White Swan Hotel Shantou
Select date
-
Select date
1 night
All properties in Shantou

White Swan Hotel Shantou

Opened in 2024
No. 7 of Premium Hotels in Shantou
No. 2 Xuehai Road, Tagang Wei Area, East Coast New Town, Chenghai District, Shantou, Guangdong, China
Show on map
We Price Match
hotel overview picture
Last booked 26 mins ago
Highlights
Free parking
Great views
Ideal location
Delicious breakfast
Lots to do
Amenities
GymFree
Private parkingFree
EV charging station
2 Restaurants
Conference room
Multi-function room
Secretarial services
24-hour front desk
All amenities
Property Description
White Swan Hotel Shantou is fully entrusted for operation and management by the renowned Chinese hotel brand, White Swan Hotel Guangzhou Management Co., Ltd. It is invested and constructed by CCCC (Shantou) Investment Holding Realestate Co., Ltd., a joint venture established by the local state-owned enterprise Shantou Investment Holdings Group Co., Ltd., and the central enterprise China Communications Construction Co., Ltd. White Swan Hotel Shantou is also the first “White Swan” branded hotel in eastern Guangdong Province. The hotel is located on the eastern coast of Chenghai District, Shantou City, Guangdong Province, adjacent to the Shantou International Convention and Exhibition Center, Shantou Sports Center, and the East Campus of Shantou University. Designed and constructed to five-star standards, the hotel covers an area of 15,000 square meters, with a total building area of 57,000 square meters. It features 281 luxurious sea-view guest rooms and suites, each showcasing the distinctive culture of Chaoshan region. The restaurants in the hotel were uniquely designed to offer an exquisite environment featuring local culture and serve a set of Chaoshan cuisine. Additionally, the hotel boasts a nearly 1,300-square-meter international multi-functional banquet hall, a comfortable lobby bar, an executive lounge, an outdoor infinity pool, and a well-equipped wellness center. White Swan Hotel Shantou prioritizes its guests and provides high-quality services to give an atmosphere of sincerity, simplicity, friendliness and warmth, continuously striving to offer a better Chinese hotel experience.
Show more
9.2/10
Very Good
Cleanliness9.3
Amenities9.2
Location9.3
Service9.0
All 1,244 reviews
Surroundings
Airport: Jieyang Chaoshan International Airport
(50.0 km)
Train: Shantou Railway Station
(15.9 km)
Train: Chao'an Railway Station
(31.4 km)
Landmarks: Shantou Sports Center Stadium
(570m)
Landmarks: Shantou Sports Center
(590m)
View on map

Overview

Rooms

Guest Reviews

Services & Amenities

Policies

3

Dinosaur Adventure Egg Theme Sea-view Family Suite

1 Queen bed and 1 Bunk bed
94m² | Floor: 11-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Shower
Room Details
Check Availability
5

Nailong Theme Sea-view Family Room (Double Bed)

1 Queen bed and 1 Tatami
75m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
Check Availability
4

Nailong Theme Sea-view Family Room (Twin Bed)

2 Single bed
50m² | Floor: 17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
Check Availability
4

Executive Sea-view Suite

1 Queen bed
94m² | Floor: 9-22
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Ocean view
Room Details
Check Availability
6

2-bed Room With Sea View

2 Single bed
40m² | Floor: 6-19
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Ocean view
Room Details
Check Availability
4

Deluxe Sea-view Twin Room

2 Single bed
50m² | Floor: 6-19
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
3

Octonauts Theme Sea-view Family Room (Double Bed)

1 Queen bed and 1 Tatami
60m² | Floor: 9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Shower
Room Details
Check Availability
4

Space Shuttle Theme Sea-view Family Suite

1 Queen bed and 1 Bunk bed
94m² | Floor: 9-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Shower
Room Details
Check Availability
6

Executive Sea-view Queen Room

1 Queen bed
40m² | Floor: 20-22
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Room Details
Check Availability
6

Queen Room With Sea View

1 Queen bed
40m² | Floor: 6-19
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Ocean view
Room Details
Check Availability
4

Comfy Family Room

1 Queen bed and 2 Single bed
80m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Shower
Room Details
Check Availability
5

Deluxe Sea-view Double Room

1 Queen bed
50m² | Floor: 6-19
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5

Executive Deluxe Sea-view Twin Room

2 Single bed
50m² | Floor: 20-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Xiyangyang & Grey Wolf Theme Sea-view Family Room (Double Bed)

1 Queen bed and 1 Tatami
75m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Shower
Room Details
Check Availability
4

Executive Deluxe Sea-view Double Room

1 Queen bed
50m² | Floor: 20-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
3

Octonauts Theme Sea-view Family Room (Twin Beds)

2 Single bed
50m² | Floor: 15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Shower
Room Details
Check Availability
5

Executive Sea-view Twin Room

2 Single bed
40m² | Floor: 20-22
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Room Details
Check Availability
4

Suite With Sea View

1 Queen bed
60-75m² | Floor: 7-9,21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Hide Room Types

Guest Reviews

9.2/10
Very Good
1,244 reviews
This property hasn't received any negative reviews in the past 1 month.
  • Cleanliness9.3
  • Amenities9.2
  • Location9.3
  • Service9.0
Average for similar properties in Shantou
Most Mentioned
Review summary
Powered by AI
Breakfast: While breakfast offerings received mixed reviews, many guests found the breakfast buffet to be rich and varied, with freshly made items like shrimp dumplings and soup dumplings providing a positive dining experience.(based on 37 reviews)
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
August 4, 2025
The hotel offers a beautiful setting, with its stunning sea views as the standout feature. Oliver at the front desk was exceptionally attentive and welcoming throughout our stay. He thoughtfully crafted a personalized travel guide for us and recommended authentic local cuisine during check-in—a truly outstanding team member. This being my second visit to China, I was genuinely touched by the warmth of the people in Shantou. Oliver, aware of my language barriers, consistently checked to ensure I had everything I needed. Discovering such exceptional professionalism across China's hospitality industry was remarkable! We've already formed a genuine bond, and I've arranged with Oliver to bring my family back to stay here on our next visit to China. I look forward to seeing him again!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 28, 2025
-Bad welcome attitude and poor knowledge provided by the front desk representative; -Small fitness centre and nobody informed need the swimming cap before arrival, dusty found at the bathroom mirror frame and in-completed paint finishes found above the light trough reflected from wall at shower tray and water closet area. No shuttle bus served with the hotel guest; -Limited food supplied and choice of the daily breakfast buffet. We stayed at the hotel with 3 nights but at the last day morning, We complaint their have not the bacon provided within the breakfast period, but the F&B manager Mr. Tong checked with the chef said the hotel have not keep any stock of the bacon since few days ago, I think this is ridiculous answer with the 5 stars hotel never keep enough food stock for regular breakfast till the last minutes found by the F & B manager. Poor coffee and limited food choice. Besides, all the inexperience waitress services provided; Finally, I will not recommend this extremely poor hotel to the travelers.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 30, 2025
The hotel is very relaxing. The gentleman who checked us in made us feel very welcome!! The food in the Chinese restaurant is excellent but the breakfast is very limited.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 13, 2024
Good service and view. Too bad the locations quite far from central
1‍2‍1‍5‍9‍0‍*‍*‍*‍*
October 6, 2025
very good
M‍1‍3‍6‍6‍2‍*‍*‍*‍*
August 23, 2025
這是我住過最崩潰的酒店,沒有之一。住這個酒店,一次受足了氣!我從未給任何酒店打過差評! 1,酒店位置偏僻到不行,極其不方便,周邊配套更是差到離譜,想買個吃的,幾十分鐘起步往外開吧!(這一點我就當自己自找的,不怪別人,供大家參考) 2,服務是住過所有五星級(甚至不包括五星級)裏面最差的,工作人員個個傲慢又冷漠,從頭到尾沒有任何“你好”的簡單打招呼,下車沒有任何人幫你拿行李,不管你帶幾個小朋友,也不會好意問詢一句是否需要幫忙推行李,進去大堂辦理好入住之後,更不會有人引導電梯間位置在哪,直到你自己回頭去問路。在大堂迎面遇到形象體面的工作人員們,衹有擦肩而過和無視,入住期間不知道問了多少問題,你不問永遠別想他有就地解決的辦事能力和貼心服務,還幫倒忙,出停車場要求交停車費,後方已經有來車等待出場,告知了工作人員房號和入住訊息後,酒店堅持不放行不通融補錄車牌訊息,要你退回去到前台錄車牌,這些還都不是最致命的,你有你的態度嘛,我也不是你的上帝。 3,最致命的是衞生條件,堂堂五星級,床單被單,破破爛爛,一進房間一股黴味和下水道的返水臭味,蚊子的舒適區,住客的失眠夜!沒住過不敢光腳踩地毯的五星級酒店,整個一個相當潦草! 4,晚上到一樓大廳上廁所,洗手間全面黑燈瞎火,要求開燈,直接拒絕,説要你打開手機的閃光燈,真合理啊! 短短一天還有好多槽點我連回顧一遍都煩透了心,都是基準,都談不上所謂的客户要求,一切都根本達不到該有的樣子,我一輩子都不會再住白天鵝,衝著這個老字號來的,體驗感差到覺得沒關係,反正就這一次以後也不會更差了,我一輩子都不會再住白天鵝,糟糕,糟心,遭罪!馬上跑了,如果你恨一個人,你就給ta推薦汕頭白天鵝酒店。
Translate
D‍a‍d‍a‍r‍e‍n‍d‍e‍d‍a‍b‍a‍o
July 19, 2025
12點多專門從汕頭市區趕過來住的海景房,到酒店小孩着急要去洗手間居然沒燈也沒開關,問了服務員説工程部的拉閘了開不了,到房間冰箱居然是上鎖的,等了好久才過來打開櫃子裏面很熱跟暖氣一樣,第二天起來不製冷牛奶都是温熱的,洗手間門感覺是臨時搭建的輕輕關都會震盪感覺要掉下來,最主要的是海景房下面是空地最美的風景就是一個高架橋,溝通很久未果開始説給延時到下午6點,最終結果就是他們的錯誤我買單,他們改進下次預訂給升房。我2000公里開車過來這次問題避而不談哪有下次,沒見過這麼差勁的五星。
Translate
Z‍h‍o‍n‍g‍y‍u‍a‍n
May 19, 2025
這次專門過來汕頭白天鵝酒店過28週年,姚經理和amy王安排的房間非常不錯,體驗感很好看到的海景也很舒服! 设施:好 卫生:好 环境:好 服务:好!!!
Translate

Services & Amenities

Gym
2 Restaurants
Conference room
2 Restaurants
Restaurant 1
Style: Buffet
Cuisine: Seafood
Open for: Dinner
Ambience: Modern
Dining options: Reservations available
Business hours: [Fri - Sun] 18:00-21:00
Restaurant 2
Style: A la carte
Cuisine: Chinese
Open for: Brunch, Dinner
Ambience: Modern
Dining options: Reservations available
Business hours: [Mon - Sun] 10:00-14:00, 18:00-21:00
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Front desk services
Food & drink
Health & wellness
Public areas
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:30-10:00 Open
HeightFee
Children under 1.3m in height
Free
Children between 1.3–1.5m in height
CNY 58.00 (approx. RUB 660.97) per person
Children over 1.5m in height
CNY 168.00 (approx. RUB 1,914.53) per person
Adult
Buffet:CNY 168.00 (approx. RUB 1,914.53) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CNY 500.00 (approx. RUB 5,698.01) is charged.
Deposit Payment MethodsThis property accepts cash, credit cards and debit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2024
  • Number of Rooms: 281
Phone:+86-754-88055888
White Swan Hotel Shantou is fully entrusted for operation and management by the renowned Chinese hotel brand, White Swan Hotel Guangzhou Management Co., Ltd. It is invested and constructed by CCCC (Shantou) Investment Holding Realestate Co., Ltd., a joint venture established by the local state-owned enterprise Shantou Investment Holdings Group Co., Ltd., and the central enterprise China Communications Construction Co., Ltd. White Swan Hotel Shantou is also the first “White Swan” branded hotel in eastern Guangdong Province. The hotel is located on the eastern coast of Chenghai District, Shantou City, Guangdong Province, adjacent to the Shantou International Convention and Exhibition Center, Shantou Sports Center, and the East Campus of Shantou University. Designed and constructed to five-star standards, the hotel covers an area of 15,000 square meters, with a total building area of 57,000 square meters. It features 281 luxurious sea-view guest rooms and suites, each showcasing the distinctive culture of Chaoshan region. The restaurants in the hotel were uniquely designed to offer an exquisite environment featuring local culture and serve a set of Chaoshan cuisine. Additionally, the hotel boasts a nearly 1,300-square-meter international multi-functional banquet hall, a comfortable lobby bar, an executive lounge, an outdoor infinity pool, and a well-equipped wellness center. White Swan Hotel Shantou prioritizes its guests and provides high-quality services to give an atmosphere of sincerity, simplicity, friendliness and warmth, continuously striving to offer a better Chinese hotel experience.

Frequently Asked Questions

What’s the cancellation policy at White Swan Hotel Shantou?

The cancellation policy at White Swan Hotel Shantou depends on your room type and booking terms.

What are the check-in and check-out times at White Swan Hotel Shantou?

Check-in at White Swan Hotel Shantou starts from 15:00, and the standard check-out time is by 12:00.

Is breakfast available at White Swan Hotel Shantou?

Yes, White Swan Hotel Shantou provides breakfast. Options include Western, Chinese.

Are pets allowed at White Swan Hotel Shantou?

No, pets are not allowed at White Swan Hotel Shantou.

Does White Swan Hotel Shantou have a restaurant on-site?

Yes, White Swan Hotel Shantou features an on-site restaurant serving Seafood, Chinese cuisine.

How do I get to White Swan Hotel Shantou from the nearest airport?

The nearest airport is Jieyang Chaoshan International Airport, located about about 1 hour 10 mins from hotel by car (50.0 km) away.

Does White Swan Hotel Shantou offer airport transfer services?

No, White Swan Hotel Shantou doesn’t offer airport shuttle or transfer options.

About This Property

Nearest AirportJieyang Chaoshan International Airport
Distance to Airport50.74KM
Nearest Train StationShantou Railway Station
Distance to Train Station15.95KM
Average Price FromRUB15134
Hotel Star Rating5