Chaoyun Wassim Hotel (Shantou Jinping Wanda Plaza) Reviews
Chaoyun Wassim Hotel (Shantou Jinping Wanda Plaza)
Jinyuanchang Building 1C3, southwest corner of the junction of Chaoshan Road and Jinxing Road, Jinyuan Industrial Zone, Jinping District, Shantou, Guangdong, ChinaView Hotel Details
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Chaoyun Wassim Hotel (Shantou Jinping Wanda Plaza) Guest Reviews
4.5/5
Good
529 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(529)
Positive reviews(509)
Reviews with photos/video(232)
Awesome amenities(103)
Classy environment(65)
Friendly front desk staff(63)
Many amenities(47)
Convenient parking(41)
Delicious breakfast(35)
Average sound insulation(31)
Easy to get around(31)
Negative reviews(20)
Hu Sammy
Deluxe Queen Room
Stayed in Feb 2024
Travel with friends
9 review
3.2/5
Posted on May 2, 2024
No really trun if compare the photo from the booking App. Breakfast is good
Response from Property: I'm very sad that I didn't get your 5-point rating. However, I'm very happy to see that the guest was very satisfied with the breakfast. I will always work hard to do better! Just to give you a better stay. Experience, please believe that we will continue to improve and do better and better. We look forward to meeting you next time and we will bring you different surprises~
Guest User
Cozy Queen Room
Stayed in Feb 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Mar 20, 2024
Good Good
Response from Property: 春風十里不如您一張滿意的笑臉,期待您下次的到來體驗到更多驚喜
Shiyuanlimeiquanwaiweigongkainanyou
Executive 2-bed Room
Stayed in Jan 2025
Family
7 review
2.5/5
Posted on Feb 11, 2025
The hotel is quite new, but the door lock was broken and they had to pry the door open, which is unheard of. At first, they said they gave us the wrong room card and asked us to go down to change it. The second time, they said it was not activated and asked us to go down to activate it. The third time, they came up to check. Help me. Didn't they come up to solve this problem as soon as possible? How many times did the customer have to run? I arrived in Shantou at around 9 o'clock in the evening and was starving. I was delayed for so long. There was no apology. One person tried to open the door with a bunch of keys. If it didn't work, someone else would pry it open directly. It's hard for this hotel to have no negative comments. The transportation is too convenient, after all, it is next to the main road! The noise can be imagined! People with poor sleep should choose carefully! If you don't sleep well, you will have no energy to play the next day. In a word, the hotel is good, but the location is not good, the staff is not good, and the surrounding environment is not good!
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Response from Property: 非常感謝親親的入住與點評!我們將會加強對酒店軟硬件設施以及服務質量的提升,橙堡酒店定期定量定時在維護和更新房間環境、設備以及公共區域設施務求讓每一位客人入住有更為舒適整潔的環境,希望親親下一次光臨有一個全新的感受!熱切期待再次光臨體驗!
Guest User
Deluxe 2-bed Room
Stayed in Jan 2025
Family
21 review
3.2/5
Posted on Feb 4, 2025
A family of four went out for Chaoshan tourism. The hotel environment is OK, but the sound insulation is a bit bad. The hygiene is OK and the hotel service is OK. This time I came to Chaoshan for a bad experience. I went to see Yingge Dance and came back and took a taxi for 2 hours but couldn't get a taxi. The transportation was too inconvenient.
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Response from Property: Dear, hello, we are deeply sorry for the bad experience you have. During your stay in the hotel, if you have any problems with the room, you can call the front desk staff at any time. We are on call 24 hours a day to solve your problems. This time, in response to the hygiene problem you mentioned, the hotel has trained the housekeeping department to improve the hygiene level. Once again, regarding the service attitude problem you reported, Xiaocheng will inform the relevant department to handle it, to ensure that such problems will not occur again next time you stay. We are deeply sorry for the inconvenience caused to you.
Guest User
Cozy Queen Room
Stayed in Dec 2024
Family
43 review
5.0/5
Outstanding
Posted on Jan 31, 2025
This hotel is worth staying in. The rooms are very large, clean and tidy. There is free parking on the ground and underground. It is worth staying in.
Original TextTranslated by Google
Response from Property: Dear friends, thank you for choosing Chaoyun Wanxin Zhige Hotel. Xinxin has always been adhering to the high attention to the accommodation experience of every customer. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning. Every room item is carefully selected. We always insist on serving every customer attentively, so that every stay in Xinxin is full of warmth and comfort. Shantou Wanxin Zhige Hotel is a mid-to-high-end brand hotel under BTG. It is located next to Jinping Industrial Park, Chaoshan Road, Jinping District, Shantou City. It is about 1 km away from Wanda Plaza Station and only takes about 16 minutes to drive to the inter-provincial hub Shantou High-speed Railway Station. It takes about 10 minutes to drive to the Meishan Expressway Exit (to Chaoshan Airport), about 1 km away from Green Dream Amusement Park, about 5 km away from Shantou University, about 2 km away from Guangdong East Expo Center, and about 40 minutes drive to Chaozhou City. The transportation is very convenient. The hotel has a self-service breakfast restaurant, self-service laundry room, gym, charging pile, conference room, and large underground garage free parking. Free drinks, exclusive welcome gifts and cakes for members are added. The delivery robot provides you with a safe and efficient experience. We, Wanxin staff, are looking forward to meeting you again.
Guest User
Cozy Queen Room
Stayed in Dec 2024
Family
8 review
5.0/5
Outstanding
Posted on Jan 26, 2025
I chose this hotel for my family trip before the New Year. It is clean and hygienic, cost-effective, and about 10 minutes away from the scenic spot, which is very convenient. There is a laundry room, which solves a big problem of washing clothes in winter.
Original TextTranslated by Google
Response from Property: Dear friends, thank you for choosing Chaoyun Wanxin Zhige Hotel. Xinxin has always been adhering to the high attention to the accommodation experience of every customer. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning. Every room item is carefully selected. We always insist on serving every customer attentively, so that every stay in Xinxin is full of warmth and comfort. Shantou Wanxin Zhige Hotel is a mid-to-high-end brand hotel under BTG. It is located next to Jinping Industrial Park, Chaoshan Road, Jinping District, Shantou City. It is about 1 km away from Wanda Plaza Station and only takes about 16 minutes to drive to the inter-provincial hub Shantou High-speed Railway Station. It takes about 10 minutes to drive to the Meishan Expressway Exit (to Chaoshan Airport), about 1 km away from Green Dream Amusement Park, about 5 km away from Shantou University, about 2 km away from Guangdong East Expo Center, and about 40 minutes drive to Chaozhou City. The transportation is very convenient. The hotel has a self-service breakfast restaurant, self-service laundry room, gym, charging pile, conference room, and large underground garage free parking. Free drinks, exclusive welcome gifts and cakes for members are added. The delivery robot provides you with a safe and efficient experience. We, Wanxin staff, are looking forward to meeting you again.
Mikytao
Superior 2-bed Room
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 18, 2025
The hotel has a good environment, good service, complete facilities, free parking, charging piles, and is very convenient for charging new energy vehicles. The room has a full intelligent system, clean and tidy, and the mattress is moderately soft and comfortable. There are gifts for leaving the hotel. I am very satisfied! I will choose to stay here next time I come to travel.
Original TextTranslated by Google
Response from Property: Dear friends, thank you for choosing Chaoyun Wanxin Zhige Hotel. Xinxin has always been adhering to the high attention to the accommodation experience of every customer. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning. Every room item is carefully selected. We always insist on serving every customer attentively, so that every stay in Xinxin is full of warmth and comfort. Shantou Wanxin Zhige Hotel is a mid-to-high-end brand hotel under BTG. It is located next to Jinping Industrial Park, Chaoshan Road, Jinping District, Shantou City. It is about 1 km away from Wanda Plaza Station and only takes about 16 minutes to drive from the inter-provincial hub Shantou High-speed Railway Station. It takes about 10 minutes to drive from the Meishan Expressway Exit (to Chaoshan Airport), about 1 km away from Green Dream Amusement Park, about 5 km away from Shantou University, about 2 km away from Guangdong East Expo Center, and about 40 minutes drive to Chaozhou City. The transportation is very convenient. The hotel has a self-service breakfast restaurant, self-service laundry room, gym, charging pile, conference room, and large underground garage free parking. Free drinks, exclusive welcome gifts and cakes for members are added. The delivery robot provides you with a safe and efficient experience. We, Wanxin employees, are looking forward to seeing you again.
Guest User
Cozy Queen Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 6, 2025
I went to Shantou for a trip some time ago and chose Chaoyun Wanxin Zhige Hotel. I was really satisfied! I must give a big praise.
Location: The hotel is in a very good location and it is very convenient to travel. It is not far from the high-speed rail station and you can get there quickly by taxi. There are many bus routes around, so it is not a problem to go anywhere. It is also close to some popular attractions, such as Green Dream Animal Kingdom and the small park in the old city, which is very worry-free to play. Facilities: The hotel has very complete facilities. There is an intelligent control system in the room, which is very simple to operate and can easily adjust the temperature and lighting in the room. The bedding is very soft and comfortable, allowing me to sleep well every night. The hotel also has a gym and a laundry room, which is really considerate for people who are on long-term business trips or travel.
Hygiene: I have to praise the hotel's hygiene, which is really done very well. The rooms and public areas are spotlessly clean, the bedding is changed in a timely manner, and there is no odor in the bathroom. It makes people feel particularly at ease.
Service: The hotel's service is even better. The front desk staff is warm and friendly, and the check-in and check-out speed is very fast. They also patiently answer our questions and give us a lot of useful travel suggestions. The cleaning staff is also very responsible and keeps the room in good order.
In short, Chaoyun Wanxin Zhige Hotel is a very recommended hotel. If you go to Shantou for tourism or business, you must choose here. I believe you will also have a very pleasant stay experience!
Original TextTranslated by Google
Response from Property: Dear friends, thank you for choosing Chaoyun Wanxin Zhige Hotel. Xinxin has always been adhering to the high attention to the accommodation experience of every customer. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning. Every room item is carefully selected. We always insist on serving every customer attentively, so that every stay in Xinxin is full of warmth and comfort. Shantou Wanxin Zhige Hotel is a mid-to-high-end brand hotel under BTG. It is located next to Jinping Industrial Park, Chaoshan Road, Jinping District, Shantou City. It is about 1 km away from Wanda Plaza Station and only takes about 16 minutes to drive from the inter-provincial hub Shantou High-speed Railway Station. It takes about 10 minutes to drive from the Meishan Expressway Exit (to Chaoshan Airport), about 1 km away from Green Dream Amusement Park, about 5 km away from Shantou University, about 2 km away from Guangdong East Expo Center, and about 40 minutes drive to Chaozhou City. The transportation is very convenient. The hotel has a self-service breakfast restaurant, self-service laundry room, gym, charging pile, conference room, and large underground garage free parking. Free drinks, exclusive welcome gifts and cakes for members are added. The delivery robot provides you with a safe and efficient experience. We, Wanxin employees, are looking forward to seeing you again.
Guest User
Cozy Queen Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 6, 2025
The hotel has complete facilities. The TV is Xiaomi. The room has voice control at the entrance, which is very smart. It is clean and tidy. It gives people a very comfortable feeling when entering the door. The decoration of the room is also very high-end. Another good thing about this hotel is that the service attitude of the hotel staff is very good and friendly. The front desk will greet you politely as soon as you enter the door. This makes people feel very comfortable. If you have any questions, call the front desk and they will respond to your requests. The big sisters in the guest room are also very kind. Whatever you need to supplement the room, they will satisfy you. The facilities are also very complete. The hotel has its own parking lot. There are many parking spaces, so you don’t have to worry about not enough parking. It is also very convenient to have charging piles when the tram comes, and it is fast charging. The location is also good. It is not far from the small park, Longyan South Road and other attractions, and it is also close to Chaozhou. It was a very good stay experience and recommended to stay.
Original TextTranslated by Google
6/9
Response from Property: Dear friends, thank you for choosing Chaoyun Wanxin Zhige Hotel. Xinxin has always been adhering to the high attention to the accommodation experience of every customer. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning. Every room item is carefully selected. We always insist on serving every customer attentively, so that every stay in Xinxin is full of warmth and comfort. Shantou Wanxin Zhige Hotel is a mid-to-high-end brand hotel under BTG. It is located next to Jinping Industrial Park, Chaoshan Road, Jinping District, Shantou City. It is about 1 km away from Wanda Plaza Station and only takes about 16 minutes to drive from the inter-provincial hub Shantou High-speed Railway Station. It takes about 10 minutes to drive from the Meishan Expressway Exit (to Chaoshan Airport), about 1 km away from Green Dream Amusement Park, about 5 km away from Shantou University, about 2 km away from Guangdong East Expo Center, and about 40 minutes drive to Chaozhou City. The transportation is very convenient. The hotel has a self-service breakfast restaurant, self-service laundry room, gym, charging pile, conference room, and large underground garage free parking. Free drinks, member-exclusive welcome gifts and cakes are added. The delivery robot provides you with a safe and efficient experience. We, Wanxin staff, are looking forward to meeting you again.
Guest User
Cozy Queen Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 3, 2025
The overall environment of the hotel is very comfortable and spacious, especially suitable for family stay. The location of the hotel is also very convenient, close to Wanda Plaza, and travel is very convenient. In addition, the hotel's sanitation is good, which makes people feel at ease.
As a newly renovated hotel, its facilities are well-equipped, and a series of facilities including the gym are well maintained and managed. At the same time, the hotel provides considerate services such as robot services and concierge services to ensure that guests' needs are met in a timely manner.
The surrounding environment of the hotel is beautiful, clean and tidy, which is very suitable for leisure and relaxation. Whether dining or resting, you can enjoy a comfortable atmosphere. Overall, this hotel not only provides an ideal place to stay, but also focuses on enhancing the overall experience of guests.
Original TextTranslated by Google
6/9
Response from Property: Dear friends, thank you for choosing Chaoyun Wanxin Zhige Hotel. Xinxin has always been adhering to the high attention to the accommodation experience of every customer. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning. Every room item is carefully selected. We always insist on serving every customer attentively, so that every stay in Xinxin is full of warmth and comfort. Shantou Wanxin Zhige Hotel is a mid-to-high-end brand hotel under BTG. It is located next to Jinping Industrial Park, Chaoshan Road, Jinping District, Shantou City. It is about 1 km away from Wanda Plaza Station and only takes about 16 minutes to drive from the inter-provincial hub Shantou High-speed Railway Station. It takes about 10 minutes to drive from the Meishan Expressway Exit (to Chaoshan Airport), about 1 km away from Green Dream Amusement Park, about 5 km away from Shantou University, about 2 km away from Guangdong East Expo Center, and about 40 minutes drive to Chaozhou City. The transportation is very convenient. The hotel has a self-service breakfast restaurant, self-service laundry room, gym, charging pile, conference room, and large underground garage free parking. Free drinks, member-exclusive welcome gifts and cakes are added. The delivery robot provides you with a safe and efficient experience. We, Wanxin staff, are looking forward to meeting you again.
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Very satisfied with the stay experience. The room facilities are complete, clean and sanitary. The front desk service is good and considerate. Overall it is very comfortable
Original TextTranslated by Google
Response from Property: Dear friends, thank you for choosing Chaoyun Wanxin Zhige Hotel. Xinxin has always been adhering to the high attention to the accommodation experience of every customer. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning. Every room item is carefully selected. We always insist on serving every customer attentively, so that every stay in Xinxin is full of warmth and comfort. Shantou Wanxin Zhige Hotel is a mid-to-high-end brand hotel under BTG. It is located next to Jinping Industrial Park, Chaoshan Road, Jinping District, Shantou City. It is about 1 km away from Wanda Plaza Station and only takes about 16 minutes to drive from the inter-provincial hub Shantou High-speed Railway Station. It takes about 10 minutes to drive from the Meishan Expressway Exit (to Chaoshan Airport), about 1 km away from Green Dream Amusement Park, about 5 km away from Shantou University, about 2 km away from Guangdong East Expo Center, and about 40 minutes drive to Chaozhou City. The transportation is very convenient. The hotel has a self-service breakfast restaurant, self-service laundry room, gym, charging pile, conference room, and large underground garage free parking. Free drinks, member-exclusive welcome gifts and cakes are added. The delivery robot provides you with a safe and efficient experience. We, Wanxin staff, are looking forward to meeting you again.
Dieshang
Deluxe Queen Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 27, 2024
A new hotel under the Beijing Tourism Group. The indoor facilities are intelligent, clean and sanitary. The price is moderate. It is a top hotel in the area. There is also a laundry room for drying clothes. It is very suitable for people on business trips and out-of-town business trips.
Original TextTranslated by Google
Response from Property: Dear friends, thank you for choosing Chaoyun Wanxin Zhige Hotel. Xinxin has always been adhering to the high attention to the accommodation experience of every customer. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning. Every room item is carefully selected. We always insist on serving every customer attentively, so that every stay in Xinxin is full of warmth and comfort. Shantou Wanxin Zhige Hotel is a mid-to-high-end brand hotel under BTG. It is located next to Jinping Industrial Park, Chaoshan Road, Jinping District, Shantou City. It is about 1 km away from Wanda Plaza Station and only takes about 16 minutes to drive to the inter-provincial hub Shantou High-speed Railway Station. It takes about 10 minutes to drive to the Meishan Expressway Exit (to Chaoshan Airport), about 1 km away from Green Dream Amusement Park, about 5 km away from Shantou University, about 2 km away from Guangdong East Expo Center, and about 40 minutes drive to Chaozhou City. The transportation is very convenient. The hotel has a self-service breakfast restaurant, self-service laundry room, gym, charging pile, conference room, and large underground garage free parking. Free drinks, exclusive welcome gifts and cakes for members are added. The delivery robot provides you with a safe and efficient experience. We, Wanxin staff, are looking forward to meeting you again.
Feichangaichibaozi
Superior 2-bed Room
Stayed in Nov 2024
Travel with friends
4 review
0.5/5
Posted on Dec 22, 2024
As soon as I entered the hotel, I found so many hairs. The hygiene was so poor. But poor hygiene was not the most important thing. Construction started right opposite the hotel at around 6 o'clock in the morning. It was very noisy. I was originally staying for two days, but checked out on the second day.
Original TextTranslated by Google
Response from Property: 親愛的朋友,十分抱歉沒有給到您美好的住宿體驗,因酒店馬路對面市政在拆建,已對相關部門進行電話投訴,把噪音減到最輕,有任何問題可以隨時24小時電聯前台為您解決,我們全方改進,一定讓您下次入住有耳目一新的感覺,信信是非常有自信的, 汕頭萬信至格酒店,是首旅旗下中高端品牌酒店,坐落於汕頭市金平區潮汕路金平工業園區旁,距省際樞紐汕頭高鐵站,僅需16分鐘左右車程,距離城中景點桑浦山景區、網紅熱門打卡點小公園、都僅需10餘分鐘車程,距離萬達廣場站約1公里,距梅汕高速出口(往潮汕機場)約10分鐘時間,距綠夢歡樂園約1公里,距汕頭大學約5公里,距粵東博覽中心約2公里,約40分鐘車程可到達潮州市,交通十分便利,酒店設有自助早餐廳、中餐晚餐可以隨時點餐、自助洗衣房、充電樁、會議室、健身房、免費大型地下停車場。增設贈飲、會員專屬歡迎禮品和糕點。送物機器人為您提供安全效率的體驗。我們萬信員工們會一直等您回來!
NamKilig
Cozy Queen Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 9, 2024
This is my second stay. The hotel room is clean and tidy, with a large space and very comfortable living. The service attitude of the hotel's front desk staff is also very good, and the efficiency is very high. I am very satisfied.
Original TextTranslated by Google
Response from Property: Dear friends, thank you for choosing Chaoyun Wanxin Zhige Hotel. Xinxin has always been adhering to the high attention to the accommodation experience of every customer. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning. Every room item is carefully selected. We always insist on serving every customer attentively, so that every stay in Xinxin is full of warmth and comfort. Shantou Wanxin Zhige Hotel is a mid-to-high-end brand hotel under BTG. It is located next to Jinping Industrial Park, Chaoshan Road, Jinping District, Shantou City. It is about 1 km away from Wanda Plaza Station and only takes about 16 minutes to drive to the inter-provincial hub Shantou High-speed Railway Station. It takes about 10 minutes to drive to the Meishan Expressway Exit (to Chaoshan Airport), about 1 km away from Green Dream Amusement Park, about 5 km away from Shantou University, about 2 km away from Guangdong East Expo Center, and about 40 minutes drive to Chaozhou City. The transportation is very convenient. The hotel has a self-service breakfast restaurant, self-service laundry room, gym, charging pile, conference room, and large underground garage free parking. Free drinks, exclusive welcome gifts and cakes for members are added. The delivery robot provides you with a safe and efficient experience. We, Wanxin staff, are looking forward to meeting you again.
Guest User
Business Suite
Stayed in Nov 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Dec 5, 2024
The room is large and clean. The service attitude is thoughtful and enthusiastic. It is very suitable for living. The surrounding supporting facilities are also complete. It is the first choice whether it is a business trip or a trip. I will stay here again next time. The experience is particularly good.
Original TextTranslated by Google
Response from Property: Dear friends, thank you for choosing Chaoyun Wanxin Zhige Hotel. Xinxin has always been adhering to the high attention to the accommodation experience of every customer. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning. Every room item is carefully selected. We always insist on serving every customer attentively, so that every stay in Xinxin is full of warmth and comfort. Shantou Wanxin Zhige Hotel is a mid-to-high-end brand hotel under BTG. It is located next to Jinping Industrial Park, Chaoshan Road, Jinping District, Shantou City. It is about 1 km away from Wanda Plaza Station and only takes about 16 minutes to drive to the inter-provincial hub Shantou High-speed Railway Station. It takes about 10 minutes to drive to the Meishan Expressway Exit (to Chaoshan Airport), about 1 km away from Green Dream Amusement Park, about 5 km away from Shantou University, about 2 km away from Guangdong East Expo Center, and about 40 minutes drive to Chaozhou City. The transportation is very convenient. The hotel has a self-service breakfast restaurant, self-service laundry room, gym, charging pile, conference room, and large underground garage free parking. Free drinks, exclusive welcome gifts and cakes for members are added. The delivery robot provides you with a safe and efficient experience. We, Wanxin staff, are looking forward to meeting you again.