Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.4
Service8.8
Cleanliness8.7
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All reviews(1531)
Positive reviews(1476)
Reviews with photos/video(246)
Friendly front desk staff(184)
Delicious breakfast(163)
Easy to get around(102)
Convenient parking(45)
Close to metro(27)
Tasty restaurant(20)
Has rooms for families(12)
Negative reviews(55)
Guest User
Superior Double Bed Room (Comfort Space + Peaceful Sleep)
Stayed in Jul 2024
Solo traveler
28 review
7.5/10
Posted on Aug 14, 2024
Pros:
1. The room size is quite big and has a separate shower and toilet stall.
2. The room includes a mini fridge, water, coffee, and strawberry flavoured milk tea powder.
3. The hotel breakfast has quite a lot of options and plenty of seating.
4. The hotel is located around a 5-10 minute walk from Dongbei Da Ma Lu metro station.
Cons:
1. The room had some areas that looked a little mouldy such as in the shower, and also, there was a broken section of wall near the door.
6/9
Stephen
Dream Queenroom (Double bed)
Stayed in May 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Jul 4, 2024
Great spot ,room very clean .I booked again
Response from Property: Dear guest,thank you for choosing Shenyang Oriental Ginza International Hotel, and thank you for your recognition. This is our service tenet that pay attention to guests, allow guests to enjoy quality service, and leave a warm stay experience during the journey. Look forward to your visit again, wish you a happy day!
Wanderlust Wen
Superior Double Bed Room (Comfort Space + Peaceful Sleep)
Stayed in Sep 2023
Solo traveler
23 review
9.0/10
Great
Posted on Nov 2, 2023
The location is a bit out of the way from the city centre. Breakfast was ok. Food options are limited around that area. The hotel room has all the amenities but needs refurbishment. But the staff are all nice and helpful. Although they do not speak English, we used a translation app to communicate and they even wrote a list of places of interest for me to visit, both in Chinese and English! 5 ⭐⭐⭐⭐⭐ for staff and their excellent service attitude.
Frances K.
Superior Double Bed Room (Comfort Space + Peaceful Sleep)
Stayed in Mar 2023
Business traveler
11 review
8.0/10
Very Good
Posted on Apr 30, 2023
Great location and friendly staff. A Wide spread of the breakfast variety.
Response from Property: Dear guest, thank you very much for staying in Shenyang Oriental Ginza International Hotel! comfortable, fresh, natural, quiet environment, will bring you have a good feeling of home. As a guest, we try to get to know you. As a friend, we try to cherish you; As a bosom friend, we can not leave you. We meet here, let our heart warm you,close to you ~ We wish to enjoy this beautiful time with you, looking forward to your visit again!
Anonymous User
Superior Double Bed Room (Comfort Space + Peaceful Sleep)
Stayed in Apr 2025
Business traveler
5 review
10/10
Outstanding
Posted on May 24, 2025
I chose this hotel for a business trip. The environment is nice and the front desk service is very good. Xiaodong at the front desk was very attentive. He introduced us to the location of the slippers in the room when we checked in. He also introduced us to the snacks around us when we wanted to go out for a meal. The breakfast was also good. Overall, it was a very good stay experience. I will choose this hotel again next time!
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您選擇入住瀋陽東方銀座國際酒店,並與我們分享您的入住體驗。我們很高興看見您對酒店的滿意和稱讚。關注客人、讓客人享受優質的服務,在旅途中留下温馨的入住體驗,是小東的服務宗旨。期待您的再次光臨,祝您工作愉快!
Guest User
Family Twin Room (Two-Bedroom + Memory Foam Pillows + Tub)
Stayed in Mar 2025
Family
1 review
1.0/10
Posted on Apr 5, 2025
I brought my children to Shenyang for fun during the Qingming Festival. I have stayed in so many hotels, but this is the first time I have had such a bad experience. I arrived at the hotel with my children at around 9pm. When I was about to wash, I found that the water was very yellow. The front desk found a staff and told me to let it sit for a while. As a result, after an hour, the child fell asleep, and the water was still yellow. Then they told us that there were no rooms of the same type, so we had to sleep separately. We had to run upstairs to wash. The room was very cold, and they told us that the air conditioner was not working. They brought two electric heaters and kept them buzzing all night. I really don’t know how such a hotel can be rated four stars.
Original TextTranslated by Google
Response from Property: 親愛的賓客,看到您此次留言,小東感到萬分抱歉。因我們工作的疏忽,給您的假期帶來不好的體驗,我們非常的自責,已針對您反饋的問題,我們在認真的做相關整改,希望不要因此破壞您假期的好心情。請您再多給小東一次機會,等您下次入住時,一定會給您一次優渥的體驗~期待您下次光臨🌹🌹🌹
Aiwuzhijingxinfeiyang
Superior Double Bed Room (Comfort Space + Peaceful Sleep)
Stayed in Feb 2025
Business traveler
7 review
6.0/10
Posted on Apr 6, 2025
The facilities are too old. The glass and walls are all broken. It really shouldn't be...
Original TextTranslated by Google
6/12
Response from Property: 親愛的賓客,看到您此次留言,小東感到萬分抱歉。給您帶來不好的體驗,我們非常的自責,已針對您反饋的問題,我們在認真的做相關整改,希望不要因此破壞您的好心情。請您再多給小東一次機會,等您下次入住時,一定會給您一次優渥的體驗~期待您下次光臨🌹🌹🌹
Makabaka2021
Superior Double Bed Room (Comfort Space + Peaceful Sleep)
Stayed in Feb 2025
Business traveler
2 review
10/10
Outstanding
Posted on Mar 9, 2025
Good, there is a safe, there is a place to put the valuables.
Facilities: Complete
Hygiene: Clean
Environment: Good
Service: Very good
There is a telephone in the toilet, which is quite convenient. Affordable, it would be better if there was breakfast.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您選擇入住小東家,並與我們分享您的入住體驗。我們很高興看見您對酒店的滿意和稱讚。關注客人、讓客人享受優質的服務,在旅途中留下温馨的入住體驗,是小東的服務宗旨。期待您的再次光臨,祝您工作愉快!
Guest User
Superior Twin Room (Comfort Space + Peaceful Sleep)
Stayed in Feb 2025
Business traveler
6 review
10/10
Outstanding
Posted on Mar 4, 2025
The front desk staff Xiaodong who checked in at around 7pm was very friendly and the check-in was quick. The breakfast was very rich and I liked the fruits very much. The restaurant service was very good. As soon as I got out of the elevator, I could hear Xiao Wang and I saying good morning, and I was in a very good mood. Thumbs up 👍🏻👍🏻👍🏻
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for staying at Xiaodongjia and for your valuable suggestions. We will adhere to the design concept of "modern, fashionable and elegant" to provide the most considerate and satisfactory environment for your future residence and strive to bring you a better stay experience next time! Looking forward to your visit again!
Guest User
Superior Double Bed Room (Comfort Space + Peaceful Sleep)
Stayed in Jan 2025
Other
3 review
10/10
Outstanding
Posted on Feb 25, 2025
The store is a bit old, but the service is very good and the stay is comfortable. The restaurant waiter Ba Xiuhong is very warm and thoughtful. The front desk Zhang Haidong is warm and generous. I will come again next time
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing Shenyang Oriental Ginza International Hotel and thank you for your affirmation of the hotel. Thank you very much for staying at our hotel again. Shenyang Oriental Ginza International Hotel is located at No. 149 Northeast Avenue, with convenient transportation around. Thank you very much for your trust and recognition of Shenyang Oriental Ginza International Hotel. It is our goal to create the most perfect stay experience for every guest staying in the hotel. We look forward to your visit again and wish you a smooth work!
Guest User
Superior Double Bed Room (Comfort Space + Peaceful Sleep)
Stayed in Jan 2025
Solo traveler
21 review
9.0/10
Great
Posted on Feb 23, 2025
The room is very clean and tidy, which is in line with the price. The breakfast is quite rich and the price is quite reasonable. The location is good and it is convenient to travel. The service staff is polite, whether it is the front desk restaurant or the floor waiter, they can greet you with a smile. Especially the two waiters Xiao Zhao and Xiao Zhang at the front desk, they answer all questions and respond to all requests, and the service is very good.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,非常感謝您入住小東家,感謝您對小東提出的寶貴意見,秉承"現代、時尚、雅緻"的設計理念,以為您未來的居住提供最為貼心滿意的環境,爭取為您的下次光臨帶來更好的入住體驗!期待您的再次光臨!
aysrnbs
Superior Twin Room (Comfort Space + Peaceful Sleep)
Stayed in Jan 2025
Family
26 review
10/10
Outstanding
Posted on Feb 22, 2025
The overall service of the hotel is very good. Xiaodong and Xiaohu at the front desk have good service attitudes and patiently recommended several good places and snacks around me. They are really good. Thumbs up
Original TextTranslated by Google
Response from Property: 親愛的賓客,看到您給我們的好評,小東開心到原地轉圈圈。您的滿意衹是我們的起點,為您製造美麗的相遇與回憶才是我們的終極目標。小東想要成為您念念不忘的朋友,真誠期待與您的再次相遇,給您比心ღ( ´・ᴗ・` )嘍!祝您生活愉快!
Jessica Summer
Superior Double Bed Room (Comfort Space + Peaceful Sleep)
Stayed in Apr 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on May 10, 2025
The room is very good. My relatives came to my house and booked 4 rooms together. When we checked out, the flashlight of 1209 was lost, and the relatives who stayed there didn't see it either. After communicating with the front desk, the hotel found it and solved it by themselves. The service is very humane. 👍
Original TextTranslated by Google
Response from Property: 親愛的賓客,看到您給我們的好評,小東開心到原地轉圈圈。您的滿意衹是我們的起點,為您製造美麗的相遇與回憶才是我們的終極目標。小東想要成為您念念不忘的朋友,真誠期待與您的再次相遇,給您比心ღ( ´・ᴗ・` )嘍!祝您生活愉快!
Guest User
Superior Suite (Parlor + Tub)
Stayed in Apr 2025
Family
6 review
2.0/10
Posted on May 6, 2025
The room was awful. The actual room was totally different from the picture. The ceiling was very low. The refrigerator was broken. The door was broken. Avoid this place. The breakfast was also very unpalatable.
Original TextTranslated by Google
Response from Property: 親愛的賓客,看到您此次留言,小東感到萬分抱歉。因我們工作的疏忽,給您的假期帶來不好的體驗,我們非常的自責,已針對您反饋的問題,我們在認真的做相關整改,希望不要因此破壞您假期的好心情。請您再多給小東一次機會,等您下次入住時,一定會給您一次優渥的體驗~期待您下次光臨🌹🌹🌹
Guest User
Family Twin Room (Two-Bedroom + Memory Foam Pillows + Tub)
Stayed in Apr 2025
Family
1 review
3.5/10
Posted on May 13, 2025
There is something wrong with this hotel. Our family of four stayed for four days and we all got sick after we came back. All of them had respiratory problems. 1. The hotel room was very dry and hot. This environment caused damage to the throat mucosa, nasal mucosa, pharyngitis, laryngitis, and tonsil swelling! It also led to the invasion of bacteria and viruses. After returning, I went to the hospital and spent more than two thousand. The humidifier in the room is charged! 2. In addition, the window in the room is very small and very depressing. The family room we stayed in should be bright! 3. Our room comes with 3 meals. We are two adults and two children. The youngest child is less than 1.2 meters tall, and breakfast fees are also charged! 4. The hotel facilities are old! 5. There is no exhaust in the bathroom!
I will never go to his house again when I go to Zhenyang in the future! Choosing a comfortable hotel is really critical!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay and giving us your feedback. We always value the opinions of every guest. Regarding the issues you mentioned, we have checked them item by item against the service standards: the room configuration complies with the unified design specifications, and the humidifier charges are clearly marked in the room service guide; the children's breakfast charges are implemented in accordance with industry standards and public policies. If you have any questions during your stay, we are always willing to communicate and answer them. We continue to optimize the service details, and you are also welcome to communicate further through official channels at any time. We hope to bring you a more satisfactory experience in the future! I wish you a speedy recovery!