Mercure Hotel (Shanghai Hongqiao Exhibition and Convention Center) Guest Reviews
4.8/5
Excellent
2553 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(2553)
Positive reviews(2525)
Reviews with photos/video(322)
Classy environment(336)
Easy to get around(216)
Friendly front desk staff(215)
Delicious breakfast(177)
Awesome amenities(169)
Quiet & comfortable(126)
Close to airport(45)
Perfect for business trips(30)
Negative reviews(28)
Malik(马利克)
Deluxe Double Room
Stayed in Aug 2024
Couples
17 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Good location near hongqiao airport and railway station..:clean room…
Response from Property: . Thank you very much for giving us such a high evaluation. Our enthusiasm for you will surely grow day by day. We only hope to meet you again, because there is no right or wrong, no early or late in this world. Cherish is the most beautiful language. We met in the most beautiful years!
CHNEOH BENG HIN
Superior Room (2 beds)
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 24, 2024
Nice hotel great location, around here many Restorent and 24 mart
Response from Property: May we remain as close and gentle as before, with warmth and freshness tonight. I appreciate your encouragement and hope to have your company in the future. I wish you a happy life!
Guest User
Deluxe Room (2 beds)
Stayed in Jun 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jul 4, 2024
Room and bathroom are clean.
Receptionists are really helpful, they do not speak English well but they use google translate.
Hotel is close to shopping center around 15 minutes.
Response from Property: It is better to choose wisely than to choose well. Buddha said: "It takes five hundred glances in the previous life to get the kiss in this life ~ I am so happy to see your 5 points! A hot towel and a cup of scented tea are ready, and we look forward to your visit again!
Limmmm
Honorable Double Bed Room
Stayed in Sep 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Comfortable room and clean room
JaySS
Deluxe Double Room
Stayed in Oct 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 19, 2024
This room has an open window, and this it's fresher and lighter than the other loom i stayed before.
ResonanceMiki
Standard Double Room
Stayed in Sep 2024
Couples
5 review
1.0/5
Posted on Sep 18, 2024
Horrible pillows. Bad quality. Could not sleep for the whole night not even if you use the 4 of them. Breakfast isn't that good. Room with no windows is packed and there is no air flow, cannot breathe properly. Aircon either too cold or too hot.
Response from Property: Xiaomei has always pursued perfection. We know very well that nothing is perfect in the world, but we will always work hard to improve and try to make it as perfect as possible and never tire of it. Thank you for your timely feedback. Xiaomei will definitely strengthen inspections in the future. We hope you will have a satisfactory check-in experience next time.
Bee Lien
Deluxe Double Room
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Thanks to the excellent support received from the booking process to the attentive service throughout the stay. The staff were friendly and helpful, ensuring that all my needs were met right through to an easy and hassle-free checkout. A truly pleasant experience and highly recommended.
Kenny Kai Yuen
Standard Double Room
Stayed in Oct 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Nice location. Some rooms windows are blocked as like a skylight so beware.
一個商務旅客
Deluxe Double Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Good stay.
Venice Teh
Standard Double Room
Stayed in Jun 2024
Business travelers
1 review
4.5/5
Great
Posted on Jun 23, 2024
Hotel staff are super helpful and friendly.
Location is nearby to exhibition hall and panlong mrt.
Hotel room is spacious enough.
Guest User
Standard Double Room
Stayed in Dec 2023
Business travelers
11 review
4.7/5
Amazing
Posted on Jan 2, 2024
Good place to stay for business trip! The downstairs area has a lake and is quite good to stay!
Response from Property: The service is ours, and the mood is yours. Good service is dotted with your mood, so we will work harder. Thank you for your support!
Friendly Neighborhood Spider-man
Superior Room (2 beds)
Stayed in Jun 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Lovely reception,free breakfast because we’re foreigners.
Very lovely and worth revisiting.
Guest User
Deluxe Room (2 beds)
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 11, 2024
The Place was amazing! The service was very helpful and the hotel look very organize and clean. Will visit again later
Response from Property: Your satisfaction and recognition are the biggest encouragement to Xiaomei. Xiaomei will not be arrogant or impetuous to provide you with better services and look forward to seeing you again!
Guest User
Standard Double Room
Stayed in Jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 20, 2024
Good location for visiting exhibition nearby this hotel
Front desk staff were very helpful
Alex
Deluxe Double Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 24, 2024
Friendly welcome when I came in the hotel by the reception staff. Rooms were clean & spacious shower. Breakfast was very decent.