Mercure Hotel (Shanghai Hongqiao Exhibition and Convention Center) Guest Reviews
4.8/5
Excellent
3071 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(3071)
Positive reviews(3038)
Reviews with photos/video(397)
Classy environment(304)
Friendly front desk staff(279)
Easy to get around(254)
Delicious breakfast(222)
Quiet & comfortable(156)
Perfect for business trips(94)
Close to airport(55)
Garden view(41)
Negative reviews(33)
Malik(马利克)
Deluxe Double Room
Stayed in Jul 2024
Couples
20 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Good location near hongqiao airport and railway station..:clean room…
Response from Property: . Thank you very much for giving us such a high evaluation. Our enthusiasm for you will surely grow day by day. We only hope to meet you again, because there is no right or wrong, no early or late in this world. Cherish is the most beautiful language. We met in the most beautiful years!
JUTYAR
Honorable Double Bed Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 3, 2024
Very nice hotel
Response from Property: 所有美妙的事情都降臨於您,願所有的好運都寵幸着您,願所有的福星都籠罩着您,願您天天開心,時時舒心,刻刻安心~
CHNEOH BENG HIN
Superior Room (2 beds)
Stayed in Jul 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 24, 2024
Nice hotel great location, around here many Restorent and 24 mart
Response from Property: May we remain as close and gentle as before, with warmth and freshness tonight. I appreciate your encouragement and hope to have your company in the future. I wish you a happy life!
Guest User
Standard Double Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 4, 2025
The front desk staff went out of their way to assist me in finding food. They also helped ensure that my stay is as comfortable as possible.
Response from Property: 自然,舒適,清新的入住環境,我們信奉客人為家人,提供無微不至的鄰里服務,是一家有温度的酒店,朋友們喜歡就多多推薦給親朋好友一起來美居感受最貼心的服務吧~
Guest User
Deluxe Room (2 beds)
Stayed in May 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Jul 4, 2024
Room and bathroom are clean.
Receptionists are really helpful, they do not speak English well but they use google translate.
Hotel is close to shopping center around 15 minutes.
Response from Property: It is better to choose wisely than to choose well. Buddha said: "It takes five hundred glances in the previous life to get the kiss in this life ~ I am so happy to see your 5 points! A hot towel and a cup of scented tea are ready, and we look forward to your visit again!
Guest User
Standard Double Room
Stayed in Dec 2024
Other
3 review
5.0/5
Outstanding
Posted on Jan 18, 2025
All satisfied, comfor bed and good location, the reception is friendly, worth the 5 star
Response from Property: 您的肯定成為我們生命中最美的點綴,您簡單的話語,是我們的執着努力的動力和源泉,能想象您在輕敲鍵盤時嘴角微微上揚的樣子,願您工作順利,每天都能體驗到各種小幸福哦。
Limmmm
Honorable Double Bed Room
Stayed in Aug 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Comfortable room and clean room
Response from Property: 自然,舒適,清新的入住環境,我們信奉客人為家人,提供無微不至的鄰里服務,是一家有温度的酒店,朋友們喜歡就多多推薦給親朋好友一起來美居感受最貼心的服務吧~
JaySS
Deluxe Double Room
Stayed in Sep 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 19, 2024
This room has an open window, and this it's fresher and lighter than the other loom i stayed before.
Response from Property: 愛的旅途,我們都在尋找一個陪伴的人,都衹為您,小美為每一位支持小美的人努力~
Guest User
Standard Double Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The room was very beautiful ,neat
and the stuff was also very accommodating and welcoming.
Response from Property: 感謝您的入住,看到您這麼誇讚我們心裏真是樂開了花,如果您覺得好那就常來玩喲
Sibongile
Standard Double Room
Stayed in Oct 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Nov 17, 2024
The hotel is amazing, clean, convenient and friendly staff. Would definitely recommend.
Response from Property: 遇見您,邂逅美好,感恩遇見,感恩您的選擇,小美會常伴您左右!
ResonanceMiki
Standard Double Room
Stayed in Aug 2024
Couples
5 review
1.0/5
Posted on Sep 18, 2024
Horrible pillows. Bad quality. Could not sleep for the whole night not even if you use the 4 of them. Breakfast isn't that good. Room with no windows is packed and there is no air flow, cannot breathe properly. Aircon either too cold or too hot.
Response from Property: Xiaomei has always pursued perfection. We know very well that nothing is perfect in the world, but we will always work hard to improve and try to make it as perfect as possible and never tire of it. Thank you for your timely feedback. Xiaomei will definitely strengthen inspections in the future. We hope you will have a satisfactory check-in experience next time.
Apisara Ketnute
Deluxe Double Room
Stayed in Nov 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 10, 2024
Nice hotel. Nice staff. I forgot my power bank. The staff contact me ASAP
Response from Property: 在這慢慢人海中,能與你相遇,簡直就是上天註定的緣分,記得常來~
Bee Lien
Deluxe Double Room
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Thanks to the excellent support received from the booking process to the attentive service throughout the stay. The staff were friendly and helpful, ensuring that all my needs were met right through to an easy and hassle-free checkout. A truly pleasant experience and highly recommended.
Response from Property: 感謝您的讚揚與大力推薦。很欣慰能得到這樣高的點評,很感激能有您這樣棒的朋友陪伴名人成長,期待同您下次再會,祝您每天心情愉快!
Ingo Carsten
Standard Double Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Nice stay close to the convention center. Friendly staff and clean rooms.
Response from Property: 感謝您的滿意與點贊,體驗不錯的話記得要多多支持我們哦!期待您的下次入住
Kenny Kai Yuen
Standard Double Room
Stayed in Sep 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Nice location. Some rooms windows are blocked as like a skylight so beware.
Response from Property: 老朋友,謝謝您一如既往的支持與厚愛,美居人十分感激!願我們可以為你提供更多更暖心的服務