Shanghai Pudong International Airport BOAI HOTEL Reviews

Response from Property: [Free shuttle bus to Pudong Airport and Disney + free parking] Dear family, thank you for your support and choice. It is a pity that I could not give you a satisfactory stay experience this time! The hotel has been open for a long time, and the hardware facilities are indeed inferior to those of newly opened hotels in recent years, but we are committed to serving every family member well. Family members with light sleep can pick up the noise-proofing earplugs we prepared at the front desk. There is someone on duty at the front desk 24 hours a day, and you can contact the front desk for any questions. Our hotel is about 15 minutes away from Pudong Airport by car. It provides warm and considerate services to guests traveling to and from Pudong Airport. Compared with similar hotels, the cost performance is very high. We deeply apologize for the unhappiness brought to you this time. If there is a chance, we hope to apologize to you in person. Xiaobo's growth is inseparable from the encouragement and support of every guest! I hope to have the opportunity to visit again, and then I will definitely give you a perfect and thoughtful experience! I wish your family good health and all the best!

Response from Property: [Free shuttle bus from Pudong Airport and Disneyland + free parking] Dear guests, thank you for choosing Boai International Hotel and sharing your stay experience with us. First of all, I am really sorry that this stay did not bring you a perfect stay. Feelings, we are really, really sorry. Regarding the window issue you mentioned, the guest room aunt opens the window for ventilation after guests check out to ensure fresh air in the room and allow subsequent guests to have a more comfortable living environment. However, I did not expect to cause inconvenience to you. This is Our mistakes. In the future, we will pay more attention to the time and method of ventilation to avoid similar situations from happening again. Secondly, there is the problem of slow start-up of the air conditioner. Since our hotel uses a central air-conditioning system, there may be some delay in reaching the set temperature. This does bring you a bad experience. We have arranged for professionals to inspect the air-conditioning system. Perform a comprehensive inspection and commissioning to speed up startup and ensure the room reaches a comfortable temperature quickly. At the same time, the front desk is staffed 24 hours a day. If you have any questions, you can contact the front desk. Our hotel is about a 15-minute one-way drive from Pudong Airport. We provide warm and considerate services to guests traveling to and from Pudong Airport. Compared with hotels of the same type, the hotel is very cost-effective. We sincerely apologize for the unpleasantness this has caused you. If given the opportunity, we hope to apologize to you in person. The growth of Xiaobo cannot be separated from the encouragement and support of every customer! I hope to have the opportunity to visit again, and I will definitely give you a perfect and thoughtful experience! I wish my family good health and all the best~

Response from Property: [Free shuttle bus to Pudong Airport and Disney + free parking] Dear guest: Hello! Thank you very much for choosing our hotel and sharing your detailed stay experience. We are deeply sorry that you were not satisfied with your stay. We understand that the hotel has been open for a long time, and there is indeed a certain gap in hardware facilities compared to newly opened hotels in recent years. We have always kept this in mind and are constantly looking for opportunities for improvement. However, we always regard serving every guest as a top priority and are committed to providing intimate care for every "family" who comes to the hotel. Regarding the room problems you mentioned, such as hair and stains on the bed, this is a serious mistake in our room cleaning work. We have reorganized and strictly standardized the room cleaning process, strengthened the training and supervision of cleaning staff, and ensured that every corner of the room can be cleaned in place to provide guests with a clean and tidy living environment. For TV failures, the engineering department has conducted a comprehensive investigation and maintenance of all electrical equipment in the hotel to ensure the normal operation of the equipment. If you encounter any facility problems during your stay, please contact the front desk at any time and we will deal with it as soon as possible. Because our front desk is manned 24 hours a day, ready to solve your problems at any time. We have taken corresponding measures to deal with the unprofessional receptionist. We will focus on improving their service level and strive to provide you with better service. We sincerely apologize for the great trouble this time. If you are willing to give us another chance, you will definitely feel the perfect and thoughtful service next time you stay. Xiaobo's growth is inseparable from the encouragement and support of every guest. We sincerely hope that you can come again, and we will definitely give you a completely different quality experience! I wish you and your family good health and all the best!

Response from Property: Dear family, hello, the hotel has been open for a long time, and the hardware facilities are indeed inferior to those of newly opened hotels in recent years, but we are committed to serving every family member well. Family members with light sleep can pick up the noise-proofing earplugs we prepared at the front desk. The front desk is staffed 24 hours a day, and you can contact the front desk for any questions. The hotel is close to Shanghai Disneyland and Florentia Town, only a 15-minute drive from Shanghai Pudong Airport and a 5-minute drive from Far East Avenue Station on Metro Line 2. It has a superior geographical location and is away from the hustle and bustle of the city. The hotel provides free Pudong Airport pick-up and drop-off service. Compared with similar hotels, the hotel is very cost-effective. We deeply apologize for the inconvenience caused to you this time, and if there is a chance, we hope to apologize to you in person. Xiaobo's growth is inseparable from the encouragement and support of every guest! I hope to have the opportunity to visit again, and then I will definitely give you a perfect and thoughtful experience! I wish your family good health and all the best~

Response from Property: Dear guest, thank you for staying at Boai International Hotel and sharing your stay experience with us. We are very sorry that this stay did not bring you a satisfactory stay experience. Thank you for letting us know the actual situation in time during your stay. After receiving your feedback on the same day, the hotel staff immediately changed your room and checked the air conditioner and found no problem. Regarding the room problem, the hotel has immediately held an emergency meeting for the guest room, trained the room making process and standards, and strengthened the room inspection standards. The room facilities and equipment have been arranged for engineering inspection and timely replacement and maintenance. I hope you will come to review our efforts next time you come to Xiaobo. I hope that we will work harder and persist to get your support and love. I look forward to your visit again and give us the opportunity to serve you again!

Response from Property: Thank you dear dear master for your affirmation and recognition of Xiaobo. First of all, thank you for your strong support and recommendation. Secondly, your satisfaction is our greatest gain. I am very happy that Xiaobo can add beauty to your trip. Every time I get the affirmation of my family, I am very moved. Thank you. When you come to Bo Ai, you are our family. It is our honor to bring you such a good feeling. Finally, Xiaobo looks forward to meeting you again~

Response from Property: Thank you dear dear master for your affirmation and recognition of Xiaobo. First of all, thank you for your strong support and recommendation. Secondly, your satisfaction is our greatest gain. I am very happy that Xiaobo can add beauty to your trip. Every time I get the affirmation of my family, I am very moved. Thank you. When you come to Bo Ai, you are our family. It is our honor to bring you such a good feeling. Finally, Xiaobo looks forward to meeting you again~

Response from Property: Thank you for staying at Shanghai Boai International Hotel and giving us your comments. Your satisfaction is the best encouragement and affirmation for our work, and will motivate us to continuously improve the quality of our services and strive to achieve and exceed our guests' expectations. We sincerely look forward to seeing you again~

Response from Property: [Free shuttle bus to Pudong Airport and Disneyland + free parking] Dear distinguished guests, your recognition is Xiaobo’s biggest motivation, and I am deeply honored! Customer satisfaction is the service tenet we have always pursued. Our hotel is close to Shanghai Disneyland and Florence Town. It is only a 15-minute drive from Shanghai Pudong Airport and a 5-minute drive from Yuandong Avenue Station of Subway Line 2. It has a strategic location and is far away from the hustle and bustle of the city. The hotel provides free pick-up and drop-off service. Your satisfaction is our greatest motivation! Looking forward to your visit again! Wish you a happy life!

Response from Property: 【浦東機場和迪斯尼免費接送班車+停車免費】尊敬的貴賓您好！ 此次沒能給你一個滿意的入住體驗，請允許我們向你表達最誠摯的歉意，非常感謝您的反饋，針對您提到房間地毯有污漬、不夠乾淨的問題，我們即刻全面審查並整改了客房清潔流程。已對客房團隊開展專項培訓，着重強調清潔標準與細節把控，尤其是地毯清潔的深度及質量檢查環節。從現在起，每間客房在客人入住前，都將歷經更嚴格的多層級檢查，確保為您呈上一塵不染的居住環境。儘管目前酒店暫時無法提供流利的英語服務，但我們會鼓勵員工學習基礎英語接待用語，逐步提升溝通能力。再次感謝您的反饋，期待您能再給我們一次機會。酒店鄰近上海迪士尼樂園，佛羅倫薩小鎮，距離上海浦東機場僅需15分鐘的車程，距離2號地鐵線遠東大道站僅5分鐘車程 ，地理優越，遠離城市喧囂。 酒店提供免費接送服務。 您的滿意是我們最大的動力！ 再次感謝您的寶貴反饋，祝您生活愉快！

Response from Property: [Free shuttle bus to Pudong Airport and Disneyland + free parking] Hello, distinguished guests! We are unable to give you a satisfactory check-in experience this time. Please allow us to express our sincerest apologies to you. Thank you very much for your feedback. We pay special attention to the issues you raised. We will strengthen improvements and improve service levels. The hotel is close to Shanghai. Disneyland, Florence Town, is only a 15-minute drive from Shanghai Pudong Airport and a 5-minute drive from Yuandong Avenue Station of Metro Line 2. It has a strategic location and is far away from the hustle and bustle of the city. The hotel provides free pick-up and drop-off service. Your satisfaction is our greatest motivation! Thank you again for your valuable feedback and wish you a happy life!

Response from Property: 【浦東機場和迪斯尼免費接送班車+停車免費】尊敬的貴賓您好！ 此次沒能給你一個滿意的入住體驗，請允許我們向你表達最誠摯的歉意，非常感謝您的反饋，針對您提出的問題我們格外重視，我們會加強改善，提高服務水平，酒店鄰近上海迪士尼樂園，佛羅倫薩小鎮，距離上海浦東機場僅需15分鐘的車程，距離2號地鐵線遠東大道站僅5分鐘車程 ，地理優越，遠離城市喧囂。 酒店提供免費接送服務。 您的滿意是我們最大的動力！ 再次感謝您的寶貴反饋，祝您生活愉快！

Response from Property: Dear distinguished guest, your recognition is the greatest motivation for Xiaobo, and we are deeply honored! Customer satisfaction is the service tenet we have always pursued. Our hotel is close to Shanghai Disneyland and Florentia Village, only a 15-minute drive from Shanghai Pudong Airport and a 5-minute drive from Far East Avenue Station on Metro Line 2. It has a superior geographical location, away from the hustle and bustle of the city. The hotel provides free pick-up and drop-off service. Your satisfaction is our greatest motivation! We look forward to seeing you again! I wish you a happy life!

Response from Property: Thank you dear little master for your affirmation and recognition of Xiaobo. First of all, thank you for your strong support and recommendation. Secondly, your satisfaction is our biggest gain. I am very happy that Xiaobo can add beauty to your trip. I am always recognized by my family. I am extremely touched, thank you. Coming to Bo'ai is our family. It is our honor to be able to bring you such a good feeling. Finally, Xiao Bo looks forward to meeting you again~