Atour Hotel Shantou The Mixc Jinsha East Road Reviews

Excellent Stay with Outstanding Service I had a wonderful stay at this hotel! The customer service was exceptional—fast, friendly, and always willing to help. Staff 瑞辰 😊went above and beyond by accommodating our request for a late checkout, which perfectly fit our schedule before heading to the airport. The lobby and room had a pleasant, refreshing smell that made the atmosphere even more welcoming. Another great convenience was the DIY laundry service on the 4th floor, which was very useful during our stay. Good variety of breakfast selections as well. Overall, I highly recommend this hotel for its cleanliness, comfort, and outstanding hospitality. I would definitely stay here again!

My 2nd time to stay at this hotel, wonderful experience, most staff are nice n helpful, as some problem in toilet, they immediately made the decision to change another room for us🤩🤩especially staff “ Hugo”, he provided me good ideas places to go n eat, let me have deeply feeling of Shantou. And deeply thank for his special arrangement due to Typhoon, we have some changes on our trip . Highly recommend for hotel 👍🏻

Well up kept new hotel, centrally located in town.

Had a 3 nights stay at this hotel. everything was superb! Rooms are clean, comfortable and cozy. Staffs are very froendly and very helpful. Front desk staff Mr KongKong (空空) even went extra mile to assist us after we have checked out. Well done!

Stayed 2 nights with family, convenient great location, very friendly, efficient and helpful staff, clean and big rooms, will come again if we visit Shantou again.

The location is quite convenient. Room is clean with a large TV. Check in/out is fast. Not many eatery nearby, needa take 5-10mins taxi to shopping malls. Overall, quite a high CP hotel.

Very good, good breakfast, good service and excellent front desk service.

The king room was very comfortable and quiet. The breakfast has vaious choose even local food. Btw I am a regular membership of Yaduo and look forward to my next stay

Excellent hotel and value for money, highly recommend. Hotel is newly renovated and rooms very good quality, the beds and pillow are great and had the best sleep, comfortable and restful. Staff are friendly and helpful, breakfast is top notch with plenty of choice. We will stay here next time in Shantou.

Excellent hotel … goo service especially Front office is very helpful to provide assistance. As seniors, we are very grateful to Ruichen for assuring that our request for assistance was very attended to. Very honest , reliable staff . Both my friend would not hesitate to recommend this hotel

Beautiful rooms and crisp sheets. The hotel opened for business in 2024. We will definitely stay here again

Room was good. Excellent location. Staffs were friendly and helpful

Nice environment welcoming staff, highly recommend!!!

Love the room and its cleanliness. Room is also comfortable. Pillows are great! The only downside is the windows are very thin. We could hear the traffic downstairs very clearly and it’s quite noisy. I had to sleep with ear plugs. I also kept smelling cigarette in the room. Could be another guest smoking in another room.