Four Points by Sheraton (Shanghai Pudong)

Four Points by Sheraton (Shanghai Pudong) Reviews

Four Points by Sheraton (Shanghai Pudong)

No. 2111 Pudong South Road, Pudong New Area, Shanghai, 200127, ChinaView Hotel Details
Four Points by Sheraton (Shanghai Pudong)
Four Points by Sheraton (Shanghai Pudong)Four Points by Sheraton (Shanghai Pudong)Four Points by Sheraton (Shanghai Pudong)
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Four Points by Sheraton (Shanghai Pudong) Guest Reviews

4.6/5
Very Good
1617 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1617)
Positive reviews(1521)
Reviews with photos/video(175)
Friendly front desk staff(195)
Easy to get around(175)
Convenient location(133)
Delicious breakfast(99)
Close to metro(86)
Perfect for business trips(42)
Would stay again(32)
Loved the night views(12)
Negative reviews(96)
KENLIEW
Guestroom (Double Bed)
Stayed in Feb 2025
Couples
2 review
5.0/5
Outstanding
Posted on Mar 23, 2025
Hotel staff mr Robin is very nice & helpful, We appreciate his assistance.. We will come to stay this hotel again in future.. Thank you
Response from Property: 感謝您入住上海浦東福朋喜來登由由酒店。我很高興瞭解到您對在我們酒店的住宿體驗和Robin的服務很滿意！我一定會將您的鼓勵與同事們分享。希望不久能再次見到您。
Anonymous User
Guestroom (Double Bed)
Stayed in Dec 2024
Travel with friends
5 review
2.5/5
Posted on Jan 28, 2025
The pillow and blanket had saliva smell and the bedsheet was really rough and uncomfortable. In-room dining was tasteless and slow. Receptionist that assisted our check-in was not friendly, only when we checked-out they asked us to give a 5 star review on the app. However, the cleaning lady was kind and helpful.
Response from Property: Thank you for writing a review about your recent stay at Four Points by Sheraton Shanghai, Pudong. We are sorry that you were not satisfied with our room. We appreciate your feedback and will keep it in mind as we work to improve the guest experience. We hope you will stay with us again soon and let us know what you think of the improvements we have made.
Guest User
Guestroom (2 Beds)
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Great location, easy access to bund and pudong airport. Decent breakfast. Would stay again
Response from Property: Thanks for taking the time to write your heartfelt review, and I hope to see you return to us soon to shape your own unique Sheraton experience.
Guest User
Guestroom (Double Bed)
Stayed in Jan 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 6, 2025
clean and nice stay
Response from Property: 您對在上海浦東福朋喜來登由由酒店住宿經歷的評論讓我們十分高興。我們知道正是點點滴滴的細節讓您的住宿體驗更加舒適，當然還有我們傑出的地理位置。希望不久能再次見到您。
Katarzyna Dorota
Guestroom (Double Bed)
Stayed in Dec 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Jan 26, 2025
Hotel in a good location with easy access to both Pudong and Puxi area. Quiet and clean. Service in lobby speaks good English so it is easy to communicate.
Response from Property: 感謝您就近期在上海浦東福朋喜來登由由酒店的住宿撰寫評論。我們很抱歉您對我們的客房感到不滿意。我們很感激您提供反饋，並將在改善賓客體驗的過程中時刻牢記這一點。希望您不久之後能再次入住我們的酒店，並告訴我們您對我們所做的改進的看法。
Mel Laporte
Guestroom (Double Bed)
Stayed in May 2024
Business travelers
4 review
4.2/5
Very Good
Posted on Jun 17, 2024
The room was nice and clean but the reception staffs should learn how to smile, friendly and accommodating. A minute away from Tangqiao metro station of Line 4 which was a +++
Response from Property: Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
Guest User
Guestroom (Double Bed)
Stayed in Nov 2024
Family
8 review
5.0/5
Outstanding
Posted on Jan 15, 2025
The hotel and the staff were cool. Spacious room and clean. Friendly staff. The view from the room is wonderful and the srea around the hotel is clean and nice. You can find few things to do around the hotel.
Response from Property: 感謝您對近期在我們酒店的住宿的良好評價。希望不久能再次見到您。祝您旅途順利。
Guest User
Guestroom (Double Bed)
Stayed in Oct 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Jan 15, 2025
Great location excess to public transportation. Staff is friendly and helpful. No issue for foreign visitors to communicate with the staff.
Response from Property: 感謝您對近期在我們酒店的住宿的良好評價。希望不久能再次見到您。祝您旅途順利。
Guest User
Superior Queen Room
Stayed in Sep 2024
Solo travelers
7 review
3.7/5
Posted on Dec 8, 2024
Very basic hotel, in need of renovation, good enough, but don’t expect modern hotel experience.
Response from Property: Thanks for your kind comments about your recent stay with us. Hope to see you return again soon.
victoria hong
Guestroom (Double Bed)
Stayed in Mar 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Apr 8, 2024
Area is mostly Chinese locals, but hotel staff spoke enough English to check-in and out and amenities are suitable for Westerners. Hotel was basically empty on a Sunday when I went. It’s a minute away from a subway station and has a mall within 7 minutes walking distance. Hotel exterior is nice but little things show that it could use a renovation overall. Rooms are quite dated.
Response from Property: Thank you for taking the time to share your experience with us. I am truly glad you enjoyed your stay with us and would recommend us as a place to stay when visiting Shanghai. We hope to see you here again very soon.
Darcy. W
Superior Queen Room
Stayed in Oct 2024
Family
28 review
4.5/5
Great
Posted on Nov 4, 2024
Room is dated but clean. It's near a metro station and has plenty of food options near by.
Response from Property: Thanks for your kind comments about your recent stay with us. Hope to see you return again soon.
Munkhsaikhan02
Superior Queen Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 11, 2024
It's so clean and comfortable hotel. We really liked it. So dope view from 27th floor
Response from Property: Thanks for your kind comments about your recent stay with us. Hope to see you return again soon.
Guest User
Superior Queen Room
Stayed in Oct 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Awesome hotel. Top service. Highly recommended, good for business needs
Response from Property: Thanks for your kind comments about your recent stay with us. Hope to see you return again soon.
twmckk
Guestroom (Double Bed)
Stayed in May 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Aug 12, 2024
The room is clean, good room and front desk services. The breakfast buffet is also good with many choices.
Guest User
Guestroom (Double Bed)
Stayed in Oct 2024
Business travelers
1 review
3.2/5
Posted on Jan 17, 2025
I appreciated breakfast time. Location was good
Response from Property: 感謝您對近期在我們酒店的住宿的良好評價。希望不久能再次見到您。祝您旅途順利。