Four Points by Sheraton Shanghai Daning

Four Points by Sheraton Shanghai Daning Reviews

Four Points by Sheraton Shanghai Daning

No.1928 Gonghexin Road, Jing'an District, Shanghai, 200072, ChinaSee Hotel Details
Four Points by Sheraton Shanghai Daning
Four Points by Sheraton Shanghai DaningFour Points by Sheraton Shanghai DaningFour Points by Sheraton Shanghai Daning
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

9.1/10
Good
3223 review
Verified reviews
Location9.2
Amenities9.0
Service9.0
Cleanliness9.2
Filter by:
Sort by:
All reviews(3223)
Positive reviews(3090)
Reviews with photos/video(306)
Easy to get around(234)
Convenient for shopping(179)
Friendly front desk staff(91)
Close to metro(71)
Many dining options(51)
Clean pool(45)
Great swimming pool(45)
Has facilities for children(11)
Negative reviews(133)
Guest User
SuperiorDeluxeDouble Room
Stayed in Jul 2025
Family
15 review
7.5/10
Posted on Sep 4, 2025
It's a dated hotel. The common areas were unremarkable, and both room facilities and service were just average. For 847 RMB a night on a Saturday, I'd expect more, as it's not a cheap hotel. Cleanliness, however, was acceptable. This was the first time I've encountered a minibar where everything was chargeable, and the prices weren't cheap either. There were also snacks with no prices listed, so I didn't dare touch them. Maybe I'm just out of touch, but most other hotels like Intercontinental, Indigo, and Shangri-La don't charge for minibar items. Toothbrushes and combs were not provided; you either had to ask for them or bring your own. The front desk didn't inform me of this, and if they weren't delivered promptly, I had to call again to request them. Check-in was at 2 PM, but when I arrived, no rooms were ready. I completed the check-in process and left my number, told I would be called once the room was ready after a priority cleaning. By 3:30 PM, I still hadn't received a call. I went back, waited a bit, then inquired, and only then was told the room was ready. I finally checked in past 3:40 PM. A short while later, a plate of fruit (one banana, one peach, one pear) was delivered quite unceremoniously; the person just put it down and left. I wasn't sure if it was an apology gesture or simply a welcome fruit. Is this really how five-star hotels operate in a major city like Shanghai? 😂 The room was spacious, and the bedding was comfortable, allowing for a good night's sleep. However, the curtains weren't very good at blocking out light. Being on a high floor, the room was quiet, but the view was just average.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!首先感謝您選擇上海大寧福朋喜來登酒店,非常抱歉沒有給您帶來一段良好的體驗,對於您反饋問題,我們會及時反應至相關部門,加強培訓員工服務理念以提升賓客的體驗感,我們真誠的期待在不久的將來,再次歡迎您的到來,並見證我們的進步! ——上海大寧福朋喜來登酒店
Guest User
SuperiorDeluxeTwin Room
Stayed in Jul 2025
Traveling with friends
2 review
6.0/10
Posted on Aug 31, 2025
“High-end Luxury Twin Room”? More like: Old, Rundown, and Huge! This dated hotel is a terrible choice for friends traveling together, and I definitely won't be staying here again. The room had no layout whatsoever; its only redeeming quality was the convenient location. They claim to be cutting back on single-use items, but all other disposables were in the room, *except* for toothbrushes, which the front desk handed out during check-in. Super weird. This hotel is far too old; absolutely steer clear! It should just be rented out to the KTV patrons upstairs – when they're drunk, what difference does it make where they stay? 😂😂😂
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好,感謝您下榻上海大寧福朋喜來登酒店,並真誠感謝您利用寶貴的時間,告知我們您的入住體驗。我們對於沒能帶給您一段完美的入住體驗感到非常抱歉。對於您提出的相關問題,我們一直致力於不斷完善和更新。希望此次不會影響您對我們的喜愛與信心,我們真誠的期待在不久的將來,再次歡迎您的到來,並見證我們的進步!——上海大寧福朋喜來登酒店
SunnyAmy
SuperiorDeluxeTwin Room
Stayed in Jul 2025
Family
42 review
8.0/10
Very Good
Posted on Aug 12, 2025
The location is fantastic! It's right in the heart of Daning, making dining, shopping, and subway access incredibly convenient, all just downstairs. The room was quite clean, and the bed was comfortable. It had all the essentials, so it was perfectly fine for a good night's sleep. The front desk staff were reasonably efficient. However, the hotel's decor looks a bit dated, and the furnishings aren't particularly new. Breakfast was nothing special. Overall, it's a chain hotel with a great location and decent cleanliness. We booked a twin room, and an extra bed and an additional breakfast were added. The room had decent space.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!很感謝您對我們酒店的評價。我們一直秉承“真誠、簡約、舒適”的服務理念,堅持為客人提供温馨、細緻的服務。期待您的再次光臨,祝您生活愉快! ——上海大寧福朋喜來登酒店
Guest User
ComfortableTwin Room
Stayed in Jun 2025
Traveling with friends
13 review
9.7/10
Amazing
Posted on Jul 31, 2025
The room was very spacious, featuring two comfortable beds and plenty of room. The view from the 18th floor was excellent and very expansive. The front desk staff were exceptionally friendly; hotel personnel greeted us warmly upon arrival, and the bell staff promptly assisted with luggage storage. The hotel lobby was grand and impressive. Surprisingly, floors four and five house a lively food street, a cinema, and a children's play area. The location is superb: right outside, there's a bustling shopping street, an RT-Mart supermarket is next door, and Jiuguang Department Store is just a minute's walk across the road. Shanghai Railway Station is only two subway stops away, and Tongji University Tenth People's Hospital is a mere four-minute walk. The nearest subway station is also just a six-minute walk. Overall, it was a fantastic stay. I hope the hotel continues its excellent service, though I would suggest that the room carpets could use a thorough cleaning.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your review of our hotel. We have always adhered to the service philosophy of "Integrity, Simplicity, and Comfort" and are committed to providing guests with warm and attentive service. Regarding the carpet issue you mentioned, we will promptly report it to the relevant department for improvement and strengthen staff training on service concepts to enhance the guest experience. We look forward to seeing you again and wish you a happy stay! - Four Points by Sheraton Shanghai, Daning
Anonymous User
ComfortableTwin Room
Stayed in Jun 2025
Solo traveler
1 review
6.5/10
Posted on Sep 6, 2025
The room is big, clean and quiet. However the hotel is kind of conventional, no surprises. The location is okay if you merely go to nearby place, it takes time in travel to the central area.
Response from Property: Dear guest,Thank you for staying at the Four Points by Sheraton Shanghai Daining. We sincerely appreciate your taking the time to share your stay experience with us. Your feedback enables us to understand the true feelings of our guests, which will help us continuously improve the quality of our service. We have always adhered to the service philosophy of "honesty, simplicity and comfort", providing guests with warm and meticulous services. Looking forward to your next visit. Wish you a happy life! -- Four Points by Sheraton Shanghai Daining
Tan Kok Quan
DeluxeDouble Room
Stayed in Feb 2025
Couple
43 review
8.0/10
Very Good
Posted on Mar 27, 2025
All snacks and drinks inside fridge are not free of charge, since the rate so expensive should provide free
Response from Property: Dear guest, thank you for your comments about our hotel. Regarding the charge for snacks and drinks in the refrigerator, we understand your point of view. The pricing of the hotel is a comprehensive consideration of many factors to provide guests with a more comprehensive service experience. We will carefully consider your suggestions and strive to provide you with a more intimate and comfortable stay in the follow-up service. We hope that you will find our attention on your next stay. Thanks again for your support!-- Four Points by Sheraton Shanghai ,Daning
H.Chan
ComfortableDouble Room
Stayed in Jul 2025
Business traveler
50 review
9.5/10
Amazing
Posted on Aug 9, 2025
I come for business trip this time Room is spacious I like their steam and sauna room, it’s a well equipped hotel with valuable room rate Will stay there again next time
Response from Property: Dear Guest, thank you for taking the time to evaluate our hotel. We are also very happy to serve you. We look forward to your visit again and wish you a happy life!--Four Points by Sheraton Shanghai Daning
Guest User
ComfortableTwin Room
Stayed in Jul 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Sep 6, 2025
We had a wonderful time at this hotel. The room was very clean and comfortable, the staff was incredibly friendly and helpful, and the breakfast was delicious. The location was perfect for exploring the city. We would definitely stay here again and highly recommend it to everyone!
Response from Property: Dear Guest, thank you for taking the time to evaluate our hotel. We are also very happy to serve you. We look forward to your visit again and wish you a happy life!--Four Points by Sheraton Shanghai Daning
Nour
ComfortableTwin Room
Stayed in May 2025
Family
5 review
10/10
Outstanding
Posted on Jun 28, 2025
We stayed at this hotel for 4 nights. First the location can't be any better being close to the metro station like 3 minutes walk in addition to being in the center on two ground open malls that has everything you need ..simply a wonderful location. We were upgraded upon checking in and the room couldn't be any better, big and ultra clean with all needed amenities. Can't comment on their breakfast as we opted to try options from the outside surroundings Highly recommend this hotel
Response from Property: Dear Guest, Thank you for taking the time to evaluate our hotel. We are delighted to have the opportunity to serve you and sincerely look forward to welcoming you back in the near future. Wishing you a happy life !--Four Points by Sheraton Shanghai Daning
Guest User
ComfortableTwin Room
Stayed in May 2025
Solo traveler
1 review
9.0/10
Great
Posted on Sep 13, 2025
Convenient location. Wendy, the hotel cleaner, was friendly and attentive.
Response from Property: Dear Guest, thank you for taking the time to evaluate our hotel. We are also very happy to serve you. We look forward to your visit again and wish you a happy life!--Four Points by Sheraton Shanghai Daning
LY
DeluxeTwin Room
Stayed in Feb 2025
Family
4 review
10/10
Outstanding
Posted on Apr 19, 2025
The room is huge, and we have a wonderful stay in the hotel. If you face difficulties with adjusting the temperature in your room, please do approach the reception for assistance. The hotel customer services officers will gladly help you.
Response from Property: Dear guest!,thank you for choosing our hotel and taking the time to share your stay experience. It is a great honor to receive your recognition of the hotel. Your satisfaction and support are the boundless driving force for our progress. We sincerely look forward to your next stay! -- Four Points by Sheraton Shanghai, Daining
Guest User
ComfortableTwin Room
Stayed in Feb 2025
Business traveler
10 review
10/10
Outstanding
Posted on Mar 12, 2025
Wifi is stable (Wifi 6, 20Mbps), can connect to overseas VP, 2HDMI in TV. Breakfast is fair but no rice.
Response from Property: Dear guest, Thank you for your comments about our hotel. We have been adhering to the "integrity, simple, comfortable" service concept, adhere to provide guests with warm and meticulous service. Look forward to your visit again, I wish you a happy life! -- Four Points by Sheraton Shanghai ,Daning
Uzay Fatihi
SuperiorDeluxeTwin Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 16, 2025
Everything was quite well. An espresso machine would be great.
Response from Property: Dear Guest, Thank you for taking the time to evaluate our hotel. We are delighted to have the opportunity to serve you and sincerely look forward to welcoming you back in the near future. Wishing you a happy life !--Four Points by Sheraton Shanghai Daning
Kevin Tam
ComfortableTwin Room
Stayed in Jun 2025
Business traveler
3 review
8.0/10
Very Good
Posted on Jul 7, 2025
Good place to stay for business and traveling with families
Response from Property: Dear Guest, Thank you for taking the time to evaluate our hotel. We are delighted to have the opportunity to serve you and sincerely look forward to welcoming you back in the near future. Wishing you a happy life !--Four Points by Sheraton Shanghai Daning
Guest User
ComfortableDouble Room
Stayed in May 2025
Family
6 review
10/10
Outstanding
Posted on Jun 24, 2025
the staff is very friendly and the location is great.
Response from Property: Dear Guest, Thank you for taking the time to evaluate our hotel. We are delighted to have the opportunity to serve you and sincerely look forward to welcoming you back in the near future. Wishing you a happy life !--Four Points by Sheraton Shanghai Daning