Urcove by Hyatt The Mixc. Zhugang New Town
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1 room, 2 adults, 0 children
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Urcove by Hyatt The Mixc. Zhugang New Town
Opened in 2024
No. 13 of 4-Star Select Hotels in Shantou
106-108, West Tower, Cyberport Building, Zhucheng Road, Zhugang New Town, Longhu District, Shantou, Longhu District, Shantou, Guangdong, China
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Amenities
GymFree
Public parkingFree
EV charging station
Priority airport pick-up
24-hour front desk
Luggage storageFree
Bar
Tea room
All amenities
Property Description
As an outstanding representative of the eternal classic brand of Hyatt Hotels Corporation, UrCove By hyatt Shantou Zhugang New Town is located in the core area of Shantou Central CBD Bay Zhuangang New City. This prime location not only makes the hotel the focal point of the city's prosperity, but also makes it an ideal starting point for guests to explore the charm of the city.The hotel is close to the city of Vientiane business district, just a short walk away from shopping, entertainment and food. The close proximity to Shantou Station provides unparalleled transportation convenience for business trips and tourists coming from afar, and it is easy to achieve fast arrival and convenient departure.From the hotel, go to the "Little Park"Shantou must-see attractions such as Bay Bridge, Kakashi Scenic Area, Blue Mercury, Children's Park, Ma Yu Island and East Coast are all very convenient. As night falls, walk to Zhujiang Road, Longan Road, Ninghe Street night market, you can immerse yourself in the rich aroma of authentic Chaoshan food, taste the flavor of Chaoshan on the tip of your tongue.The location of the hotel is the urban core circle of the new and old cities of Shantou, and it is also the gathering place of the three Rivers. The unique geographical advantages give the hotel a unique view. With the city facing the sea, each room is equipped with floor-to-ceiling panoramic Windows to take advantage of natural light, allowing guests to have a panoramic view of the city from the inside, whether it is the bustling city traffic or the magnificent sea view.The decoration design of the hotel is deeply rooted in the local culture of Shantou, cleverly integrating the characteristics of Chaoshan folk customs. Stepping into the lobby, a background painting showing the characteristics of "gold, wood, water, fire and earth" in the five elements of Chaoshan traditional residential houses will come into view, instantly bringing guests into the deep historical and cultural atmosphere of Chaoshan and opening a unique cultural experience.The hotel's 118 guestrooms are equipped with a range of smart amenities, from smart toilets and speakers to 65-inch smart TVS and capsule coffee makers, to provide guests with every possible comfort. The 24-hour gym allows guests to stay active at any time; Laundry room and self-service business space, is to meet the needs of business and leisure travel guests, to ensure that every guest can feel the convenience and warmth of home.We sincerely invite you to come to UrCove By hyatt Shantou Zhugang New Town to open an exquisite city vacation experience, explore the cultural charm of Chaoshan "coastal Zulu" food town, and leave an unforgettable memory in the excellent service of the Hyatt brand.
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9.4/10
New hotel in Shantou. Thanks for free upgrade to premium room. free packing included in the package.
All 1,274 reviews
Surroundings
Airport: Jieyang Chaoshan International Airport
(38.8 km)
Train: Shantou Railway Station
(4.9 km)
Train: Chao'an Railway Station
(17.2 km)
Landmarks: Xinghu Park
(550m)
Landmarks: Huaqiao Park
(1.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

5
Tatami Queen
1 Queen bed
25-28m² | Floor: 15-18
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

5
Executive Ocean Twin
2 Single bed
32-36m² | Floor: 15-18
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

7
EXEC Ocean King
1 Queen bed
35-40m² | Floor: 15-18
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

6
Business Deluxe Twin
2 Single bed
32-36m² | Floor: 15-18
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

7
BUSN Deluxe King
1 Queen bed
32-36m² | Floor: 15-18
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

5
Deluxe Family Twin
1 Queen bed and 1 Single bed
32-36m² | Floor: 17-18
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability

8
Prem Exec OCN K
1 Queen bed
43-50m² | Floor: 15
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

5
DLX FMLY LOFT
2 Single bed
32-36m² | Floor: 15-16
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Outstanding
1,274 reviews
- Cleanliness9.5
- Amenities9.2
- Location9.4
- Service9.3
Average for similar properties in Shantou

Review summary
Powered by AI
Technology: Smart room features and robotic delivery services were a hit with guests, adding novelty and convenience to the experience.(based on 426 reviews)

Anonymous User
September 18, 2025
Staying at Ethos Hotel for my trip was a brilliant choice! The bedding was so comfortable I literally didn't want to get out of bed, and the bathroom's wet/dry separation kept it feeling super clean and fresh. A big shout-out to Judy! She not only proactively offered local dining tips but also thoughtfully assigned a quiet room based on my schedule. She was always smiling and welcoming, professional and genuinely warm. She was definitely a major plus! ❤️
Original TextTranslation provided by Google

Guest User
September 2, 2025
The room came with just two small bottles of water. When I called the front desk for more, no one answered, and the in-room smart assistant confirmed that only two bottles were provided. I've honestly never encountered a hotel this bad; they couldn't even spare an extra bottle or two of basic mineral water. The tissue box had only a couple of tissues left and clearly hadn't been refilled. The worst part was that despite repeated calls, the front desk remained unresponsive. To top it all off, the faucet in the room sprayed water all over me as soon as I turned it on. The overall experience was utterly terrible.
Original TextTranslation provided by Google

Qiyuedehuluobo
August 31, 2025
Facilities: Very well-equipped.
Cleanliness: Spotlessly clean.
Ambiance: Excellent, with beautiful and stylish decor.
Service: The front desk staff kindly upgraded our room and even provided a complimentary breakfast for two.
Original TextTranslation provided by Google

Qiangweihuakai
September 1, 2025
The first time I stayed at Atour Hotel was in Xi'an, and it left a fantastic impression. My second stay, this time in Shantou, was equally impressive. Not only did they proactively upgrade my room, but the room cleaning was also prompt and thorough. The hotel is surrounded by a wide variety of restaurants and is very close to both Longyan Street Night Market and the food street. Highly recommended!
Original TextTranslation provided by Google

Anonymous User
August 27, 2025
The room was excellent. We were pleasantly surprised with a complimentary upgrade to a sea-view room. The service was very warm and helpful. Breakfast was included, and the buffet offered a rich variety of options. Parking was free, and there were plenty of EV charging stations available, including both fast and slow chargers. The overall service was truly outstanding.
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Guest User
August 23, 2025
Jacky provided excellent service. The Zhugang New City branch offers sea view rooms with stunning panoramic views of Shantou's Inner Bay. The rooms are spacious and feature smart technology, and the hotel even has smart robots. I'll definitely be staying here again on my next visit!
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Guest User
August 7, 2025
I was very grateful for the initial room upgrade to the highest category. However, in the middle of the night when I went to shower, I discovered a small window in my room that directly faced another guest's large floor-to-ceiling window. This meant the room offered absolutely no privacy. I went down to the front desk in the early hours to request a room change, but the staff there claimed they were unaware of such 'small window' designs. Thankfully, I quickly noted the approximate room number, or I might have inadvertently gotten an unwanted glimpse into another guest's room. Subsequently, I waited about half an hour on the ground floor to be moved to a new room. Upon entering the new room, there was a strong moldy smell, and the entire room was damp... it was absolutely dreadful. This whole experience felt like a serious breach of privacy.
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Anonymous User
August 24, 2025
New hotel in Shantou. Thanks for free upgrade to premium room. free packing included in the package.
Services & Amenities
Most popular amenities
Gym
Free
Public parking
Free
EV charging station
Priority airport pick-up
Additional charge
24-hour front desk
Luggage storage
Free
Bar
Tea room
Restaurant
Cafe
Priority airport drop-off
Additional charge
Taxi booking service
Car rentals
Station pick-up service
Additional charge
Service robots
Business center
Secretarial services
Wake-up call
Wi-Fi in public areas
Free
Laundry room

Gym

Bar

Restaurant
Restaurant
逸餐厅
Style: Buffet
Cuisine: British, Cantonese, Chinese
Open for: Breakfast
Business hours: [Mon - Fri] 07:00-10:00,[Sat - Sun] 07:00-10:30
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Transportation
Taxi booking service
Car rentals
Station pick-up service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Front desk services
24-hour front desk
Self check-in kiosks
Lockers available
Concierge service
VIP check-in service
Express check-in and check-out
Luggage storage
Free
Wake-up call
Electronic ID reader for check-in
Languages spoken
English
Chinese (Mandarin)
Food & drink
Snack bar
Convenience store/kiosk
Cafe
Bar
Lobby bar
Room service
Health & wellness
Gym
Free
Activities
Home theater
Tea room
Public areas
Shopping mall
Water purifier
Elevator
Ventilation system
Humidifier
Service robots
No smoking in public areas
Outdoor furniture
Smoking area
PA and sound system
Non-smoking floor
Cleaning services
Clothes dryer
Clothes steamer
Laundry detergent
Laundry room
Ironing service
Free
Laundry service (on-site)
Free
Facilities for children
Children's slippers
Children's toys
Children's toothbrushes
Business services
Coworking spaces
Business center
Postal service
Fax/copying service
Secretarial services
Accessibility
Stair-free main entrance
Wheelchairs available
Safety & security
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
The host or staff will greet you upon arrival
Self check-in kiosk
To check-in, contact the property by phone
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children aged 1 and above are welcome at this hotel.
Children between 1 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours [Mon, Tues, Wed, Thurs, Sun] 07:00-10:00 Open
[Fri - Sat] 07:00-10:30 Open
Height | Fee |
---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 45.00 (approx. PHP 366.75) per person |
Children over 1.4m in height | CNY 99.00 (approx. PHP 806.85) per person |
Adult | Buffet:CNY 99.00 (approx. PHP 806.85) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2024
- Number of Rooms: 118
Phone:+86-754-88151888
Email:rsvpuc0122@urcove-hotels.com
As an outstanding representative of the eternal classic brand of Hyatt Hotels Corporation, UrCove By hyatt Shantou Zhugang New Town is located in the core area of Shantou Central CBD Bay Zhuangang New City. This prime location not only makes the hotel the focal point of the city's prosperity, but also makes it an ideal starting point for guests to explore the charm of the city.The hotel is close to the city of Vientiane business district, just a short walk away from shopping, entertainment and food. The close proximity to Shantou Station provides unparalleled transportation convenience for business trips and tourists coming from afar, and it is easy to achieve fast arrival and convenient departure.From the hotel, go to the "Little Park"Shantou must-see attractions such as Bay Bridge, Kakashi Scenic Area, Blue Mercury, Children's Park, Ma Yu Island and East Coast are all very convenient. As night falls, walk to Zhujiang Road, Longan Road, Ninghe Street night market, you can immerse yourself in the rich aroma of authentic Chaoshan food, taste the flavor of Chaoshan on the tip of your tongue.The location of the hotel is the urban core circle of the new and old cities of Shantou, and it is also the gathering place of the three Rivers. The unique geographical advantages give the hotel a unique view. With the city facing the sea, each room is equipped with floor-to-ceiling panoramic Windows to take advantage of natural light, allowing guests to have a panoramic view of the city from the inside, whether it is the bustling city traffic or the magnificent sea view.The decoration design of the hotel is deeply rooted in the local culture of Shantou, cleverly integrating the characteristics of Chaoshan folk customs. Stepping into the lobby, a background painting showing the characteristics of "gold, wood, water, fire and earth" in the five elements of Chaoshan traditional residential houses will come into view, instantly bringing guests into the deep historical and cultural atmosphere of Chaoshan and opening a unique cultural experience.The hotel's 118 guestrooms are equipped with a range of smart amenities, from smart toilets and speakers to 65-inch smart TVS and capsule coffee makers, to provide guests with every possible comfort. The 24-hour gym allows guests to stay active at any time; Laundry room and self-service business space, is to meet the needs of business and leisure travel guests, to ensure that every guest can feel the convenience and warmth of home.We sincerely invite you to come to UrCove By hyatt Shantou Zhugang New Town to open an exquisite city vacation experience, explore the cultural charm of Chaoshan "coastal Zulu" food town, and leave an unforgettable memory in the excellent service of the Hyatt brand.
Frequently Asked Questions
What is the cancellation policy for Urcove by Hyatt The Mixc. Zhugang New Town?
The cancellation policy for Urcove by Hyatt The Mixc. Zhugang New Town varies depending on the type of room and booking conditions.What is the cancellation policy for Urcove by Hyatt The Mixc. Zhugang New Town?
What are the check-in and check-out times at Urcove by Hyatt The Mixc. Zhugang New Town?
Standard check-in time at Urcove by Hyatt The Mixc. Zhugang New Town is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Urcove by Hyatt The Mixc. Zhugang New Town?
Does Urcove by Hyatt The Mixc. Zhugang New Town provide breakfast?
Yes, Breakfast is offered at Urcove by Hyatt The Mixc. Zhugang New Town. Breakfast option(s): Western, Chinese. Does Urcove by Hyatt The Mixc. Zhugang New Town provide breakfast?
Can I bring my pet inside the Urcove by Hyatt The Mixc. Zhugang New Town?
As much as we love pets, unfortunately, we are unable to accommodate them in Urcove by Hyatt The Mixc. Zhugang New Town.Can I bring my pet inside the Urcove by Hyatt The Mixc. Zhugang New Town?
Is there a restaurant at Urcove by Hyatt The Mixc. Zhugang New Town?
Yes, Urcove by Hyatt The Mixc. Zhugang New Town offers on-site dining. You can enjoy a variety of British, Cantonese, Chinese dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at Urcove by Hyatt The Mixc. Zhugang New Town?
How far is the Urcove by Hyatt The Mixc. Zhugang New Town from the closest airport?
The closest airport is Jieyang Chaoshan International Airport, and it is about 1 hour 10 mins from hotel by car (38.8 km).How far is the Urcove by Hyatt The Mixc. Zhugang New Town from the closest airport?
Is airport shuttle service offered by Urcove by Hyatt The Mixc. Zhugang New Town ?
Yes, at Urcove by Hyatt The Mixc. Zhugang New Town, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Urcove by Hyatt The Mixc. Zhugang New Town ?
About This Property
Nearest Airport | Jieyang Chaoshan International Airport |
---|---|
Distance to Airport | 39.79KM |
Nearest Train Station | Shantou Railway Station |
Distance to Train Station | 4.86KM |
Average Price From | PHP5870 |
Hotel Star Rating | 4 |