To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(4481)
Positive reviews(4406)
Reviews with photos/video(1742)
Classy environment(1487)
Garden view(791)
Delicious breakfast(674)
Close to scenic area(239)
Offers pick-up/drop-offs(230)
Well designed(224)
Tasty restaurant(86)
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Negative reviews(75)
JJ87
Superior Queen Room
Stayed in Oct 2024
Couples
45 review
4.0/5
Very Good
Posted on Nov 9, 2024
very nice room, especially the bathroom with large bathtub. Rich breakfast with great variety. Good price.
Response from Property: Dear guest, thank you for staying at Shaoxing Hotel. We will continue to work hard to create a better living environment and service. Warmly looking forward to your next visit and wishing you a happy life!
jdnehc
Superior Queen Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 13, 2024
Very nice option for visitors to Shaoxing, a hotel combing traditional and modern architecture
Response from Property: Dear guest, thank you for staying at Shaoxing Hotel. We will continue to work hard to create a better living environment and service.Warmly looking forward to your next visit and wishing you a happy life!
Guest User
Family Multi-level Suite
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Service is good. Update to family suite. The room is big and luxurious. Very worth of money.
Response from Property: Dear guest, thank you for staying at Shaoxing Hotel. We will continue to work hard to create a better living environment and service.Warmly looking forward to your next visit and wishing you a happy life!
Guest User
Superior Queen Room
Stayed in Aug 2024
Solo travelers
5 review
4.5/5
Great
Posted on Nov 23, 2024
A delightful hotel in a garden. Lovely. But my only complain is that hotel has not refunded my ¥500 deposit I paid upon arrival. It claimed that it would take up to a month as it was paid on a foreign credit card but two months have since passed.
Response from Property: Dear guest: Thank you for your stay and review. After verification by the relevant departments of the hotel, during the one month pre authorization period, the cashier conducted a daily pre authorization cancellation test, which showed unsuccessful results. One month later, the bank was contacted to inform us that the pre authorization would be automatically cancelled after one month. We have contacted you multiple times, but the phone prompt has always indicated a shutdown status. We also tried our best to contact you through Ctrip customer service, but Ctrip replied that they were unable to contact you. Ctrip has now sent you an email, and you can check the details through the issuing bank. We deeply apologize for the unpleasant stay experience you had.
DD1907
Family Multi-level Suite
Stayed in Jan 2024
Family
19 review
5.0/5
Outstanding
Posted on Feb 4, 2024
Clean hotel, receptionists speak English, breakfast is great, easy to navigate location. We struggled to order food in the restaurant, no one speaks English but teahouse was exceptional, great experience
Response from Property: Dear guest, thank you for staying at Shaoxing Hotel. We will continue to work hard to create a better living environment and service.Warmly looking forward to your next visit and wishing you a happy life!
Anonymous User
Deluxe Elegant Double Room
Stayed in Nov 2023
Couples
11 review
4.7/5
Amazing
Posted on Dec 29, 2023
Amazing location with good hotel facilities. Although it is a cultural heritage site but the rooms are very modern and clean. I will come here again next time and stay longer x
Response from Property: Dear guest, thank you for staying at Shaoxing Hotel. We will continue to work hard to create a better living environment and service.Warmly looking forward to your next visit and wishing you a happy life!
Wee Bin
Superior 2-bed Room
Stayed in Aug 2024
Family
7 review
4.5/5
Great
Posted on Sep 26, 2024
Great location, but room too humidity
Response from Property: Dear guest: Thank you for choosing to stay at Shaoxing Hotel. Unfortunately, we were unable to provide you with a satisfactory stay experience. Due to the recent typhoons in Jiangnan, the rainfall has increased, and the hotel is located at the foot of Fushan Mountain, which is relatively humid. We will continue to improve our facilities and equipment, striving to provide warm, comfortable, warm and thoughtful humanized services for guests. Wishing you a happy life!
Guest User
Deluxe Business Double Room
Stayed in Apr 2023
Travel with friends
12 review
4.5/5
Great
Posted on May 31, 2023
Lovely room in the new building and great location for exploring the town . Very good breakfast and the staff were very friendly and helpful , especially Han who helped us with English and drove us to our room.
Response from Property: Dear guest, thank you for staying at Shaoxing Hotel. We are glad that our Xiaohan service can add some beautiful memories to your journey. We will continue to work hard to create a better living environment and service. Warmly looking forward to your next visit and wishing you a happy life!
Guest User
Deluxe Queen Room
Stayed in Apr 2023
Couples
1 review
4.7/5
Amazing
Posted on May 12, 2023
We enjoyed our stay in the hotel. Its concierge and front desk staff were very helpful, especially Mr Han Wenxiong who is a walking map of Shaoxing. Five stars for Mr Han.
Response from Property: Dear guest, thank you for staying at Shaoxing Hotel. We are glad that our Xiaohan service can add some beautiful memories to your journey. We will continue to work hard to create a better living environment and service. Warmly looking forward to your next visit and wishing you a happy life!
Tammiesg
Superior Queen Room
Stayed in May 2023
Family
6 review
5.0/5
Outstanding
Posted on Jun 20, 2023
Good service and very convenient location. The hotel is very beautiful.
Response from Property: Dear guest, thank you for staying at Shaoxing Hotel. We will continue to work hard to create a better living environment and service.Warmly looking forward to your next visit and wishing you a happy life!
Guest User
Family Suite
Stayed in Jul 2023
Family
4 review
4.0/5
Very Good
Posted on Aug 13, 2023
service has improve space
Response from Property: Dear guest, thank you for staying at Shaoxing Hotel. We will continue to work hard to create a better living environment and service. Warmly looking forward to your next visit and wishing you a happy life!
Qizixiaoniu
Deluxe 2-bed Room
Stayed in Apr 2024
Booked for others
10 review
5.0/5
Outstanding
Posted on Jun 10, 2024
nice。
Response from Property: 尊敬的賓客:非常感謝您的入住和肯定。您的滿意和認可,是我們前進的動力。我們將繼續秉承優質服務的理念,營造更加温馨舒適的住宿環境。祝您生活愉快,萬事如意!
Guest User
Deluxe Queen Room
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 13, 2023
very good
Response from Property: Dear guest, thank you for staying at Shaoxing Hotel. We will continue to work hard to create a better living environment and service.Warmly looking forward to your next visit and wishing you a happy life!
Guest User
Boutique Queen Room
Stayed in Feb 2025
Solo travelers
6 review
5.0/5
Outstanding
Posted on Mar 6, 2025
This time, I chose Shaoxing Hotel for a 3-day, 2-night trip to Shaoxing. I have to say that this is an extremely wise choice! I read other travelers' comments on the reviews before, and they all said it was good. Only when I experienced it myself can I really know how good it is! This time I booked a Fushanyue King Room, which is not in the lobby, but there is an on-call battery car for pick-up. I was shocked when I entered the room, it was extremely good! The room is super large, with a corridor, a screen wall, a capsule coffee machine, a small disinfection cabinet, a large bathroom, and even an ideal toilet 🚽, although I don't need this smart design. The bed 🛌 faces the large floor-to-ceiling glass and faces thousands of bamboos, especially Jiangnan. I think of Mr. Zheng Banqiao's "I would rather eat without meat than live without bamboo." The whole hotel is a Jiangnan garden, with pavilions with gauze curtains, rockery waterfalls, and very beautiful photos. Downstairs of Fushanyue is the famous Green Tea Restaurant, which is particularly good, the dishes are delicious, and the price-performance ratio is very high. In short, I will choose to stay at Shaoxing Hotel again next time I come, and I have recommended it to all my friends. Next time I come, I plan to stay in the hotel for 2 days and not go anywhere. I will enjoy the small bridges and flowing water, the beautiful scenery of Jiangnan, and jog around the hotel for 5 kilometers every day.
Original TextTranslated by Google
6/10
Response from Property: Dear guest, thank you for taking the time to share your experience with us. We are glad to see your affirmation of the hotel in all aspects, especially your appreciation and love for our traditional Jiangnan garden atmosphere. Your satisfaction and recognition are our greatest motivation and our goal of continuous pursuit of excellence. We look forward to providing you with perfect service and pleasant stay experience again in the near future. Wish you all the best!
Guest User
Family Multi-level Suite
Stayed in Jan 2025
Family
40 review
5.0/5
Outstanding
Posted on Feb 5, 2025
When I looked at Ctrip to choose a hotel, I knew that Shaoxing Hotel was quite big. After arriving, I didn't expect it to be so big. It seemed that this whole path belonged to the hotel.
We booked a duplex family suite. The girl at the front desk saw that we were with our children and upgraded our room type. It was really a pleasant surprise. The room was across the street from the hotel lobby. The whole building was a small duplex with a patio, a garden and a terrace. It really met all the needs of traveling. The children didn't want to leave, so they stayed for another night. If they didn't have to rush back to work, the children would have wanted to stay for another night. 
Not much to say, just pictures!
The whole hotel is beautiful, with mountains, water, pavilions and towers. It is also very comfortable to take a walk in the hotel after dinner. Next to it is a commercial street full of delicious food. It is very close to Shaoxing Museum, Yuewang Terrace, and God of Wealth Temple.
Although there are fewer staff during the Chinese New Year, if there is any need, it will be solved quickly and never delayed. But the most surprising thing is that even at night, you can see sanitation workers cleaning the entire road. It is so clean.
Original TextTranslated by Google
6/15
Response from Property: 尊敬的賓客:感謝您在百忙中抽空給予點評分享,並曬出一組美美的飯店照!透過不同的視覺讓更多的賓客進一步瞭解紹興飯店,願意來飯店駐足停留。我們一定加倍努力,為來賓提供舒適温馨的旅居環境與熱情周到的人性化服務。請繼續關注和支持我們,衷心期待您的再度光臨。祝生活愉快!