No.28 Donglang, Jinlong Street, Dukezong Ancient City, Shangri-La, Yunnan, ChinaSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
9.6/10
Excellent
355 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.6
Service9.7
Cleanliness9.6
Filter by:
Sort by:
All reviews(355)
Positive reviews(350)
Reviews with photos/video(139)
Awesome amenities(89)
Offers pick-up/drop-offs(48)
Large rooms(36)
Friendly staff(31)
Convenient parking(21)
Would stay again(15)
Loved the view(15)
Highly recommended(5)
Negative reviews(5)
Dil888
Family Friendly Room
Stayed in Jun 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Jul 9, 2025
I really love this hotel. Everything is top tier services. The hotel owner comes to pick me up at Xiangelila station with a business car. He also carry my luggage until my room. Then he gives some advices for foreigner who is first time in high altitude place to regulate body temperature. Very helpful hotel owner. Then i also ask how i can go to Heidou Cafe, he gives advices to rent e-bike and show the rental store infront of hotel because hard to get DiDi back to ancient town later. The room is super clean and provide oxygenator. Cleaning services also comes at 12pm. The best place for Malaysian people to stay here. They also ask for the time i want to go to Xiangelila station for the next day. Right after checkout the hotel owner already ready the car infront of doorstep of the hotel, carry luggage inside car and drop me directly infront of Xiangelila train station. This is the best treatment and they make me feel comfortable.
6/19
Response from Property: Thank you for your comment. I hope your trip to Shangri-La will bring you good memories. Life is like the sea and mountains. I hope you can go further and encounter brighter light!
Ilham.A
Garden Room (Double Bed)
Stayed in Jan 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Feb 21, 2025
Had a great experience staying here. The room is equipped with an oxygen machine and humidifier to help you acclimatize at the higher altitude. The host is also very accommodating.
Bonus point: There are 2 cute cats at the reception that will greet you
Response from Property: Thank you for your comment. I hope your trip to Shangri-La will bring you good memories. Life is like the sea and mountains. I hope you can go further and encounter brighter light!
Im from Alor Setar , Malaysia. For Malaysian, please stay here. Easier to find halal food nearby. Bed is so comfortable with heated floor. Bathroom is fantastic. I feel warm in the room even outside temperature is -3. They also provide oxygen corcentrator for free. Staff at receptionist counter very helpful especially young lady. She had arrange for me free transportation at early morning to Shangri-La Railway station because my train to Kunming at 7.20am. If i came again to Shangri-La, sure i will stay here again.
Response from Property: Thank you for your comment. I hope your trip to Shangri-La will bring you good memories. Life is like the sea and mountains. I hope you can go further and encounter brighter light!
Location is great, very close to the ancient city. Room is spacious and clean. We have good stay here
Response from Property: Thank you for your comment. I hope your trip to Shangri-La will bring you good memories. Life is like the sea and mountains. I hope you can go further and encounter brighter light!
Greta Pettazzoni
Cloud Residence Scenic View Bath Double Bed Room (Smart Home, Oxygen Generation, Water Heating, Sleep-comfort Latex Mattress, Humidifier, Smart Toilet)
Stayed in Nov 2024
Couple
14 review
10/10
Outstanding
Posted on Feb 18, 2025
The location is very strategic and close to the main attractions in town. The hotel is very clean, provided every day with free water and even a Smart toilet like in japan in our room! And the view from the room? Just stunning
Response from Property: Thank you for your comment. I hope your trip to Shangri-La will bring you good memories. Life is like the sea and mountains. I hope you can go further and encounter brighter light!
Guest User
Cloud Residence Scenic View Bath Double Bed Room (Smart Home, Oxygen Generation, Water Heating, Sleep-comfort Latex Mattress, Humidifier, Smart Toilet)
Stayed in Nov 2024
Couple
3 review
10/10
Outstanding
Posted on Jan 1, 2025
The boss is really helpful and friendly. We requested him to help with booking for 土司宴, and he got a very nice seat. The room is big and cozy! Love it
Response from Property: Thank you for your comment. I hope your trip to Shangri-La will bring you good memories. Life is like the sea and mountains. I hope you can go further and encounter brighter light!
Zhi Kai
Riqi Scenic View Bath Double Bed Room (Smart Home, Oxygen Generation, Water Heating, Sleep-comfort Latex Mattress, Humidifier, Smart Toilet)
Stayed in Apr 2025
Couple
8 review
10/10
Outstanding
Posted on May 31, 2025
Great location, located right inside Dukezong ancient city. Easily accessible by car. The room is big and comfortable. Would come again.
Response from Property: 感謝您的點評,希望香格里拉的旅途能給您帶來美好的回憶,人生海海山山而川,願您能去到更遠的地方,遇到更亮的光!
Guest User
Guestroom - With View (Double Bed) (Bathtub, Floor Heating)
Stayed in Apr 2025
Couple
3 review
10/10
Outstanding
Posted on May 9, 2025
The hotel is really nice, big size room with floor heated which really benefited for us. Cleanliness is exceptional, located near ancient town. Recommended!
Response from Property: 感謝您的點評,希望香格里拉的旅途能給您帶來美好的回憶,人生海海山山而川,願您能去到更遠的地方,遇到更亮的光!
Risia Foo
Cloud Residence Scenic View Bath Double Bed Room (Smart Home, Oxygen Generation, Water Heating, Sleep-comfort Latex Mattress, Humidifier, Smart Toilet)
Stayed in Feb 2025
Couple
8 review
10/10
Outstanding
Posted on Mar 23, 2025
Very convenient location, good service. Pick up n drop off included. Room very clean n spacious. Owner very polite n friendly. Our 5 nites stay was awesome. Recommended to stay here....
Response from Property: 感謝您的點評,希望香格里拉的旅途能給您帶來美好的回憶,人生海海山山而川,願您能去到更遠的地方,遇到更亮的光!
Fitrazainal
Cloud Residence Scenic View Bath Double Bed Room (Smart Home, Oxygen Generation, Water Heating, Sleep-comfort Latex Mattress, Humidifier, Smart Toilet)
Stayed in Aug 2024
Couple
5 review
9.5/10
Amazing
Posted on Sep 16, 2024
The room was spacious and the bed is comfy. They have heater, portable fan and oxygen tank. The location is ok and receptionist also very helpful. View from our window is facing building which is quite nice.
Response from Property: Thank you for your comment. I hope your trip to Shangri-La will bring you good memories. Life is like the sea and mountains. I hope you can go further and encounter brighter light!
SHI QI
Suite
Stayed in May 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Jun 6, 2025
Very good experience. Very near to attractive places.
Response from Property: 感謝您的點評,希望香格里拉的旅途能給您帶來美好的回憶,人生海海山山而川,願您能去到更遠的地方,遇到更亮的光!
The room was so good is same the picture in app and the host so helpful and my wrong to do with them, there not aggressive with us. But for cleaning just come to change bin and towel not cleaning and not change the bed sheet. Location is near everything and can call the cap easygoing next time we will coming back!
Response from Property: Thank you for your recognition of us. We hope that the journey to Shangri-La will bring you wonderful memories. Life is like the sea and mountains. I hope you can go further and encounter brighter light!
永远吉祥
Duplex Room
Stayed in Apr 2024
Family
18 review
9.0/10
Great
Posted on May 29, 2024
Near the ancient city.... just walk over.
Good restaurants nearby... we tried on 2 nights.... fantastic!
Got cats... so cute!
Nice balcony with great view of the city..
Response from Property: Thank you for your recognition of us. We hope that the journey to Shangri-La will bring you wonderful memories. Life is like the sea and mountains. I hope you can go further and encounter brighter light!
Tan Wei Ching
Duplex Room
Stayed in Sep 2024
Traveling with friends
29 review
10/10
Outstanding
Posted on Nov 20, 2024
We love this location so much. The owner provide free transport for us from train station to homestay.
Response from Property: 感謝您的點評,希望香格里拉的旅途能給您帶來美好的回憶,人生海海山山而川,願您能去到更遠的地方,遇到更亮的光!
chowchilla
Garden Room (Double Bed)
Stayed in Mar 2024
Solo traveler
4 review
10/10
Outstanding
Posted on Apr 7, 2024
As mentioned in my other review, I had a really comfortable stay here. No regrets about choosing this hotel.
Response from Property: Thank you for your recognition of us. I hope your journey to Shangri-La can bring you good memories. Life is full of seas and mountains. I hope you can go further and encounter brighter light!