The Westin Bund Center Shanghai

The Westin Bund Center Shanghai Reviews

The Westin Bund Center Shanghai

No. 88 Henan Middle Road, Huangpu District, Shanghai, 200002, ChinaView Hotel Details
The Westin Bund Center Shanghai
The Westin Bund Center ShanghaiThe Westin Bund Center ShanghaiThe Westin Bund Center Shanghai
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The Westin Bund Center Shanghai Guest Reviews

4.6/5
Very Good
3222 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(3222)
Positive reviews(3057)
Reviews with photos/video(652)
Great location(507)
Friendly front desk staff(167)
Tasty food(79)
Loved the night views(36)
Tasty restaurant(27)
Has rooms for families(23)
Luxurious(23)
Negative reviews(163)
Guest User
Crown Deluxe Twin Room
Stayed in Dec 2024
Family
25 review
5.0/5
Outstanding
Posted on Feb 23, 2025
very nice hotel, very clean and spacious rooms, close to the bund and great brunch on a Sunday
Response from Property: Dear valued guest, thank you for taking the time to share your recent stay experience at The Westin Bund Center Shanghai and we are delighted to hear that you appreciated the guest room, cleanliness, service and F&B of the hotel. We look forward to the pleasure of welcoming you back in the near future. The Westin Bund Center Shanghai
Gleb
Crown Deluxe King Room
Stayed in Nov 2024
Couples
58 review
5.0/5
Outstanding
Posted on Jan 25, 2025
celebrated the New Year. The hotel is very beautiful with history. The staff is friendly, high level of service.
Response from Property: Dear valued guest, thank you for choosing to stay with us at The Westin Bund Center Shanghai and we are delighted to hear that you appreciated the ambiance and service of the hotel. Your feedback is very important to us and we look forward to welcoming you back soon! The Westin Bund Center Shanghai
Chloe Jade
Grand Deluxe King-Pearl Tower View
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Beautiful view from the room, amazing service, great breakfast options and fab location, would definitely stay again
6/9
Response from Property: Dear valued guest, thank you for taking the time to share your recent stay experience at The Westin Bund Center Shanghai and we are delighted to hear that you appreciated the guest room view, breakfast, service and location of the hotel. We look forward to the pleasure of welcoming you back in the near future. The Westin Bund Center Shanghai
Elena Bayne
Junior Suite with Club Access
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 23, 2025
Location is great. Staff were kind and very helpful. We really enjoyed our stay!
Response from Property: Dear valued guest, thank you for staying with us at The Westin Bund Center Shanghai and sharing your precious experience with us. I'm glad that the location and service of the hotel have been recognized by you. Your feedback is very important to us and we look forward to welcoming you back soon! The Westin Bund Center Shanghai
Anonymous User
Grand Deluxe King-Pearl Tower View
Stayed in Oct 2024
Couples
1 review
4.0/5
Very Good
Posted on Nov 12, 2024
Hotel was clean and sheets were extremely comfortable. Room air conditioner was cold and working well (unlike other hotels in china with controlled temperatures) which I really appreciated. Room cleaning service is great! View of the bund is wonderful, though I was only able to see the Oriental Pearl Tower as the rest of the major towers are blocked by the building right infront of the window. Privacy might be an issue as people in the opposite buildings could look right into my room and bathroom, especially at night with my room lights on. I could also clearly see whatever was going on in the opposite buildings if their curtains were not closed. That is a pity considering the large windows the hotel room had to offer, as the view is mostly blocked by buildings right infront. Though you can walk to Nanjing Road, cycling is more convenient and if thats not what you want to do, the walk may be a little far if you want to go there often. You can also walk to The Bund. Nearest metro station is Yuyuan Garden which is about a 15-20min stroll away. Overall a really good stay despite the privacy issue, if you dont mind that then this is a good choice if you would like to be further away from the hustle and bustle.
Response from Property: Dear valued guest, we thank you for choosing The Westin Bund Center Shanghai as your residence in this vibrant metropolis. We even more appreciate that you have taken some of your precious time to share your impressions. Your suggestions are very important to us and we hope that this experience will not prevent you from returning to The Westin Bund Center Shanghai and we look forward to welcoming you back soon! The Westin Bund Center Shanghai
Guest User
Crown Deluxe Twin Room
Stayed in Jan 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 21, 2025
Good service and helpful staff
Response from Property: Dear valued guest, thank you for taking the time to share your recent stay experience at The Westin Bund Center Shanghai and we are delighted to hear that you appreciated the service of the hotel. We look forward to the pleasure of welcoming you back in the near future. The Westin Bund Center Shanghai
MARISSA
Grand Deluxe King Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Our stay was great. We really loved the buffet breakfast and enjoyed the pool.
Response from Property: Dear valued guest, thank you for taking the time to share your recent stay experience at The Westin Bund Center Shanghai and we are delighted to hear that you appreciated the breakfast and pool of the hotel. We are looking forward to meeting you next time in Shanghai! The Westin Bund Center Shanghai
Jim Yuan
Crown Deluxe King Room
Stayed in Dec 2024
Business travelers
10 review
4.0/5
Very Good
Posted on Jan 15, 2025
Good location and service.
Response from Property: Dear valued guest, thank you for taking the time to share your recent stay experience at The Westin Bund Center Shanghai and we are delighted to hear that you appreciated the location and service of the hotel. We look forward to the pleasure of welcoming you back in the near future. The Westin Bund Center Shanghai
Mey Ho
Crown Deluxe Twin Room - River View
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Good experiences, good location
Response from Property: Dear valued guest, thank you for staying with us at The Westin Bund Center Shanghai. We are delighted to hear that you appreciated the location of the hotel. We sincerely look forward to welcoming you back soon! The Westin Bund Center Shangha
Junnnnnnn
Crown Deluxe King Room
Stayed in Jan 2025
Couples
15 review
5.0/5
Outstanding
Posted on Feb 3, 2025
Fine hotel but for a 5star hotel to have problems with the cable channels for the tv in the rooms has left me bewildered
Response from Property: Dear guests, hello! Thank you for choosing to stay at The Westin Bund Center Shanghai and sharing your valuable stay experience with us. Regarding the hotel facilities issue you mentioned, the hotel management has paid great attention to it and has been committed to the maintenance and renovation of facilities and equipment. On the occasion of the Chinese New Year, we sincerely wish you and your family a happy new year, good health and all the best! We sincerely look forward to welcoming you again in the near future! The Westin Bund Center Shanghai
KCJH
Crown Studio Bund View Room
Stayed in Dec 2024
Couples
3 review
4.7/5
Amazing
Posted on Feb 14, 2025
Great hospitality, location is convenient for travellers to walk around and enjoy the city.
Response from Property: Dear valued guest, thank you for taking the time to share your recent stay experience at The Westin Bund Center Shanghai and we are delighted to hear that you appreciated the service and location of the hotel. We look forward to the pleasure of welcoming you back in the near future. The Westin Bund Center Shanghai
Guest User
Crown Deluxe Twin Room
Stayed in Nov 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Jan 2, 2025
This is my second time staying at the Westin on Christmas Eve. The facilities are so comfortable, staff are incredibly friendly, and location is amazing. Highly recommend a stay here. 
Response from Property: Dear valued guest, thank you for staying with us at The Westin Bund Center Shanghai. We are delighted to hear that you appreciated the location, service and facilities of the hotel. We sincerely look forward to welcoming you back soon! The Westin Bund Center Shanghai
Guest User
Crown Deluxe King Room
Stayed in Nov 2024
Family
10 review
4.0/5
Very Good
Posted on Dec 27, 2024
Great stay, however was charged a fortune for room service breakfast even though breakfast was included in the room and we were not informed room service would be extra.
Response from Property: Dear valued guest, thank you for staying with us at The Westin Bund Center Shanghai and sharing your experience with us. Your feedback is important to us and we sincerely look forward to welcoming you back soon! The Westin Bund Center Shanghai
Cheong Boon
Grand Deluxe King-Pearl Tower View
Stayed in May 2024
Couples
20 review
4.7/5
Amazing
Posted on Jun 24, 2024
book the room with the pearl tower view, it was superb view. location of hotel is very good. walking distance to many attractions. facilities are slightly dated but bed is really comfortable.
Response from Property: Dear valued guest, we thank you for choosing The Westin Bund Center Shanghai as your residence in this vibrant metropolis and we are delighted to hear that you appreciated the location, great view and heavenly® bed of the hotel. Your comments have already been shared with relevant departments and we will further strengthen facilities maintenance. Look forward to welcoming you back soon! The Westin Bund Center Shanghai
Mateo520
Grand Deluxe King Room
Stayed in May 2024
Family
2 review
4.5/5
Great
Posted on Jun 19, 2024
Really nice hotel. Great location and near a lot of attractions. I found value in staying here due to the convenience of near by attractions but I chose to eat outside of the hotel because the prices are high. The bar drinks were not good and made with very little alcohol and far too much ice. High price as well. There happened to be some famous actor staying at the hotel and security blocked access to a couple floors so I couldn't access the elevator to get to my room after check in so that was really annoying. Eventually I was able to get to the room and it was nice. Comfortable bed and nice bathroom. A bit small but nice none the less.
Response from Property: Dear valued guest, thank you for staying with us at The Westin Bund Center Shanghai and sharing your experience with us. We are glad to hear that you appreciated the location, guest room and heavenly® bed of the hotel. Your visiting experience is extremely important to us. We sincerely look forward to welcoming you back soon and will provide you with a better service experience! The Westin Bund Center Shanghai