Crystal Orange Hotel (Shanghai Hongqiao Hub Railway Station) Reviews
Crystal Orange Hotel (Shanghai Hongqiao Hub Railway Station)
No.568 Shenchang Road, Minhang District, Shanghai, ChinaSee Hotel Details
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1 night
Guest Reviews
9.7/10
Excellent
667 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.7
Amenities9.7
Service9.7
Cleanliness9.7
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All reviews(667)
Positive reviews(653)
Reviews with photos/video(111)
Easy to get around(82)
Classy environment(68)
Friendly front desk staff(60)
Close to train station(51)
Quiet & comfortable(45)
Delicious breakfast(34)
Perfect for business trips(23)
Nice bathtub(15)
Negative reviews(14)
Guest User
Panoramic Deluxe Queen Room
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 27, 2025
Definitely I will be visit again. All the staff are so helpful and the hotel environment is clean & new
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。
Rob_LDN
Panoramic Deluxe Queen Room
Stayed in May 2025
Solo traveler
4 review
9.0/10
Great
Posted on Jun 17, 2025
Very clean, modern hotel with spacious rooms and lots of amenities, when checking in it was a bit disappointing that we had to use a translator app but we managed to make it through ok!
The location of the hotel is about 10 mins walk from two large malls with many good restaurants and stores, which is very convenient, though the station is about 15 mins walk or 15 mins Didi (due to the road restrictions).
Response from Property: 尊敬的賓客:您好!一次偶然的機會,我們遇見了您,一次偶然的機會,您選擇了我們,生命中有太多的選擇,您的每一次選擇都是一種緣分,感謝緣分讓我們與您相識,您的貼心,您的關懷,定會收穫一生的温暖。期待與您再次相逢!
Guest User
Queen Room
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Aug 1, 2025
The hotel lobby is very spacious and the rooms are clean. The gym is available at any time. The breakfast is very delicious. The front desk service is particularly warm and friendly. The cleaning lady greets us when we meet. There is also a Starbucks in the hotel, which is very unique. I will stay here again next time 🎉🎉[强][强]
Original TextTranslated by Google
6/9
Response from Property: Dear guest, hello! Sometimes happiness is just a feeling. If you feel it with your heart, it will always be with you. Many memories are made with happiness, and no matter how long time passes, the state of mind remains unchanged. Enjoy life and share joy. Thank you for your love for us. Because of you, we are happy!
Guest User
Panoramic Deluxe Queen Room
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 5, 2025
The front desk was very welcoming and the service was thoughtful. The room was clean and tidy! I will come again
Original TextTranslated by Google
6/9
Response from Property: Dear guests: Thank you very much for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly.
Liuchaojunnvshi
Panoramic Deluxe Queen Room
Stayed in Mar 2025
Business traveler
43 review
10/10
Outstanding
Posted on Apr 10, 2025
Facilities: Complete
Sanitation: Clean
Environment: The rooms are all sunken
Service: Good. The overall hotel is quite in line with the tone of Orange, that is, the hotel is sunken, on the first and second floors below ground.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Guest User
Executive Double Room
Stayed in Jul 2025
Business traveler
2 review
10/10
Outstanding
Posted on Aug 14, 2025
The service is particularly satisfactory. The service of Oda at the front desk is particularly satisfactory and enthusiastic.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Anonymous User
Panoramic Deluxe Queen Room
Stayed in Jul 2025
Business traveler
4 review
10/10
Outstanding
Posted on Aug 14, 2025
It was pretty good, beyond my expectations, so comfortable that I almost slept on the train, haha.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is the driving force for our progress. Thousands of words can be summed up in one sentence: thank you for your support of the hotel.
Guest User
Panoramic Deluxe Queen Room
Stayed in Dec 2024
Family
1 review
10/10
Outstanding
Posted on Feb 3, 2025
The room is very clean and cozy. It is very quiet to sleep at night in the park. The room has a wide view. The breakfast is good. The hotel front desk service is very good, warm and thoughtful. There is free parking. Bottled hot water is provided at the front desk. It is very close to Hongqiao Railway Station. Highly recommended
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Crystal Orange Hotel Shanghai Hongqiao Hub Railway Station and sharing your experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our driving force for continuous progress. Crystal journey, Crystal company, look forward to meeting you again!
Nishiyigeyangqigui
Panoramic Deluxe Queen Room
Stayed in Dec 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Feb 2, 2025
The room is very clean. The service of the lady at the front desk is very good. She gave small gifts when she took the children out. The town is good, recommended!!!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Crystal Orange Hotel Shanghai Hongqiao Hub Railway Station and sharing your stay experience with us despite your busy schedule. We are very happy to know from your message that you have left such a good impression. We hope that you can continue to pay attention to Crystal Orange Hotel in the future and tell us more about your feelings and experiences during your stay. We warmly look forward to your visit again.
Guest User
Panoramic Deluxe Queen Room
Stayed in Dec 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 27, 2025
The hotel front desk lady is very enthusiastic ❤️🔥, the room is also very clean and smart, voice control Xiaodu, and there is a smart toilet🚽!! It is also very convenient to travel, and it is within walking distance of the train station, which is great👍🏻👍🏻👍🏻
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your sincere praise. Your encouragement is the driving force for our progress, but we will never stop there. Crystal journey, crystal company, look forward to meeting you again!
zzzzy010
Panoramic Deluxe Queen Room
Stayed in Dec 2024
Couple
17 review
9.5/10
Amazing
Posted on Jan 20, 2025
The room is clean and hygienic. It is very close to the high-speed rail station. The room is also spacious and comfortable. This trip was very comfortable. Hahahaha. The only downside is that we northerners do not have heating, so it is a bit cold. The air conditioner does not have hot air. But the overall experience is good. The best thing is that there is Starbucks in the hotel. I love it so much💕
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving us your comments. We regret that we did not bring you a perfect stay experience. If you have any questions or suggestions during your next stay, please feel free to contact us. We look forward to seeing you again!
chumengjie
Executive Double Room
Stayed in Nov 2024
Family
7 review
10/10
Outstanding
Posted on Dec 15, 2024
The location is very convenient. It takes 15 minutes to walk from the high-speed rail station. The environment is very good. The hygiene is also good. The service is also in place. The staff are very enthusiastic and the facilities are complete. The heated toilet and large bathtub are very popular with children. The breakfast is not as rich as other Orange Crystal restaurants. Everything else is good
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at our hotel and giving us your comments. We are glad to see your recognition of our work. With your trust, we will keep making progress and be ready to provide high-quality services to every guest at any time. We look forward to your visit again!
Guest User
Panoramic Deluxe Queen Room
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 28, 2025
Very satisfied
The room is also very big, the hygiene is pretty good, and the front desk lady is also quite enthusiastic
It's quite satisfactory, very close to Hongqiao High-speed Railway Station
Breakfast was also good
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Guest User
Panoramic Deluxe Queen Room
Stayed in Oct 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Nov 17, 2024
A very, very good stay. The guest room environment is excellent, the supporting facilities are complete, the hotel also has supporting facilities such as a gym and dry cleaning, the surrounding environment is very elegant, and it is located in the center of the Hongqiao business district, which is very convenient for travel. Love it.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Crystal Orange Hotel Shanghai Hongqiao Hub Railway Station and sharing your experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our driving force for continuous progress. Crystal journey, Crystal company, look forward to meeting you again!
Xiaohuihuidaierji
Panoramic Deluxe Queen Room
Stayed in Apr 2025
Couple
6 review
9.5/10
Amazing
Posted on May 27, 2025
The room facilities are very good, the transportation is convenient, but there are birds chirping in the morning, which makes me wake up early in the morning
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and for giving us the opportunity to serve you. Your support and suggestions in your comments are our precious treasure. We will continue to work hard to improve our services and hope to see you again at Crystal Orange Hotel Shanghai Hongqiao Hub Railway Station. I wish you a happy mood and a happy family!