常來哦!期待您下次再來入住。- - -無微不至的歡小朋
Keith077852
Twin Beds Superior Deluxe Room
Stayed in Nov 2024
Business traveler
62 review
10/10
Outstanding
Posted on Dec 21, 2024
The location is great and the rooms are big enough. The staff, Nora and Melody, served the clients well.
Response from Property: 很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨 !祝您生活愉快
kit yu
Cozy Queen Room
Stayed in May 2025
Traveling with friends
15 review
10/10
Outstanding
Posted on Jun 17, 2025
I would like to highly recommended the Hampton Inn which is situated at Shenzhen. Hampton Inn Shenzhen by Hilton is located at the Futian Crossboarder about just 3 minutes walk over to the hotel. It's a very clean , high standard international hotel served with complimentary Eastern and Western breakfast buffet serve from 6:30 to 10am every morning. All staff members there are very friendly, helpful and knowledgeable. Transportation is also so convenient to call Didi taxi service. Besides, the subway or metro service #4 is located inside the Crossboarder building soon after you come out of the check point. With the subway services one can travel throughout most of popular shopping malls restaurants, brand name shops, spa and wellness, salons, body massage, peticure and manicure shops and much more.
Response from Property: 親愛的朋友,感謝您對我們酒店的青睞與好評!我們團隊始終秉持着用心服務的理念,從客房的精心佈置,到餐飲的用心準備,每一個環節都希望能給您家一般的温暖。您的支持是我們前進的最大動力,期待您再次下榻,我們定不負所望