No. 9 Shenhong Road, Minhang District, Shanghai, ChinaSee Hotel Details
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1 night
Guest Reviews
9.4/10
Outstanding
4173 review
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Verified reviews
Location9.5
Amenities9.3
Service9.3
Cleanliness9.5
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All reviews(4173)
Positive reviews(4066)
Reviews with photos/video(548)
Easy to get around(590)
Delicious breakfast(415)
Close to train station(353)
Perfect for business trips(236)
Friendly front desk staff(146)
Clean pool(114)
Great swimming pool(114)
Delicious buffet(22)
Negative reviews(107)
Anonymous User
King Room
Stayed in Sep 2025
Business traveler
26 review
7.5/10
Posted on Oct 31, 2025
Conveniently located near Shanghai Hongqiao Station and airport with shopping options nearby
Response from Property: 尊敬的客人,感謝您的滿分認可!您指出的“地理位置優越”及其帶來的全方位便利,正是我們服務的核心優勢。能讓您的出行高效便捷,我們倍感榮幸。誠摯期待成為您下次到訪虹橋的首選!
_WeChat12344****
King Room
Stayed in Jul 2025
Family
30 review
10/10
Outstanding
Posted on Aug 17, 2025
The location is fantastic. It's only a 5-6 minute walk from Hongqiao Railway Station and directly adjacent to Hongqiao Tiandi. You can easily reach it by exiting the bus terminal of Hongqiao Railway Station and just crossing the street. It's also great for exploring Hongqiao Tiandi. The room was very clean, and the studio layout felt quite spacious. This place is ideal for a one-night stopover if you have a connecting train or flight the next day. They even provide children's slippers, and the delivery lockers downstairs are a very convenient touch.
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Response from Property: Thank you for choosing to stay with us and sharing such a thoughtful review! Your recognition is a great encouragement to us. We are always committed to providing our guests with a comfortable accommodation experience and convenient travel. We are pleased that our service provided you with a comfortable and convenient trip to and from Hongqiao Hub. We are also very grateful for your valuable feedback regarding your previous unpleasant experience and your continued decision to return. This is undoubtedly a great encouragement and support for us. We will continue to maintain our high standards and strive to improve in every detail. We look forward to seeing you again and wish you a pleasant journey and good health.
Guest User
King Room
Stayed in Aug 2025
Business traveler
3 review
9.5/10
Amazing
Posted on Sep 8, 2025
Very convenient location in walking distance from Hongqiao railway station.
Response from Property: 感謝您選擇入住我們酒店並分享如此用心的評價!您的認可對我們而言是莫大的鼓勵。酒店始終致力於為客人提供舒適的住宿體驗和便捷的出行環境,很高興我們的服務為您來回虹橋樞紐提供了舒心和便利。同時,我們也十分感謝您對於上次酒店入住期間發生的不愉悦的入住體驗給到了我們寶貴建議並且還能選擇繼續回來,這無疑對我們是莫大的鼓勵和支持,未來我們也會繼續保持高標準,努力在細節上做得更好。期待您的再次光臨,祝您旅途愉快,順遂安康。
LionelPS
King Room
Stayed in Jun 2025
Business traveler
2 review
10/10
Outstanding
Posted on Aug 2, 2025
The hotel is conveniently accessible via walkways/underground path from Hongqiao station/hub. Due to a minor construction, a certain path was obstructed and initially had issues finding direction. Thankfully signs were clear and was easy to navigate.
Hotel is equipped with sufficient amenities to make the stay enjoyable, and one of my favourite is the huge gym. Will love to come back again.
It is also surrounded by shopping malls and the centralised location allows access to train lines 2,10,17.
As my departure flight was in pudong airport, the direct airport line from Hongqiao airport took me only around 45mins, skipping the jams.
Response from Property: 感謝您選擇入住我們酒店並分享如此用心的評價!您的認可對我們而言是莫大的鼓勵。酒店始終致力於為客人提供舒適的住宿體驗和便捷的出行環境,很高興我們的服務為您來回虹橋樞紐提供了舒心和便利。同時,我們也十分感謝您對於上次酒店入住期間發生的不愉悦的入住體驗給到了我們寶貴建議並且還能選擇繼續回來,這無疑對我們是莫大的鼓勵和支持,未來我們也會繼續保持高標準,努力在細節上做得更好。期待您的再次光臨,祝您旅途愉快,順遂安康。
Anonymous User
King Room
Stayed in Jun 2025
Business traveler
8 review
10/10
Outstanding
Posted on Aug 4, 2025
Good and close to the train station. Need to have shuttle service to the train stations.
Response from Property: Thank you for choosing to stay with us and sharing such a thoughtful review! Your recognition is a great encouragement to us. We are always committed to providing our guests with a comfortable accommodation experience and convenient travel. We are pleased that our service provided you with a comfortable and convenient trip to and from Hongqiao Hub. We are also very grateful for your valuable feedback regarding your previous unpleasant experience and your continued decision to return. This is undoubtedly a great encouragement and support for us. We will continue to maintain our high standards and strive to improve in every detail. We look forward to seeing you again and wish you a pleasant journey and good health.
Alp Springs
Twin Room
Stayed in May 2025
Business traveler
7 review
10/10
Outstanding
Posted on Jun 14, 2025
Very nice location , very nice staff. Special thanks to Ms. Sharon , Ms. Tracy and Ms.Jennie for their nice behavior and fast service during check in and check out. Will stay again soon.
Response from Property: 感謝您選擇入住我們酒店並分享如此用心的評價!您的認可對我們而言是莫大的鼓勵。酒店始終致力於為客人提供舒適的住宿體驗和便捷的出行環境,很高興我們的服務為您來回虹橋樞紐提供了舒心和便利。未來我們也會繼續保持高標準,努力在細節上做得更好。期待您的再次光臨,祝您旅途愉快,順遂安康。
Guest User
Twin Room
Stayed in May 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jun 8, 2025
It was good. Neat room, good breakfast and the location is right by the road side in the central business district.
Response from Property: 感謝您選擇入住我們酒店並分享如此用心的評價!您的認可對我們而言是莫大的鼓勵。酒店始終致力於為客人提供舒適的住宿體驗和便捷的出行環境,很高興我們的服務為您來回虹橋樞紐提供了舒心和便利。未來我們也會繼續保持高標準,努力在細節上做得更好。期待您的再次光臨,祝您旅途愉快,順遂安康。
serendipity***
Twin Room
Stayed in Apr 2025
Solo traveler
8 review
10/10
Outstanding
Posted on Jul 22, 2025
Thank You Jennie, Sharon&Bryan!**
My recent stay at Shanghai hongqiao CBD Hyatt Place&Hyatt House was made truly memorable by the outstanding hospitality of Sharon and Jennie at the front desk.
A special thank you to Jennie for graciously helping us adjust our room type when we encountered unexpected needs. She patiently explained all options and went above-and-beyond to ensure our comfort. Sharon complemented this seamless experience with her warm demeanor and proactive follow-ups, making us feel genuinely valued as guests.
In addition, I'm very grateful to the concierge manager, Bryan, for helping me look up what delicious food and interesting places are around.
Their teamwork in resolving room arrangements while maintaining five-star service standards deserves recognition. It's rare to find staff who combine such efficiency with sincere care for guests' needs. Because of them, what could have been a stressful situation turned into a testament to your hotel's exceptional service culture.
We'll definitely return and recommend Shanghai hongqiao CBD Hyatt Place&Hyatt House to fellow travelers. Please extend our gratitude to Sharon, Jennie, Bryan and your entire team!
Response from Property: 感謝您選擇入住我們酒店並分享如此用心的評價!您的認可對我們而言是莫大的鼓勵。酒店始終致力於為客人提供舒適的住宿體驗和便捷的出行環境,很高興我們的服務為您來回虹橋樞紐提供了舒心和便利。同時,我們也十分感謝您對於上次酒店入住期間發生的不愉悦的入住體驗給到了我們寶貴建議並且還能選擇繼續回來,這無疑對我們是莫大的鼓勵和支持,未來我們也會繼續保持高標準,努力在細節上做得更好。期待您的再次光臨,祝您旅途愉快,順遂安康。
Guest User
Twin Room
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Oct 27, 2025
The room is big and valuable for the money I’m been paid. Clean and good services. Will back again next year
Response from Property: 尊敬的客人,您好!讀完您的評價,我們心中滿是温暖與感動!非常感謝您。“房間很大,物有所值”是對我們產品力的最佳肯定,“乾淨,服務周到”是對我們日常工作的最大鼓勵。而您的一句“明年還會再來”,則是我們能收到的最高評價,這比任何獎項都讓我們感到自豪。我們已經開始期待與您在明年的重逢了!祝您一切順利,我們明年見!
Ronan A.
King Room
Stayed in Sep 2025
Business traveler
75 review
10/10
Outstanding
Posted on Oct 23, 2025
Unbeatable convenience and comfort! Walking distance to Hongqiao transport hub. Super comfortable rooms and incredibly friendly staff (thank you, Jenny, for your efficient service!). The perfect base for transit, business, or a short trip. Highly recommended!
Response from Property: 尊敬的客人,感謝您賜予我們這份堪稱典範的完美評價與強力推薦。您所總結的“無與倫比的便利和舒適”,以及對於酒店在中轉、商務、旅行等多場景下的“理想之選”定位,是對我們戰略與服務體系的最高肯定。我們尤為珍視您對Jenny同事的指名讚揚。您對她“高效服務”的認可,我們已鄭重記錄並將進行內部表彰,這正是我們服務精神的卓越體現。您的推薦是我們最寶貴的資產。我們定當不負信賴,期待在您下一次蒞臨虹橋時,能繼續擔任您可靠的旅居夥伴。
Ian Lagac
King Room
Stayed in Aug 2025
Solo traveler
12 review
10/10
Outstanding
Posted on Sep 27, 2025
Great location, walking distance to Hongqiao Railway Station and metro lines. Tons of cafes, restaurants, and shopping around the area.
Response from Property: 感謝您選擇入住我們酒店並分享如此用心的評價!您的認可對我們而言是莫大的鼓勵。酒店始終致力於為客人提供舒適的住宿體驗和便捷的出行環境,很高興我們的服務為您來回虹橋樞紐提供了舒心和便利。同時,我們也十分感謝您對於上次酒店入住期間發生的不愉悦的入住體驗給到了我們寶貴建議並且還能選擇繼續回來,這無疑對我們是莫大的鼓勵和支持,未來我們也會繼續保持高標準,努力在細節上做得更好。期待您的再次光臨,祝您旅途愉快,順遂安康。
Guest User
Twin Room
Stayed in Feb 2025
Business traveler
3 review
9.5/10
Amazing
Posted on Mar 29, 2025
The good place to connect with high speed railway station. It can walk from the hotel to station about 600 meters. There is the shopping mall nearby the hotel. The room is clean and peace. The breakfast is variety food. It is so nice.
Response from Property: 尊敬的賓客您好,感謝您入住上海虹橋商務區凱悦嘉軒酒店。我們很榮幸您能夠享受您這次的入住以及對於我們酒店服務人員的認可,酒店地處虹橋商務區商圈,毗鄰虹橋站以及虹橋機場及多條地鐵線路,國家會展中心也是信步抵達。相信我們也會精益求精,不斷提高綜合服務水平,為顧客帶來更佳的居住體驗,歡迎您回“嘉”
Guest User
King Room
Stayed in Aug 2025
Business traveler
1 review
5.5/10
Posted on Oct 24, 2025
Was initially given a smoking room instead of a non-smoking. Cleanliness is not the best and breakfast did not have a lot of options for international guests.
Response from Property: 尊敬的賓客您好!感謝選擇上海虹橋商務區凱悦嘉軒酒店並與我們分享您的入住體驗。對您此次在酒店未能獲得滿意的入住體驗,我們深表遺憾和歉意!如若您願意跟我們進一步溝通,可以通過酒店預訂頁面的電話和我們取得聯繫,以確保您下次能夠擁有更為滿意的入住體驗。我們期待您的再次光臨!致以誠摯的問候.
NERONOV IVAN
King Room
Stayed in Apr 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on May 11, 2025
Very good and clear hotel !) good location, thank u so much ☺️
Response from Property: 感謝您選擇入住我們酒店並分享如此用心的評價!您的認可對我們而言是莫大的鼓勵。酒店始終致力於為客人提供舒適的住宿體驗和便捷的出行環境,很高興我們的服務為您來回虹橋樞紐提供了舒心和便利。未來我們也會繼續保持高標準,努力在細節上做得更好。期待您的再次光臨,祝您旅途愉快,順遂安康
Guest User
Twin Room
Stayed in Sep 2025
Business traveler
2 review
9.0/10
Great
Posted on Nov 7, 2025
Stayed for one night, everything was great in the hotel! Very clean and friendly staff
Response from Property: 尊敬的客人,您好!非常感謝您選擇下榻本酒店並分享您“一切都很棒”的入住體驗。得知您對酒店的整潔環境及員工的友好服務均感到滿意,我們倍感榮幸。您的認可對我們團隊是莫大的鼓勵,我們已將您的表揚分享至相關部門。這必將激勵我們全體同仁以更高的熱情服務每一位賓客。誠摯期待您的再次光臨,祝您生活愉快!