Shanghai Wanzhen Hotel Reviews

Response from Property: Dear customer, hello! I'm very sorry for the bad stay experience you had We didn't care about your needs It's our fault. The hotel WiFi is fully covered Our breakfast belongs to Chinese cuisine, with a total of 38 types. There are some changes every day, not all changes, and it may not meet your taste. We apologize for this Wanzhen Hotel is a Huizhou style building with only 2 floors. If guests stay on the 2nd floor, their luggage will be picked up by the front desk I sincerely hope to be given a chance, and I will definitely provide you with a different stay experience next time.

Response from Property: 尊敬的賓客您好！感謝您入住萬珍度假酒店，酒店地理條件優越，毗鄰迪士尼、浦東機場、川沙古鎮，並提供浦東機場、迪士尼、川沙地鐵站免費接送，每天有來回班車，服務好每一位賓客是我們的追求，服務至上是我們的宗旨，期待您的再次光臨，祝您工作順利，天天開心！！

Response from Property: Thank you for your recognition ，with your company，we will do better

Response from Property: Thank you for your review, your satisfaction is our greatest motivation. Our store includes free airport pick-up and drop-off services and free Disney shuttle service. There are more than 30 categories of breakfast for you to choose from. The hotel is 8 kilometers from Pudong Airport, an 18-minute drive, and 7 kilometers from Disneyland, a 15-minute drive. We look forward to your next stay.

Response from Property: 尊敬的客人您好：首先，我代表萬珍度假酒店向您表示最誠摯的歉意。我們非常理解您在入住期間遇到蟑螂的困擾，這絕對不是我們希望您體驗到的。我們非常重視您的反饋，並且已經採取了以下措施：1. 立即行動：我們已經對您入住的房間進行了徹底的清潔和消毒，確保不會再有類似問題發生。2. 全面檢查：我們對酒店的所有房間進行了額外的檢查和預防措施，以確保所有客人都能享受到乾淨舒適的住宿環境。3. 加強培訓：我們加強了員工對於房間清潔和維護的培訓，確保每位員工都能提供高標準的服務。4. 改進措施：我們正在與專業的害蟲控制公司合作，定期進行害蟲防治，以預防此類問題再次發生。我們非常重視每一位客人的體驗，您的反饋對我們至關重要。我們希望有機會能夠彌補這次的不愉快經歷。如果您願意再次給我們機會，我們將再次給到您優惠，以表達我們的誠意。請您與我們聯繫，以便我們可以進一步討論並解決您的問題。我們期待能夠為您提供更好的服務。再次為給您帶來的不便表示歉意，並感謝您的理解和支持。此致敬禮.

Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. The hotel has a rich and delicious breakfast buffet, and provides free pick-up and drop-off at Pudong Airport and Disney. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!

Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. The hotel has a rich and delicious breakfast buffet, and provides free pick-up and drop-off at Pudong Airport and Disney. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!

Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. The hotel has a rich and delicious breakfast buffet, and provides free pick-up and drop-off at Pudong Airport and Disney. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!

Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. The hotel has a rich and delicious breakfast buffet, and provides free pick-up and drop-off at Pudong Airport and Disney. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!

Response from Property: 親愛的賓客您好，感謝您入住萬珍酒店。非常抱歉讓您有不好的體驗，入住過程有問題隨時聯繫我們，24小時前台服務，馬上安排人為您解決，我們一直努力為旅客打造更加舒適便捷的體驗，希望我們能為您的假期增添喜悦 ，酒店期待您的再次入住！

Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. The hotel has a rich and delicious breakfast buffet, and provides free pick-up and drop-off at Pudong Airport and Disney. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!

Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. The hotel has a rich and delicious breakfast buffet, and provides free pick-up and drop-off at Pudong Airport and Disney. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!

Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. The hotel has a rich and delicious breakfast buffet, and provides free pick-up and drop-off at Pudong Airport and Disney. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!

Response from Property: Thank you for taking the time out of your busy schedule to give us a five-star rating ♥️ Thank you for your generous praise and strong recommendation! We will serve every guest more attentively and look forward to your next visit. I wish you a happy life, peace and happiness!