Hello Hotel (Chongqing Guanyin Bridge Pedestrian Street Branch)

Hello Hotel (Chongqing Guanyin Bridge Pedestrian Street Branch) Reviews

Hello Hotel (Chongqing Guanyin Bridge Pedestrian Street Branch)

No.18 Jianxin North Road, Jiangbei District, Chongqing, ChinaView Hotel Details
Hello Hotel (Chongqing Guanyin Bridge Pedestrian Street Branch)
Hello Hotel (Chongqing Guanyin Bridge Pedestrian Street Branch)Hello Hotel (Chongqing Guanyin Bridge Pedestrian Street Branch)Hello Hotel (Chongqing Guanyin Bridge Pedestrian Street Branch)
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Hello Hotel (Chongqing Guanyin Bridge Pedestrian Street Branch) Guest Reviews

4.6/5
Very Good
969 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(969)
Positive reviews(953)
Reviews with photos/video(144)
Friendly front desk staff(170)
Easy to get around(168)
Awesome amenities(140)
Near shopping area(85)
Convenient for shopping(74)
Delicious breakfast(46)
Would stay again(40)
Perfect for business trips(26)
Negative reviews(16)
Guest User
Superior Queen Room
Stayed in Sep 2024
Couples
2 review
4.5/5
Great
Posted on Oct 30, 2024
The location is near to guan yin bridge, just walking distance. There are a lot of shops surrounding. There is only one leave need to take sometimes to wait for the lift. Overall is still worth it.
Response from Property: We are glad that you and your friends had a wonderful holiday in our hotel. Your comments are the best affirmation and encouragement for our service. Welcome to visit us again!
JamesLuke
Shuya Superior Double Bed Room
Stayed in Mar 2023
Solo travelers
65 review
5.0/5
Outstanding
Posted on Apr 18, 2023
Great location as one of the famous walking street in Chong Qing ! Convenient store just next to the hotel and few shopping mall just surround the hotel. Please mind that if you carry big luggage you will need carry by yourself as the car cannot drop you front of the hotel, a few minutes walk from main road. Front desk is helpful, asked me on the prefence of the room that i want whether lower or higher floor. As higher floor more quiet. However, this building shared the lift together with other business on the other floor, it is a little aware for me to the privacy of the hotel guest, but the price is there. Overall i am satisfied with this hotel!
Response from Property: Dear customer, hello! Thank you for staying at the Chongqing Guanyinqiao Pedestrian Street Center Hotel. The hotel is not only equipped with a full house intelligent guest control system, just use your mouth to enjoy every moment of the journey, but also has robot contactless server service. The Huazhu self-service check-in machine provides you with an efficient and convenient check-in experience. Every city has our unforgettable scenery, and every hotel has their warm memories, I hope your hotel will be the most warm and unique one in your memory! Come back often and take a look!
Anonymous User
Shuya Superior Double Bed Room
Stayed in Jan 2025
Business travelers
9 review
0.5/5
Posted on Feb 16, 2025
The hotel's sewage smells very bad, and I have to find a solution myself. The windows are always open. Chongqing is not warm in winter. A male guest in the hotel's 9th floor self-service laundry room was selfish. He took out his clothes without washing them and put them in the dryer. The hotel said it was the employee's fault. The clothes were already damaged. The first new clothes I bought were not compensated according to the price. Ctrip officially compensated 400 yuan, and the hotel manager asked me to keep the clothes. Only then did I compensate according to the price. I had no clothes to wear and went out naked. The experience of this trip was extremely bad. I will never consider staying in this Huazhu hotel again.
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Response from Property: 尊敬的客人，非常抱歉給您帶來如此糟糕的入住體驗。關於下水反味問題，我們已安排專業人員全面排查和維修，確保不再出現此類情況。洗衣**件給您造成損失和不便，即便存在誤會，我們也有不可推卸的責任。我們會加強對員工的培訓和管理，提升服務質量和規範操作流程。再次向您致以深深的歉意，希望未來有機會為您提供優質的服務來彌補此次遺憾。
Guest User
Queen Room
Stayed in Jan 2025
Couples
7 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The room was very satisfactory. I stayed here last year. The lady at the front desk was also very nice. She gave me a small gift before I left.
Original TextTranslated by Google
Response from Property: " [Sitting on Guanyin Bridge Pedestrian Street] Dear guests: Thank you very much for choosing Xiaohao. Maybe this is fate, allowing you and Xiaohao to have a beautiful encounter. Thank you for this fate. Xiaohao will cherish it and look forward to seeing you next time!"
Guest User
Queen Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 18, 2025
The room is clean and tidy, with good space. The hotel is located near Guanyin Bridge. The surrounding shopping malls are well-equipped and close to popular check-in spots. There is also the Beicang Cultural and Creative District nearby, which is very suitable for taking photos. The front desk service is warm and polite, meeting the requirements. The whole accommodation experience is good, recommended~
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Response from Property: [Smart guest control, enjoy every moment of your journey] Dear guest: Hello! Xiaohao always believes that good reputation and service must be promoted from your satisfaction. At the same time, we are also honored to provide you with high-quality services and sincerely invite you to stay next time!
Guest User
Queen Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 13, 2025
Facilities: The hotel's facilities are very good and look very new. The rooms are clean. The hotel is in a good location and is very convenient for travel. Whether you want to take the light rail or take a taxi to Hongyadong, it is very convenient
Original TextTranslated by Google
Response from Property: [30-second check-in/0-second check-out] Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different check-in experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back~
Guest User
2-bed Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 2, 2025
The hotel is located in Guanyinqiao business district, with convenient transportation and many snacks and delicacies nearby
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Response from Property: [Self-service laundry and drying] Dear guest: Hello! Thank you for staying at our hotel and for your high recognition of all aspects of our hotel. We have always been adhering to the service creed of treating guests like relatives and friends, so that guests can truly feel at home. We will continue to sum up our experience and keep working hard, looking forward to your return home!
Reguoshangdemayiming
Shuya Superior Double Bed Room
Stayed in Nov 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The hotel is very conveniently located near the food court and supermarket. The hotel staff are excellent and the rooms are fully equipped and comfortable. During my stay, I was sick and the staff provided bottled water and thermal equipment and also assisted me to see a doctor in the hospital. It is worth recommending and has a high cost performance.
Original TextTranslated by Google
Response from Property: .[500 meters from the light rail/food street] Dear guests: If you affirm our work and are satisfied with your stay, then we are happy no matter how hard we work! Satisfaction is just the starting point, surprise and touching are the goals. There is always unexpected warmth, and we look forward to meeting you next time!
Guest User
2-bed Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The overall environment of the room is very good, it is the simplicity I want, the front desk service is good, it is worth staying, the breakfast is also delicious and varied, recommended~
Original TextTranslated by Google
Response from Property: [Self-service free laundry] Dear guest: Hello! We are glad that you and your friends have spent a wonderful holiday in the hotel. Your comments are the best affirmation and encouragement for our service. Welcome to visit us again!
Mogumini
Superior Queen Room
Stayed in Nov 2024
Family
4 review
4.5/5
Great
Posted on Dec 22, 2024
Not bad, good value for money, good location, I will come again next time I come to play, there are shopping malls around, and the subway is convenient. It's very fast to go anywhere, it's a good choice for travel.
Original TextTranslated by Google
Response from Property: [Internet celebrity check-in, any photo taken can be a good one] Dear guest, hello: Thank you for your affirmation of Xiaohao. I feel that my efforts have found the direction. Thank you for giving us motivation. We will provide guests with better and more superior services in the future.
Guest User
2-bed Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 20, 2024
As a foodie, I always wanted to come to the delicious street in Guanyinqiao, so I booked the hotel here. The surrounding environment is really good and the transportation is very convenient. I took advantage of the night to see Hongyadong. When I came back, I planned to eat authentic Chongqing hot pot. I asked the lady at the front desk and chose a good hot pot restaurant. The taste was really great. I ordered takeout twice in the evening, and both were delivered by the hotel's small robot. It was punctual and convenient. The environment of the hotel is also OK, with a high degree of intelligence. There are very authentic Chongqing noodles for breakfast. Great, a treasure hotel that must be stayed for foreigners on business trips!
Original TextTranslated by Google
Response from Property: [500 meters from the light rail/food street] Dear guest, hello! Thank you for your 5-point review! Every city always has a reason to miss it, every season has its unforgettable scenery, and every hotel has their sweet and warm memories. I hope Xiaohao will be the warmest and most unique one in your memory! Come home often to visit, and I wish you well!
Guest User
Queen Room
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 19, 2024
From entering the hotel to the lobby, it is very bright, and then the check-in lady at the front desk is also very enthusiastic. We came here for fun, and asked the lady for directions. She answered them one by one. The recommended hot pot is also super delicious. Then it is very close to my check-in in Chongqing, just a two-minute walk, and Cha Yan Yue Se is diagonally opposite the hotel, which is really super convenient
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Response from Property: Dear guest, hello: In the vast sea of ​​people, meeting you is really like meeting the destiny that must be met by chance. The good reputation is really due to you. Xiaohao is very pleased to make you satisfied. Xiaohao will continue to innovate and do its best to bring the best service to every guest!
Guest User
Queen Room
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 18, 2024
The location of the hotel is really good. After checking in at the hotel, I ate and drank and walked around the hotel. It was also very convenient to check in at Chongqing. It only took two minutes to walk to the hotel, which was very convenient. Then I took the light rail to Hongyadong at night. The night view was really great. I asked the hotel front desk lady and found that the location was very convenient to go anywhere. You can take a taxi at the door, and it takes only a few minutes to walk to the light rail. It is at Guanyinqiao Station. It is really good. The environment of the lobby is also very good.
Original TextTranslated by Google
Response from Property: Dear guest, hello: In the vast sea of ​​people, meeting you is really like meeting the destiny that must be met by chance. The good reputation is really due to you. Xiaohao is very pleased to make you satisfied. Xiaohao will continue to innovate and do its best to bring the best service to every guest!
Dbl731
Shuya Superior Double Bed Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 13, 2024
The room is clean, tidy and sanitary. The front desk service is warm and polite, very good, and the transportation is convenient.
Original TextTranslated by Google
Response from Property: [自助洗烘乾衣物]尊敬的客官：您好！感謝您入住並對酒店各方面的高度認可，我們一直秉承着待客如親友的服務信條，讓客人切切實實的有回家的感覺，我們將不斷總結經驗，一直努力下去，期待您再次回家！
Guest User
Queen Room
Stayed in Oct 2024
Business travelers
2 review
2.5/5
Posted on Nov 29, 2024
1. I was woken up early in the morning by the sound of cutting vegetables and chopping corn upstairs. 2. There is a chess and card room on the laundry floor, which is a bit messy. 3. When I went to the toilet in the morning, a big bug flapped its wings as soon as I opened the door. It was scary. I have stayed at Hello several times before, but I really can't complain this time. Hello Hotel will be sealed by me for a long time.
Original TextTranslated by Google
Response from Property: Dear guests, hello: We are very sorry that this stay has brought you an imperfect experience. Thank you for your feedback. Xiaohao attaches great importance to it. Regarding the noise, we immediately communicated with the restaurant upstairs to make rectifications. Since only part of the ninth floor belongs to the hotel, the other half belongs to the teahouse, there will be relatively more people. Regarding insects, the hotel will disinfect them every week. After receiving your feedback, the hotel immediately organized personnel to deal with it comprehensively. We apologize again for the inconvenience caused to you. I hope you will give Xiaohao a chance to make up for it. Seeing our changes, we look forward to your stay again and wish you a happy life!