Bihai Bay Hotel Shantou Small Park Longyan South Road Branch

Bihai Bay Hotel Shantou Small Park Longyan South Road Branch Reviews

Bihai Bay Hotel Shantou Small Park Longyan South Road Branch

Room 1401, No. 16 Haibin Road, Jinping District, Shantou, Guangdong, ChinaSee Hotel Details
Bihai Bay Hotel Shantou Small Park Longyan South Road Branch
Bihai Bay Hotel Shantou Small Park Longyan South Road BranchBihai Bay Hotel Shantou Small Park Longyan South Road BranchBihai Bay Hotel Shantou Small Park Longyan South Road Branch
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Guest Reviews

9.2/10
Very Good
1488 review
Verified reviews
Location9.2
Amenities9.1
Service9.3
Cleanliness9.3
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All reviews(1488)
Positive reviews(1440)
Reviews with photos/video(527)
Nice sea view(392)
Friendly front desk staff(176)
Convenient parking(56)
Close to beach(22)
Easy to call taxis(15)
Excellent afternoon tea(8)
Has French windows(7)
Negative reviews(48)
Jia xuan
Queen Room With City View
Stayed in Mar 2025
Solo traveler
2 review
7.0/10
Posted on Apr 19, 2025
Staff at the check in counter was polite and nice. View is nice if your room is facing the sea. Location is ok as walking distance to a wet market. But carpet and windows of the room was abit dirty.
Response from Property: 親愛的客官您好,非常感謝您對酒店的支持,沒有得到您的好評,我們心裏還是有點點的失落,酒店還有做的不到位的地方,我們會採納您的建議,後期進行全面整改,努力做到更好,我們會用心服務,讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Anonymous User
Queen Room With Sea View
Stayed in Nov 2024
Traveling with friends
2 review
8.0/10
Very Good
Posted on Jan 16, 2025
Good service. Beautiful sea view. Hope can provide breakfast in the future.
Response from Property: 親愛的客官您好,非常感謝您對酒店的支持,沒有得到您的好評,我們心裏還是有點點的失落,酒店還有做的不到位的地方,我們會採納您的建議,後期進行全面整改,努力做到更好,我們會用心服務,讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Davies / Singapore
Queen Room With Sea View
Stayed in Aug 2024
Couple
8 review
5.5/10
Posted on Sep 11, 2024
Good view but dirty & filthy lift without proper cleaning which is u fit for a hotel with such high room rates. Awaken daily by renovation noise early morning at 9am and road blockage as a result of construction road work.
Response from Property: Dear customer, hello! First of all, the hotel sincerely apologizes for your dissatisfaction during your stay. We have posted information on recent road construction and decoration on Ctrip, which is displayed in the "Must Read" section of your booking and payment interface. We clean the elevator and public areas every day, but because other tenants downstairs have decoration situations, some decoration workers may bring powder on their bodies when taking the elevator. You may have just entered the elevator at this time, but we apologize for any inconvenience caused. If you have any problems, the hotel is willing to solve them for you, provided that you can appeal at the front desk. Wishing you a pleasant journey.
Guest User
2-bed Room With Sea View
Stayed in Dec 2024
Couple
5 review
7.0/10
Posted on Jan 10, 2025
Hotel occupies 4 stories of a mixed use building. It looks like a temporary hotel as there are construction works of another hotel or the same hotel going on within the same building. As the builders use the same 2 lifts serving the building, the lifts are very dirty and dusty as a result. There’s also no access control to the 4 hotel floors which means any outsider could enter the “hotel” corridors. Aside from this, the room was comfortable enough. The beds, pillows and sheets were new and comfortable. The room also overlooked the 内湾 river. For the price, however, it was disappointing that the room wasn’t equipped with a mini fridge, a rack for luggage, and adequate hooks for clothes. Many other budget hotels are better equipped.
Response from Property: 親愛的客官您好,非常感謝您對酒店的支持,沒有得到您的好評,我們心裏還是有點點的失落,酒店還有做的不到位的地方,我們會採納您的建議,後期進行全面整改,努力做到更好,我們會用心服務,讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
ChanKitty
2-bed Room With City View
Stayed in Nov 2023
Family
2 review
7.0/10
Posted on Dec 8, 2023
Reasonable price
Response from Property: 您好! 非常感謝您對酒店的支持和各方面的認可, 我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗, 看到您的滿意和肯定, 我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Guest User
Guestroom - City-View (Double Bed)
Stayed in Nov 2024
Solo traveler
13 review
9.0/10
Great
Posted on Dec 9, 2024
Good service from staff.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
peterKwan
Queen Room With Sea View
Stayed in Sep 2023
Traveling with friends
12 review
8.0/10
Very Good
Posted on Oct 26, 2023
good and scenic, good sea view, transportation and food restaurant ,
Response from Property: 尊敬的賓客: 您好! 非常感謝您對酒店的支持和各方面的認可, 我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗, 看到您的滿意和肯定, 我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Guest User
Queen Room With Sea View
Stayed in Nov 2023
Couple
16 review
10/10
Outstanding
Posted on Dec 29, 2023
very good
Response from Property: 您好! 非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨! 歡迎您再回來體驗, 祝生活愉快!
Guest User
2-bed Room With City View
Stayed in Apr 2025
Business traveler
6 review
10/10
Outstanding
Posted on May 21, 2025
The service is very good. The front desk helps to upgrade the room type and apply for discounts. I stay here every time I go on a business trip. It is the most cost-effective hotel in the sea view room. What needs to be improved is that a pair of earplugs and eye masks can be prepared in the room, so that the guest experience may be better
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are glad that you have chosen to stay at Bihaiwan Hotel. We are very happy to see your praise! The hotel is located in the best sea view area of ​​Shantou. Shantou has the bustle of the city, the capital of food, and the humanities. Bihaiwan, this warm little home, has always hoped to use its own caring and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
2-bed Room With City View
Stayed in Apr 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on May 20, 2025
The hotel has a great location, floor-to-ceiling windows, and a bay of clear water as soon as the curtains are opened. The decoration style is simple and generous, and the facilities are very new. The room is clean and hygienic without any odor. It is very close to the small park, Shantou Hotel, and the food street, and it takes less than ten yuan by taxi. The front desk lady is warm and thoughtful, and the service sister on the night shift is attentive and enthusiastic, which is very good. It left us with more wonderful experiences for our trip to Shantou. Five-star recommendation!
Original TextTranslated by Google
Response from Property: Thank you for falling in love with Bihaiwan Hotel at first sight! In the beautiful time, someone's eyes will be met inadvertently, and in the words, I will meet you unexpectedly from now on. Thank you for this fate, we will cherish it and look forward to seeing you next time. Wish you well!
Guest User
Queen Room With City View
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 11, 2025
After reading the reviews, I chose this hotel to stay in. The result was far better than expected! The hotel is very new, with complete facilities. It is within walking distance of the beach. There are many small shops and food around it. If you want to go to the small park, Vientiane City is not far away. You can scan an electric car to go there after leaving the hotel. It is very convenient. The hotel staff are very enthusiastic and the service is very thoughtful. Not only do they provide free travel guides, but they also help to upgrade the sea view room for free. You can see the vast blue sea, which is very beautiful. In short, if you come to Shantou, choose this hotel decisively!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are glad that you have chosen to stay at Bihaiwan Hotel. We are very happy to see your praise! The hotel is located in the best sea view area of ​​Shantou. Shantou has the bustle of the city, the capital of food, and the humanities. Bihaiwan, this warm little home, has always hoped to use its own caring and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
Guestroom - Sea-View
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 18, 2025
It was a short weekend after May Day. The whole Shantou was not as crowded as expected. We booked a room temporarily on Friday morning and were lucky to have a view room, which gave us a very good start (it may also be because we didn’t have to queue up at the Chaoshan hot pot restaurant we liked at noon on Friday, and we were in a good mood). The high floor and the sea view are very beautiful. The afternoon thunderstorm quickly cleared up, and we unexpectedly captured two Shantou styles at the same time. All the service staff were very kind and considerate, and it felt like home. Before taking a bath, I asked for a bathtub mat. The auntie brought it and gave me two more bottles of water to replenish water after the bath. It was super considerate. The location is very good, at the center of Longyan South Road and the small park, and it can be reached by motorcycle in more than ten minutes. There are too many delicious foods in Shantou. It’s a pity that we didn’t have time to enjoy the sunset in the room during the two-day and one-night trip (it’s also too late to sunset at 18:55 in summer 😭) Ps. A small suggestion is to have a small hanger next to the bathtub, which is also convenient for placing bath towels and bathrobes
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are glad that you have chosen to stay at Bihaiwan Hotel. We are very happy to see your praise! The hotel is located in the best sea view area of ​​Shantou. Shantou has the bustle of the city, the capital of food, and the humanities. Bihaiwan, this warm little home, has always hoped to use its own caring and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
2-bed Room With Sea View
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 11, 2025
The hotel is right by the sea, the environment is clean, tidy and comfortable, the air is fresh, not as crowded as MixC ~ You can go to the sea-viewing promenade in the morning, it's very comfortable ~ It's very convenient to take a taxi to every place here, don't worry about traffic jams and waiting for a long time ~ In addition, the hotel is next to Wyndham, but the floor is better than that, cost-effective ~ Bringing children out to play is to play with peace of mind ~ The hotel's hygiene is very good, very clean ~ Also, everyone in the hotel has a very good service attitude, every time I see them, they are smiling ~ I arrived very late on the first night, and told the front desk in the early morning that I wanted a few bottles of water, and it was delivered in a few minutes, the response was very fast ~ There is also a seafood processing shop behind the hotel, the cost is affordable and touching ~ Next time I come, I will choose to stay here, it's so convenient
Original TextTranslated by Google
6/7
Response from Property: Dear guest: Hello! We are glad that you have chosen to stay at Bihaiwan Hotel. We are very happy to see your praise! The hotel is located in the best sea view area of ​​Shantou. Shantou has the bustle of the city, the capital of food, and the humanities. Bihaiwan, this warm little home, has always hoped to use its own caring and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
Queen Room With City View
Stayed in Apr 2025
Couple
4 review
10/10
Outstanding
Posted on May 7, 2025
The front desk lady was very nice and upgraded me to a sea view room for free. The room was clean and spacious, with complete facilities. The floor-to-ceiling windows had a first-line sea view. The lights on the other side of the river were on at night, and the night view was nice. The hotel is in a good location, and it is very convenient for daily life and travel. You can order takeout to your room. Downstairs is the sea-viewing promenade, and you can walk to the square ferry. There is Shipaotai Park next to it, and it is also close to the small park.
Original TextTranslated by Google
Response from Property: Your praise, like the bright stars, illuminates our way forward. Every word of praise is the driving force for our continuous progress. We will turn this affirmation into practical actions and serve every guest with heart. We look forward to your visit again and sharing a good time with you!
Guest User
Queen Room With City View
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 5, 2025
The hotel is very convenient for travel. There is a food street around the Fort Park and Longyan South Road behind it. The front desk guy was very enthusiastic. He gave travel tips and upgraded the sea view room for free. It was very suitable for living. He also gave the children a May Day gift🎁
Original TextTranslated by Google
Response from Property: Dear guests, your affirmation is our most precious gift. We will cherish this trust with all our heart, constantly improve ourselves, and provide you with more considerate and thoughtful services. Like the wind sneaking into the night, moistening things silently, I wish your life to be filled with sweetness and warmth!