Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.2
Service9.5
Cleanliness9.5
Filter by:
Sort by:
All reviews(3895)
Positive reviews(3838)
Reviews with photos/video(463)
Easy to get around(273)
Friendly front desk staff(222)
Convenient for shopping(107)
Small room size(101)
Would stay again(99)
Perfect for business trips(73)
Loved the view(65)
Close to metro(61)
Negative reviews(57)
Barabashka
Twin bedroom
Stayed in Jan 2025
Solo traveler
3 review
2.5/10
Posted on Mar 4, 2025
Absolutely disgusting. I was fortunate enough to book only one night here—any longer and I would have had to endure its deplorable conditions. The room was filthy, and the corridor was equally neglected. A cloying, chemical scent—as if the entire place was doused in air freshener—permeated every corner, leaving me feeling like I was inhaling toxic fumes all night. To make matters worse, the shower water tasted as though it contained dangerously high levels of heavy metals.
The only redeeming feature is the location: just a 10‑minute walk to the metro station, which offers a direct line from the airport in about an hour, and a short distance from the scenic waterfront. However, it’s inconveniently far from any convenience stores(about 15 minutes).
I strongly advise avoiding this hotel at all costs unless you have absolutely no other option for a one-night stay.
Крайне не рекомендую , ужасно грязно,странно пахнет, очень плохая вода в душе
6/14
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us. If you stay in our hotel next time, I hope you can book this hotel again and give us another chance. I hope you can contact us.
Dmytro_wanderer
King-size bed room
Stayed in Nov 2024
Couple
28 review
9.5/10
Amazing
Posted on Jan 9, 2025
Pros:
-Location (close to the Bund)
-Cheap breakfast (35 rmb per person). There might be a discount too. There are not many places to eat breakfast at around.
-comfortable bed
-Good air conditioning
-tea and coffee in the lobby
Cons:
-room size (it is tiny)
-long wait for an elevator at times
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us. If you stay in our hotel next time, I hope you can book this hotel again and give us another chance. I hope you can contact us.
Po
Twin bedroom
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 18, 2025
There’s free for laundry , room is clean and remodeled, breakfast is good , friendly service !🍬
Response from Property: 很開心能夠得到您的認可,您的滿意和支持是小季不斷前行的動力,期待與您的再次相遇!
Anonymous User
King-size bed room
Stayed in Sep 2024
Family
17 review
10/10
Outstanding
Posted on Oct 30, 2024
Convenient, clean and comfortable. Friendly staff and good amenities.
Response from Property: I am very happy to get your recognition. Your satisfaction and support are the driving force for Xiaoji to keep moving forward. I look forward to meeting you again!
Guest User
Superior Double
Stayed in Feb 2025
Couple
3 review
8.0/10
Very Good
Posted on Mar 8, 2025
Good choice of hotel for Shanghai. Room was nice and we were given opportunity to upgrade on the day to have a view of Pudong. Room was warm and welcoming, and had good amenities. Breakfast was nice, but quite busy and packed at peak times. Would stay again
Response from Property: 很開心能夠得到您的認可,您的滿意和支持是小季不斷前行的動力,期待與您的再次相遇!
EddieCh5173
Queen Room A (No Window)
Stayed in Jul 2024
Couple
2 review
4.5/10
Posted on Aug 11, 2024
Firstly,location is an issue especially in Summer as you will need to walk to a subway station which is 600 meters away and this will make you sweat right in the early morning.There are more other options nearby the subway stations and this will make your trip more comfortable and relaxing.
Secondly,the actual size of the room is very small especially the bathroom, strange smell in the room when we first checked in, maybe it is because of the poor ventilation in the room.amenities of the hotel is rather old and need maintenance as you can see that water leakage in the front door of the hotel.
Thirdly, there is almost nothing in the surrounding of the hotel, most of the shops nearby look empty and abandoned , you will need to walk 500 meter just to get to a convenience store for drinking water.
My conclusion, I do not recommend this hotel to other travelers.And my advice is ,There are many good hotels nearby that are cheaper in price and convenient ,trust me!
6/13
Response from Property: My dear little master, why did the good review you gave me turn into a gray withered flower? My eldest brother almost broke my little leg. I am ready to think about it. I hope you will choose us again next time!
Amy
King-size bed room
Stayed in Dec 2024
Couple
4 review
9.0/10
Great
Posted on Jan 6, 2025
Booked last minute & was reasonable for the price. Room was very small but we weren’t in it for long so we wasn’t a problem for us. Clean & compact is all you could need. 10-15minute walk to The Bund
Response from Property: 尊敬的賓客,感謝您利用寶貴時間對酒店進行點評!酒店沒能給你一次愉快的入住體驗,是我們的錯,對於您在酒店入住期間的經歷,我們深表歉意。您的寶貴意見對我們非常重要,在上海寸土寸金的地方我們雙床房也儘量保持在20平方左右,沒有達到你的心理預期我們也很抱歉,也希望你能再給我們一個機會彌補,期待您的再次光臨!
Guest User
King-size bed room
Stayed in Nov 2024
Family
1 review
9.5/10
Amazing
Posted on Jan 16, 2025
The street was difficult to find but once we arrived, we were impressed with the hotel & the service. Really nice place for a one night stay. The staff upgraded us to a larger room but we were given a smoking room rather than a smoke free which we would rather not have had. Overall though, I wouldn’t hesitate to recommend to others - just make sure you request non-smoking!
Response from Property: 親愛的小主,為啥您給的好評變成了灰色凋謝的花花,我們家老大差點把小的腿打斷,小的準備面壁思過去了,期待您下次繼續選擇我們哦!
Guest User
Queen Room A (No Window)
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 28, 2025
Staff very friendly and helped us order food late at night 😀
Response from Property: 很開心能夠得到您的認可,您的滿意和支持是小季不斷前行的動力,期待與您的再次相遇!
Wen Xinlu
Twin bedroom
Stayed in Apr 2024
Family
9 review
9.0/10
Great
Posted on May 13, 2024
It’s located in the area that could make a person walking alone at night feel unsafe but it’s a short walk (about 8 minutes) to the Bund.
They have only one elevator, so you might have to wait to get to your room sometimes.
However, we arrived around 8:30 in the morning but they can manage to let us check in immediately, which we were so grateful.
The standard of the room keeping team kept fluctuating. Some days, they could keep it well. But some days, they didn’t even wash your used tea cups.
Staff are great tho. They are willing to help.
6/8
Response from Property: Thank you for taking the time to give us a review. I hope you will have a pleasant stay and be in a good mood. We will also work hard to do better.
Hosh
Queen Room A (No Window)
Stayed in Mar 2024
Family
5 review
7.5/10
Posted on Apr 17, 2024
First off, the rooms are small. Small room with a low ceiling. It’s not the most comfortable space especially when you have 2 people with 2 luggage, there’s just barely enough room. The pictures don’t capture how small the room is.
The people at the front desk were friendly enough. They helped me order some takeaways a couple of times so that was nice.
The bed was comfortable but the AC was somewhat erratic to set right.
Another thing to note is that the phone in the room won’t allow you to call other rooms, which was a huge inconvenience for me because we had 2 rooms on opposite ends of the floor. I checked with the front desk about this and they said yeh the phone won’t allow that.
In terms of location it was pretty good. Close to The Bund and close to many shopping complexes and a short walk to many eateries.
Breakfast is average (not the worst), but their plain congee is good if you like congee. Have the breakfast if it’s included with your booking, otherwise, I wouldn’t pay for it. Strangely enough, my room booking only allowed for one person to have breakfast even though the room was for 2 people.
Response from Property: Dear guest, Xiaoji has improved the questions you raised. We look forward to your next stay and provide you with different services. If you have any requirements, please call our front desk number when booking. Xiaoji will serve you carefully. Thank you!
Guest User
Superior Double
Stayed in Apr 2024
Couple
3 review
10/10
Outstanding
Posted on May 11, 2024
Good location. Walking distance to the bund. Nice service.
Response from Property: Your comments are like the warm sunshine in the morning, which warms my heart... With you by my side along the way, I am willing to endure the hardships.
Guest User
King-size bed room
Stayed in Feb 2025
Couple
1 review
10/10
Outstanding
Posted on Mar 21, 2025
Excellent stay!! Would definitely book again!
Response from Property: 很開心能夠得到您的認可,您的滿意和支持是小季不斷前行的動力,期待與您的再次相遇!
Guest User
King-size bed room
Stayed in Sep 2024
Couple
2 review
9.5/10
Amazing
Posted on Oct 27, 2024
Room was a bit on the smaller side but lovely staff and convenient location
Response from Property: 很開心能夠得到您的認可,您的滿意和支持是小季不斷前行的動力,期待與您的再次相遇!
Guest User
Queen Room A (No Window)
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 24, 2025
Staff are very friendly and helpful!
Response from Property: 很開心能夠得到您的認可,您的滿意和支持是小季不斷前行的動力,期待與您的再次相遇!