White Swan Hotel Shantou
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1 room, 2 adults, 0 children
All properties in Shantou
White Swan Hotel Shantou
Opened in 2024
No. 7 of Premium Hotels in Shantou
No. 2 Xuehai Road, Tagang Wei Area, East Coast New Town, Chenghai District, Shantou, Guangdong, China
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We Price Match
Last booked 31 mins ago
Highlights
Varied breakfast
Most card payments accepted
Free parking
Superb views
Lots to doAmenities
Outdoor swimming poolFree
GymFree
Private parkingFree
EV charging station
2 Restaurants
Conference room
Multi-function room
Secretarial services
All amenities
Property Description
White Swan Hotel Shantou is fully entrusted for operation and management by the renowned Chinese hotel brand, White Swan Hotel Guangzhou Management Co., Ltd. It is invested and constructed by CCCC (Shantou) Investment Holding Realestate Co., Ltd., a joint venture established by the local state-owned enterprise Shantou Investment Holdings Group Co., Ltd., and the central enterprise China Communications Construction Co., Ltd. White Swan Hotel Shantou is also the first “White Swan” branded hotel in eastern Guangdong Province.
The hotel is located on the eastern coast of Chenghai District, Shantou City, Guangdong Province, adjacent to the Shantou International Convention and Exhibition Center, Shantou Sports Center, and the East Campus of Shantou University. Designed and constructed to five-star standards, the hotel covers an area of 15,000 square meters, with a total building area of 57,000 square meters. It features 281 luxurious sea-view guest rooms and suites, each showcasing the distinctive culture of Chaoshan region. The restaurants in the hotel were uniquely designed to offer an exquisite environment featuring local culture and serve a set of Chaoshan cuisine. Additionally, the hotel boasts a nearly 1,300-square-meter international multi-functional banquet hall, a comfortable lobby bar, an executive lounge, an outdoor infinity pool, and a well-equipped wellness center. White Swan Hotel Shantou prioritizes its guests and provides high-quality services to give an atmosphere of sincerity, simplicity, friendliness and warmth, continuously striving to offer a better Chinese hotel experience.
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9.2/10
Cleanliness9.3
Amenities9.1
Location9.3
Service8.9
All 1,097 reviews
Surroundings
Airport: Jieyang Chaoshan International Airport
(50.4 km)
Train: Shantou Railway Station
(16.2 km)
Train: Chao'an Railway Station
(31.6 km)
Landmarks: Shantou Sports Center Stadium
(570m)
Landmarks: Shantou Sports Center
(590m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Dinosaur Adventure Egg Theme Sea-view Family Suite
1 Queen bed and 1 Bunk bed
94m² | Floor: 11-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Shower
Check Availability
5
Nailong Theme Sea-view Family Room (Double Bed)
1 Queen bed and 1 Tatami
75m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Check Availability
4
Nailong Theme Sea-view Family Room (Twin Bed)
2 Single bed
50m² | Floor: 17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Check Availability
4
Executive Sea-view Suite
1 Queen bed
94m² | Floor: 9-22
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
6
2-bed Room With Sea View
2 Single bed
40m² | Floor: 6-19
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
4
Deluxe Sea-view Twin Room
2 Single bed
50m² | Floor: 6-19
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
3
Octonauts Theme Sea-view Family Room (Double Bed)
1 Queen bed and 1 Tatami
60m² | Floor: 9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Shower
Check Availability
4
Space Shuttle Theme Sea-view Family Suite
1 Queen bed and 1 Bunk bed
94m² | Floor: 9-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Shower
Check Availability
6
Executive Sea-view Queen Room
1 Queen bed
40m² | Floor: 20-22
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
6
Queen Room With Sea View
1 Queen bed
40m² | Floor: 6-19
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
4
Comfy Family Room
1 Queen bed and 2 Single bed
80m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Shower
Check Availability
5
Deluxe Sea-view Double Room
1 Queen bed
50m² | Floor: 6-19
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Xiyangyang & Grey Wolf Theme Sea-view Family Room (Double Bed)
1 Queen bed and 1 Tatami
75m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Shower
Check Availability
5
Executive Deluxe Sea-view Twin Room
2 Single bed
50m² | Floor: 20-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Executive Deluxe Sea-view Double Room
1 Queen bed
50m² | Floor: 20-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
3
Octonauts Theme Sea-view Family Room (Twin Beds)
2 Single bed
50m² | Floor: 15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Shower
Check Availability
5
Executive Sea-view Twin Room
2 Single bed
40m² | Floor: 20-22
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
4
Suite With Sea View
1 Queen bed
60-75m² | Floor: 7-9,21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.2/10
Very Good
1,097 reviews
Verified Reviews- Cleanliness9.3
- Amenities9.1
- Location9.3
- Service8.9
Average for similar properties in Shantou
Anonymous User
August 4, 2025
Great oceanfront location! The deluxe sea-view room was incredibly spacious and comfortable, offering a perfect retreat after a day of traveling. A special mention goes to Abby Yang—her warm smile and exceptional service truly elevated our experience. She’s an absolute gem on the team!
Anonymous User
August 4, 2025
The hotel offers a beautiful setting, with its stunning sea views as the standout feature. Oliver at the front desk was exceptionally attentive and welcoming throughout our stay. He thoughtfully crafted a personalized travel guide for us and recommended authentic local cuisine during check-in—a truly outstanding team member.
This being my second visit to China, I was genuinely touched by the warmth of the people in Shantou. Oliver, aware of my language barriers, consistently checked to ensure I had everything I needed. Discovering such exceptional professionalism across China's hospitality industry was remarkable!
We've already formed a genuine bond, and I've arranged with Oliver to bring my family back to stay here on our next visit to China. I look forward to seeing him again!
Chung Loi
June 28, 2025
-Bad welcome attitude and poor knowledge provided by the front desk representative; -Small fitness centre and nobody informed need the swimming cap before arrival, dusty found at the bathroom mirror frame and in-completed paint finishes found above the light trough reflected from wall at shower tray and water closet area. No shuttle bus served with the hotel guest; -Limited food supplied and choice of the daily breakfast buffet. We stayed at the hotel with 3 nights but at the last day morning, We complaint their have not the bacon provided within the breakfast period, but the F＆B manager Mr. Tong checked with the chef said the hotel have not keep any stock of the bacon since few days ago, I think this is ridiculous answer with the 5 stars hotel never keep enough food stock for regular breakfast till the last minutes found by the F & B manager. Poor coffee and limited food choice. Besides, all the inexperience waitress services provided;
Finally, I will not recommend this extremely poor hotel to the travelers.
Guest User
December 13, 2024
Good service and view. Too bad the locations quite far from central
Zhongyuan
May 19, 2025
This time I came to Shantou White Swan Hotel specifically to celebrate the 28th anniversary. The room arranged by Manager Yao and Amy Wang was very good. The experience was great and the sea view was very comfortable!
Facilities: Good
Hygiene: Good
Environment: Good
Service: Good! ! !
Original TextTranslation provided by Google
Guest User
April 1, 2025
The room is clean, well-equipped, and fully customized. There are many local design decorations, such as Chaozhou embroidery, wood carvings... The scenery is very good, facing the sea, with a first-line sea view, you can see Laiwu Peninsula and Nan'ao, as well as offshore windmills, and the air is fresh and refreshing. There is also Haiming Park and the Guinness Book of World Records Rubik's Cube Wall next to it. Amy in the lobby is considerate and meticulous in service, and the response and handling efficiency are high, full of praise 👍🏻
Original TextTranslation provided by Google
WOhuodiyu
May 6, 2025
As a hotelier, I was deeply impressed by this hotel. The lobby is very grand, the sea view is beautiful, and the front desk service is very good. It is worthy of being led by Manager Yin. Although it coincided with the May Day peak season, everything was arranged by him in an orderly manner. The service was not only not discounted, but even better, which made this trip the icing on the cake.
Original TextTranslation provided by Google
Guest User
May 5, 2025
The hotel is very new, the room is quite big, there is no need to wait for a table in the Chinese restaurant on the second floor, which is much better than the White Swan in Guangzhou. I ate the special sachima and pigeon, which tasted good. However, because the hotel is located in a remote area, it is more suitable for self-driving. Otherwise, you have to be mentally prepared to wait for more than ten or twenty minutes for a taxi.
Original TextTranslation provided by Google
winniehdp
May 4, 2025
The front desk service is really impeccable! Every staff member has a sincere smile and will patiently answer any questions you encounter. They explain everything from recommended attractions to transportation routes in great detail. Special thanks to Mila at the front desk, who also took the initiative to send me a travel guide! I have decided to stay here again next time I come to Shantou. The service and scenery of White Swan are unforgettable~
Original TextTranslation provided by Google
Services & Amenities
Most popular amenities
Outdoor swimming pool
Free
Gym
Free
Private parking
Free
EV charging station
2 Restaurants
Conference room
Additional charge
Multi-function room
Secretarial services
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Outdoor swimming pool
Gym
2 Restaurants
Conference room
2 Restaurants
Restaurant 1
Style: Buffet
Cuisine: Seafood
Open for: Dinner
Ambience: Modern
Dining options: Reservations available
Business hours: [Fri - Sun] 18:00-21:00
Restaurant 2
Style: A la carte
Cuisine: Chinese
Open for: Brunch, Dinner
Ambience: Modern
Dining options: Reservations available
Business hours: [Mon - Sun] 10:00-14:00, 18:00-21:00
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
No restrictions
Opening times
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Front desk services
24-hour front desk
Concierge service
Electronic ID reader for check-in
Luggage storage
Free
Wake-up call
Food & drink
Lobby bar
Health & wellness
Gym
Free
Public areas
Executive floor
Non-smoking floor
Elevator
Garden
Smoking area
Business services
Multi-function room
Secretarial services
Conference room
Additional charge
Wedding service
Accessibility
Accessible rooms available
Safety & security
CCTV in public areas
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:30-10:00 Open
| Height | Fee |
|---|---|
Children under 1.3m in height | Free |
Children between 1.3–1.5m in height | CNY 58.00 (approx. CAD 11.33) per person |
Children over 1.5m in height | CNY 168.00 (approx. CAD 32.82) per person |
Adult | Buffet:CNY 168.00 (approx. CAD 32.82) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CNY 500.00 (approx. CAD 97.66) is charged.
Deposit Payment MethodsThis property accepts cash, credit cards and debit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2024
- Number of Rooms: 281
Phone:+86-754-88055888
White Swan Hotel Shantou is fully entrusted for operation and management by the renowned Chinese hotel brand, White Swan Hotel Guangzhou Management Co., Ltd. It is invested and constructed by CCCC (Shantou) Investment Holding Realestate Co., Ltd., a joint venture established by the local state-owned enterprise Shantou Investment Holdings Group Co., Ltd., and the central enterprise China Communications Construction Co., Ltd. White Swan Hotel Shantou is also the first “White Swan” branded hotel in eastern Guangdong Province.
The hotel is located on the eastern coast of Chenghai District, Shantou City, Guangdong Province, adjacent to the Shantou International Convention and Exhibition Center, Shantou Sports Center, and the East Campus of Shantou University. Designed and constructed to five-star standards, the hotel covers an area of 15,000 square meters, with a total building area of 57,000 square meters. It features 281 luxurious sea-view guest rooms and suites, each showcasing the distinctive culture of Chaoshan region. The restaurants in the hotel were uniquely designed to offer an exquisite environment featuring local culture and serve a set of Chaoshan cuisine. Additionally, the hotel boasts a nearly 1,300-square-meter international multi-functional banquet hall, a comfortable lobby bar, an executive lounge, an outdoor infinity pool, and a well-equipped wellness center. White Swan Hotel Shantou prioritizes its guests and provides high-quality services to give an atmosphere of sincerity, simplicity, friendliness and warmth, continuously striving to offer a better Chinese hotel experience.
Frequently Asked Questions
What is the cancellation policy for White Swan Hotel Shantou?
The cancellation policy for White Swan Hotel Shantou varies depending on the type of room and booking conditions.What is the cancellation policy for White Swan Hotel Shantou?
What are the check-in and check-out times at White Swan Hotel Shantou?
Standard check-in time at White Swan Hotel Shantou is 15:00 and check-out time is 12:00.What are the check-in and check-out times at White Swan Hotel Shantou?
Does White Swan Hotel Shantou provide breakfast?
Yes, Breakfast is offered at White Swan Hotel Shantou. Breakfast option(s): Western, Chinese. Does White Swan Hotel Shantou provide breakfast?
Can I bring my pet inside the White Swan Hotel Shantou?
As much as we love pets, unfortunately, we are unable to accommodate them in White Swan Hotel Shantou.Can I bring my pet inside the White Swan Hotel Shantou?
Is there a restaurant at White Swan Hotel Shantou?
Yes, White Swan Hotel Shantou offers on-site dining. You can enjoy a variety of Seafood, Chinese dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at White Swan Hotel Shantou?
How far is the White Swan Hotel Shantou from the closest airport?
The closest airport is Jieyang Chaoshan International Airport, and it is about 1 hour 9 mins from hotel by car (50.4 km).How far is the White Swan Hotel Shantou from the closest airport?
Is airport shuttle service offered by White Swan Hotel Shantou ?
No, the White Swan Hotel Shantou doesn't offer airport transfer services.Is airport shuttle service offered by White Swan Hotel Shantou ?
About This Property
| Nearest Airport | Jieyang Chaoshan International Airport |
|---|---|
| Distance to Airport | 51.09KM |
| Nearest Train Station | Shantou Railway Station |
| Distance to Train Station | 16.17KM |
| Average Price From | CAD286 |
| Hotel Star Rating | 5 |