Kunming Dianchi Times Square Hotel (South Asia Fuhai Subway Station) Reviews
Kunming Dianchi Times Square Hotel (South Asia Fuhai Subway Station)
1st Floor, Block A, Dianchi Times Square, No. 384, Dianchi Road, Fuhai Street, Xishan District, Kunming, Yunnan, ChinaView Hotel Details
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Kunming Dianchi Times Square Hotel (South Asia Fuhai Subway Station) Guest Reviews
4.8/5
Excellent
1561 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1561)
Positive reviews(1542)
Reviews with photos/video(470)
Easy to get around(222)
Friendly front desk staff(176)
Close to metro(130)
Many amenities(124)
Convenient for shopping(101)
Perfect for families(76)
Excellent room layout(36)
Great swimming pool(20)
Negative reviews(19)
CHCMKHYHS
Loft Suite - City-View (2 beds)
Stayed in Nov 2024
Family
7 review
4.0/5
Very Good
Posted on Jan 4, 2025
Very basic apartment. Loft style.
Clean, but the main door is having creepy sound every time open and close .
There is washer cum dryers in the apartments, is good for traveller who need to do laundry.
No utensil in the kitchen.
Location quite OK, about 100M, to MRT line 5 Fuhai station.
Response from Property: Dear guests, thank you for choosing to stay in our apartment and leaving a valuable review. We are very pleased with your recognition of the cleanliness and facilities of the room. At the same time, we are very sorry for the trouble caused by the sound of opening and closing the door. We will arrange personnel to check and repair it immediately to ensure that such problems will not occur in the future. With regard to kitchen utensils, we will consider adding more equipment to better meet the needs of guests. We look forward to seeing you again and providing you with an even better stay.
ErikK
Loft Suite - City-View (2 beds)
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Lovely apartment hotel Novotel living, just beside Novotel hotel. Nice and clean. And good space for the family. There is a washing machine / drywr in the apartment and also a nice gym and indoor heated swimming pool on level 20. Happy with the stay. Highly recommended.
Response from Property: Dear guest,Thank you so much for your wonderful review and the high recommendation! We are thrilled to hear that you had a lovely stay at our Novotel living apartment hotel. It's great to know that you found our property nice and clean, with good space for your family. We're also glad that the amenities such as the washing machine/dryer in the apartment, the nice gym, and the indoor heated swimming pool on level 20 added to your enjoyment. Your satisfaction is our top priority, and we look forward to welcoming you back again in the future.
LindaWFC
Loft Suite - City-View (2 beds)
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 30, 2024
This was our second time staying at this hotel during our trip, and it was just as wonderful as the first! We decided to return after exploring other parts of the area because of the exceptional experience we had during our initial stay.
The staff welcomed us back warmly, making us feel right at home. Their helpfulness and friendly attitude remained consistent, and they truly go above and beyond to ensure guests have a pleasant stay.
The cleanliness of the hotel continues to impress us—everything is spotless and well-maintained, which really adds to the overall comfort.
We’re so glad we returned and will definitely choose this hotel again for future trips!
Response from Property: Dear valued guest,We are overjoyed to hear that your second stay with us was just as amazing as the first! It means the world to us that you chose to return and that we were able to provide you with another memorable experience.Our team always strives to make every guest feel welcome and at home, and we're delighted that their warm welcome and continued helpfulness and friendliness made such a positive impact on your stay. We also take great pride in maintaining the highest standards of cleanliness, and we're glad that it enhanced your comfort.Thank you for your loyalty and for sharing your wonderful experience. We can't wait to welcome you back again in the future and continue to exceed your expectations.
Shaun劭恩
Superior Queen Room
Stayed in Nov 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Dec 18, 2024
May I highlight to potential customers that Novotel Living is not the same as Novotel Kunming City Centre even though both are located next to each other within the same compound.
Novotel Living is like a home residence that comes with a mini kitchen, washing machine and even a humidifier.
I must compliment their customer service staff (both Ms Fu and Ms Yang) for being professional and could attend to all my needs. Particularly Ms Fu who went an extra mile to delight my customer experience when assisting me to get a cab to a tourist attraction.
Perhaps the only constructive feedback to give Novotel Living is there is certain odour found in their bathroom that can be very unpleasant to some customers. The unpleasant smell usually comes from the water pipes or sewage pipes. Other than that, Novotel Living is a value-for-money for all travellers.
Response from Property: Dear guest,Thank you so much for choosing our Novotel hotel in the city center and sharing your wonderful experience! We're delighted to know that our well-equipped rooms, with mini kitchens, washing machines and humidifiers, met your expectations.It's also great to hear that our front desk staff left a deep impression on you. Ms. Fu in particular, who helped you with hailing a taxi during your trip, truly embodied our dedication to guest service. Your praise means a lot to us and motivates us to keep up the good work.We look forward to welcoming you back in the future and providing you with more outstanding service.
Guest User
Family Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 20, 2025
Great experience.. good location nearby to Futian MRT. A lot of shop lots and shopping malls nearby within walking distance.
Very clean hotel and there is a 2 in 1 washing machine and dryer inside the room too, you can request detergent and wash your clothes as your wish.
The breakfast place is very nice and cozy too, the ambient is nice and the food is tasty.
The front concierge is very friendly and helpful too.
Well recommended and will come again
Response from Property: Dear guest,Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful experience during your stay with us. The prime location near Fuhai Metro Station and surrounded by numerous malls and shopping centers is indeed a highlight, and we're glad it met your needs for convenience.The washer - dryer combo in the room is designed to offer maximum comfort for our guests. If you visit us again, don't hesitate to let us know if you need any laundry detergents; we'll be more than happy to provide them.It's great to know that you enjoyed our breakfast area. Our team
Hui Yu
Loft Suite - City-View (2 beds)
Stayed in Oct 2024
Couples
6 review
4.5/5
Great
Posted on Nov 19, 2024
Decent hotel, located opposite a mall with lots of eateries. Service staff are also friendly.
Response from Property: 尊敬的客人,非常感謝您對我們酒店的肯定與稱讚!酒店優越的地理位置能為您帶來便利,友好的服務團隊能讓您感受到温暖,這都是我們一直所追求的。期待您下次入住時,我們能繼續給您帶來愉快的體驗!
Anonymous User
Superior Queen Room
Stayed in Jul 2024
Solo travelers
12 review
4.2/5
Very Good
Posted on Aug 8, 2024
I learned a lesson not to book a brand new hotel which carries many bugs. However, I appreciate the staff's attitude, they handled the problem with patience and responded to my request positively. Regret that I don't know their names. The girls on duty at the reception when I checked in at night. The lady who manage the rooms. Even the room attendant was nice.
Response from Property: Dear family: Hello! Welcome to Novotel Kunming Dianchi Times Square, thank you for your careful review! You must be a very tasteful person! The good service is because there are guests like you who pay attention to us at any time. We are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are family, so everything you do during your stay, we are particularly concerned about, caring, considerate, caring, and warm, is the most sincere gift from every employee here to you. Here, we will, as always, welcome you again with a cordial smile, wishing you a happy life and a good mood every day!
Zhongguoxuran
Loft Suite - City-View (2 beds)
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 17, 2024
666good
Response from Property: 親愛的客人,您好!真心感謝您抽出寶貴時間為我們留下“還不錯”的評價。知曉您在這兒有了一段尚可的旅程,特別欣慰~我們一直努力捕捉每位客人的細微需求,想把服務的顆粒度打磨到最細,可能這次尚有不足沒能讓您毫無保留地打滿分。要是旅途中哪個瞬間您覺得還能優化,或者之後忽又想起啥建議,隨時聯繫咱,我們時刻準備“升級”。期待與您重逢時,用超滿分體驗迎接您,祝您接下來的行程滿是驚喜!
Guest User
Superior Queen Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Me and family stay at this hotel for 2 night, the room very clean. I can't speak mandarin yet the staff very very helpful. And the location is great, it's easy to go anywhere and lot of restaurant nearby. there's a mall Accros the hotel. Next time we visit kunming, I will stay again here. Thank you for your hospitality.
Response from Property: Dear guest,We are truly overjoyed to receive your wonderful review! It's our greatest pleasure to know that you and your family had a pleasant two-night stay with us.We always strive to maintain the highest standards of cleanliness in our rooms, and we're delighted that it met your expectations. Our team members are committed to being helpful and attentive to every guest, regardless of language barriers, and we're so glad they could assist you during your stay.The hotel's prime location, with easy access to various destinations and surrounded by numerous restaurants and a nearby mall, is indeed one of our highlights. We aim to offer convenience and a rich experience beyond just accommodation.We sincerely look forward to welcoming you back on your next trip to Kunming. Thank you again for choosing us and for your kind words. It's your trust and support that drive us to keep improving and providing excellent hospitality.Best regards,
LAM
Loft Suite - City-View (2 beds)
Stayed in Oct 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Very new hotel. We stayed in a family loft room. It comes with 2 queen bed. There is washing machine cum dryer. Hotel supplies packet washing detergent.
Location was superb. Mega malls at 5mins walk away.
Response from Property: 尊敬的客人,很高興您能滿意我們家庭套房的配置以及便利的地理位置!我們致力於為家庭出行的客人打造温馨舒適的居住環境,洗衣機、烘乾機和洗衣粉的配備也是希望能為您的旅途增添更多便捷。期待您未來再次攜家人入住,繼續享受愉快的住宿時光。
LLKK SieB
Loft Suite - City-View (2 beds)
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 2, 2025
The location is great easy to find food, room is so big we felt so comfortable geret
Response from Property: Dear guest,Hi! Thank you very much for giving us such a high rating! We are deeply honored and proud to see that you have given full marks to our environment, facilities, hygiene and service. You mentioned that our location is excellent and it's convenient to find food, which makes us very happy because we have been striving to provide guests with a convenient surrounding environment. We are also glad that the spacious and comfortable room has satisfied you. This is exactly what we pursue, hoping to make every guest feel at home. We look forward to your choosing us again next time. We will,
Sinha
Loft Suite - City-View (Double bed)
Stayed in Oct 2024
Business travelers
81 review
4.5/5
Great
Posted on Nov 8, 2024
Very clean and with all amenities in the room.
I will book again this hotel in my next trip to Kunming.
Response from Property: [💕Hygienic and clean💕] Dear guests: Hello! I am very glad that you chose to stay at Novotel Apartment Kunming Dianchi Times Square. I was stunned when I saw your review was small! The hotel is located in a prosperous area, with the excitement and excitement of the city. Convenient, the hotel's buffet breakfast is rich in variety and delicious. It is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
Loft Suite - City-View (2 beds)
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Nice location to be in if you love to be in the town. Nice service and clean room
Response from Property: Dear guest,Thank you so much for your wonderful review and the perfect scores! We're delighted to hear that you enjoyed our nice location in the town, as well as our nice service and clean room. It's our goal to provide a pleasant stay for every guest, and your feedback means a lot to us. We look forward to welcoming you back again soon!
Siu Yin
Loft Suite - City-View (2 beds)
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Very pleasant accommodation experience. Service is great! Will come again.
Response from Property: Thank you for your recognition! We are honored to make your stay comfortable. Look forward to your choosing us again, wish you a happy life, everything goes smoothly!
Nick Yaw
Superior Queen Room
Stayed in Mar 2024
Business travelers
63 review
4.5/5
Great
Posted on Apr 6, 2024
This hotel located at the front of foods store street. This foods Street many many local foods to eat.
Is new renovate hotel with good service 👍
Response from Property: When writing about thousands of mountains, you are the one who writes. When looking at the stars, you are the beauty. When the book turns yellow, you are the title page. When traveling across thousands of mountains and rivers, you are the destination. Thousands of words are all about you. Every word reveals your wonderful feeling of staying in our hotel. We are also happy for you. Our room has Philips/Toshiba smart TV, which has the function of screen projection and you can also watch online TV! At the same time, we are also honored to provide you with the best service and sincerely look forward to your visit again!