Shangri-La Xianggeya Residence (Dukezong Ancient City Branch) Reviews

The owner was really good and picked me up from the train station. He was super friendly even though he didn’t speak much English. Was easy enough to communicate with him. There was a problem with the hot water and he fixed it right away. Very happy with my stay!

The owner is super nice and very fast in response. The service is extremely unexpected fantastic. He arranged a taxi to pick us up from the railway station with Van and the driver is also very nice and helpful. Van dropped us in front of nearby north gate old town and the owner came with a tiny car to pick our luggage immediately and dropped the luggage right in front of the room. Even though, The owner doesn’t understand English but we can communicate through WeChat. We rented 2 rooms and The room is warm and has the floor heater. However, my room water pump seems weird and it keeps on changing between hot and cold water; but my parent room works okay. The location is few minutes walk from the north gate, 2min away from the square where ppl are gathering to dance in the evening. There are food court with many various foods just few steps away, and the dafo temple is just less than 10min walk (not counting the stair that you need to climb up). Overall, i would still recommend to stay here. Perfect location and perfect host! That’s all you need.

This accommodation has a great location, near the north gate of the old town with a Luckin Coffee shop. It's a 300-meter walk from the hotel to the pick-up point for transportation to various destinations. All staff members provide excellent service, exceeding expectations, and are available at all times. There is a luggage service for both check-in and check-out. The accommodation is comfortable, and the rooms have heated floors. In front of the hotel, there is a delicious shabu restaurant. To the right of the hotel, there is a food court with a variety of food options. There is a well-known coffee shop with good coffee near the hotel. The hotel is less than 100 meters from the area where traditional dancing, often seen on social media, takes place. The hotel is also close to Guishan Temple, just a few hundred meters away.

All the facility was really nice. It is hard to control the temperature of shower head. So it was difficult to do shower.

Clean and spacious room. Value for money stay. The owner and staff were very friendly.

We stayed 4 nights here. The hotel is in the old town, we took meaning no cars are allowed. Luckily it was just a short distance from the South Gate. The host was pleasant and helpful. Overall the room was clean. The bathroom can be better with some cleaning up but was ok. My only complain is the place where the washing machine is and drying clothes area. You have to climb up steep stairs which was quite difficult for me.

Couldn't be happier to give this hotel 5 stars. Extremely friendly, helpful, comfortable and generous. Nothing was ever too much trouble and we had a very warm friendly smile and welcome every time we came in the door. 老板是本地人，热情友善，车接车送（三轮车）：-），把我们照顾得很好；酒店地点很好，基本处于古城繁华区的中心，而且很安静，一切都很好，下次再来还会选择这里。

Location was very good. Close to edge of the old town. Room was clean and warm. All good.

The homestay owner fetched me at the ancient city entrance as cab can’t drives in, and also brought me out too when I checked out. The tiles in ancient city are super hard to walk on, not to mention with the luggage. The room is slightly old, but equipped with basic amenities. The only thing that I was very satisfied is the water heater which heats up very slow, I showered with cold water most of the time coz it took too long time. Services are good in general. Owner gave me a souvenir when checked out.

A great stat in a beautiful and spacious room with 2 queen beds. There is heater in shower room which is good as the room is quite cold even without aircond and fan. The host is friendly and helped us to take the big luggages from the main toad after contacted him via wechat. The location is superb, very near to the old town.

Traveled with elderly parent and the 3 of us were staying in the boutique family room tatami style. We were glad that the owner has assigned ground floor room so we do not need to climb any stairs. Room was spacious , cozy and comfortable with centrally controlled heater. Has hair dryer, clean rooms and most importantly comfy beds. There is a make shift curtain acting as a door to the bathroom with good ventilation fan. Place was quiet and not noisy even though we were very near the dance square in ancient town. We were welcomed with ginger tea and friendly host Danny has provided travel options and suggestion on what to do and where to go around Shangri la. We made friends with other stayers from Korea and Ganna as we bonded over drinks and snacks. They also ferried our luggage to the north gate after our checkout. Will definitely return to stay in here again when we return to Shangri la.

service is really good by the owner. nice location and also free picked up arranged by the hotel from the train station.

Superb location. Room amenities are complete & comfortable. Friendly & caring owner who's very helpful! Highly recommended.

Had a very comfortable 2-night stay here! Great location just a 2min walk from the North Gate of Dukezong, no problems finding the place with map apps. It's also just a short walk to Guishan Park and the dance square, which was lively and fun to watch. The weather can get chilly at night, but the room was so cozy and warm, with heated wooden floors. The shower has a digital display that tells you the temperature of the water, which was useful. The owners are very welcoming and hospitable, and the ginger tea was so warming and delicious. Would definitely stay again~