GreenTree Inn Express (Shanghai Disneyland Luoshan Road Metro Station) Reviews

Response from Property: 十分感謝客官給予我們這麼高的評價，信兒們真是榮幸之至呢！我們希望能通過細緻入微的服務和温馨舒適的環境讓每位客人都能感受到信兒們的心意。您的滿意是對我們最大的鼓勵呢！信兒們在此恭候您的再次光臨呦（*^__^*）

Response from Property: 尊敬的賓客：您好！流溪緩緩，時光柔軟，感謝親的支持，我們會延續一如既往的好品質和更加完善的服務，來謝謝您們的支持與厚愛，期待您的再次光臨，祝您開心的度過每一天！

Response from Property: 親愛滴客官您好，非常感謝您對酒店的支持，沒有得到您全 5 分好評，我們心裏還是有點點的失落，可能是酒店還有做的不到位的地方，希望客官您下次的到來能給我們指出我們的不足，我們會努力做到更好，我們用心服務讓到店的每位客官都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來！

Response from Property: 尊敬的顧客朋友，您好，賓客滿意度一直是小家的最高的追求，非常抱歉在入住期間未能給您提供一個舒適滿意的入住環境，但您的反饋和意見是我們最寶貴的財富，我們會努力提升自己，彌補不足，期待您的再次光臨，感受我們的變化。

Response from Property: 親愛滴客官您好，非常感謝您對酒店的支持，沒有得到您全 5 分好評，我們心裏還是有點點的失落，可能是酒店還有做的不到位的地方，希望客官您下次的到來能給我們指出我們的不足，我們會努力做到更好，我們用心服務讓到店的每位客官都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來！

Response from Property: 親愛滴客官您好，非常感謝您對酒店的支持，沒有得到您全 5 分好評，我們心裏還是有點點的失落，可能是酒店還有做的不到位的地方，希望客官您下次的到來能給我們指出我們的不足，我們會努力做到更好，我們用心服務讓到店的每位客官都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來！

Response from Property: Dear guest, we are very sorry to bring you such a bad stay experience. Regarding the issues you reported, we have launched a thorough investigation and rectification: the facilities were not repaired, and we have added a repair response mechanism to ensure timely processing; the front desk was often absent, and the staff scheduling management has been strengthened to ensure that you are always at your service; the takeaway delivery was not timely, and the delivery process has been clarified with the relevant personnel. Regarding the WiFi freeze and disconnection problem, we have also contacted the network provider for comprehensive overhaul and optimization. We will definitely work hard to improve, and we look forward to you feeling the obvious changes when you stay again, and we also welcome your continued supervision and suggestions.

Response from Property: Thank you very much for giving us such a high evaluation. We are really honored! We hope that through meticulous service and a warm and comfortable environment, every guest can feel our sincerity. Your satisfaction is our greatest encouragement! We are here to look forward to seeing you again (*^__^*)

Response from Property: Dear guest, hello, this problem is our fault. When the front desk is busy, we may be anxious and hasty to answer questions. We are very sorry. We pay close attention to your feedback. We will strengthen the training of our employees to improve our service quality. Thank you for your patience and understanding. We will correct the problem as soon as possible and will definitely give you a good stay experience next time. I wish you a happy life and welcome to stay next time.

Response from Property: Dear customer, thank you for your stay! We are sorry to bring you a bad check-in experience. Regarding the hygiene issues you mentioned, we have learned that we will urge the cleaning lady to increase the cleaning of the guest rooms and carefully clean every corner of the guest rooms to create a A clean and tidy check-in environment is our responsibility. Please forgive me for the unpleasantness this has caused you. We will try our best to do better and better, and we only hope to show you a better version of ourselves next time. Wish you a happy life!

Response from Property: 尊敬的賓客您好：非常抱歉此次入住給您帶來了不好的入住體驗，我們非常重視您的入住感受，針對於您提出的問題，我們以積極整改並提升員工服務意識，避免此類時間再次發生，我們也會在您離開的時間裏繼續努力，真摯的邀請您再次到來，也希望您能給我們改進的機會，謝謝！

Response from Property: Dear guests, thank you for your encouragement and affirmation! What we pursue is to move customers. When customers have difficulties and need help, the opportunity to move customers comes. "Green"'s service has remained unchanged for N years. Because of your recognition and encouragement, we will pass it on to all employees. This is the greatest reward for us, and we will work harder! Looking forward to seeing you again!

Response from Property: Dear customer, thank you for your stay! We are sorry for the bad stay experience you had. We have learned about the hygiene issues you mentioned. We will urge the cleaning lady to increase the cleaning efforts of the guest rooms and carefully clean every corner of the guest rooms to create a clean and comfortable environment. A clean and tidy living environment is our responsibility. We apologize for the inconvenience caused to you. We will try our best to do better and only hope to show you a better self next time. I wish you a happy life!

Response from Property: Dear guests: Hello! The stream flows slowly and the time is soft. Thank you for your support. We will continue the good quality and more perfect services as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy life every day!