Ramada by Wyndham Serpong Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Serpong
Ramada by Wyndham Serpong Hotel
Jl. Raya Serpong No.89, Kota Tangerang Selatan, Cilenggang, 15310 Serpong, South Tangerang City, Banten, Indonesia
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Highlights
Free parking
Delicious breakfast
Ideal location
Lots to doAmenities
Outdoor swimming pool
Spa
Massage room
GymFree
Private parkingFree
EV charging station
24-hour front desk
Luggage storageFree
All amenities
Property Description
We are pleased to provide attentive service and a welcoming atmosphere that you can count on. We encourage passionate explorers to sample the best that our wide world has to offer. Let us be your tour guide to the areas best attractions your refreshing retreat from the ordinary or the breathtaking getaway that you deserve.
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7.7/10
All good... Staff friendly....with breakfast good
All 43 reviews
Surroundings
Airport: Soekarno–Hatta International Airport
(34.4 km)
Airport: Halim Perdanakusuma International Airport
(41.7 km)
Train: Serpong
(1.9 km)
Train: Stasiun Cisauk
(4.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2
Junior Suite
1 King bed
30-35m² | Floor: 27-31
Has window
Private bathroom
Toothbrushes
Private toilet
Conditioner
Check Availability
4
Deluxe Queen Room
1 Queen bed
30m² | Floor: 27-31
Has window
Private bathroom
Toothbrushes
Private toilet
Conditioner
Check Availability
4
Deluxe Twin Room
2 Single bed
30m² | Floor: 27-31
Has window
Private bathroom
Toothbrushes
Private toilet
Conditioner
Check Availability
3
Superior Twin Room
2 Single bed
22m² | Floor: 27-31
Has window
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
4
Superior Queen Room
1 Queen bed
22m² | Floor: 27-31
Has window
Private bathroom
Toothbrushes
Private toilet
Conditioner
Check Availability
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Guest Reviews
7.7/10
Good
43 reviews
- Cleanliness7.6
- Amenities7.8
- Location7.3
- Service8.1
Average for similar properties in Serpong

Review summary
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Service Quality: Many users praised the friendly and helpful staff, indicating that the service quality is a significant advantage of this hotel. The staff's attentiveness and willingness to assist contributed positively to their experiences.(based on 3 reviews)
Guest User
November 19, 2025
Clean room and comfortable for 2 persons stay. Great view of the surrounding area as the room we got was on a high floor. There is a convenience store right next to the lobby of the hotel which is great for late night snack trips!
Jenysm
September 3, 2025
All good... Staff friendly....with breakfast good
Anonymous User
November 13, 2024
Overall good
Geoffrey Giam
December 16, 2024
Hotel is good but there is nothing in the surrounding and therefore you need to get a car or taxi to nearby. However with the traffic in Jakarta , it means you have to wait for very long for the car to come. For business traveler who wish to have good rest, is best to get another hotel because there is a mosque just beside the hotel and the prayer starts from 330am to 430 am which disrupt sleep.
I have stayed at other hotel before but never encounter this.
Mohd Helmy Siman
June 11, 2024
Friendly staff and good services. Overall, the best hotel for business trip.
Amit K Malhotra
October 20, 2024
Not a clean hotel and will never return
Anonymous User
November 10, 2023
Spacious room, neat and clean
Guest User
January 15, 2024
A good place for a quick staycation with your family. Their pool depth options and sizes are my children’s favorite. I quite enjoy the breakfast. Not every hotel offers jamu in their buffet and i’m totally up for it. Thank you, Sahid.
Services & Amenities
Most popular amenities
Outdoor swimming pool
Spa
Additional charge
Massage room
Gym
Free
Private parking
Free
EV charging station
24-hour front desk
Luggage storage
Free
Restaurant
Cafe
Taxi booking service
Conference room
Additional charge
Business center
Kids' club
Wake-up call
Wi-Fi in public areas
Free
Outdoor swimming pool
Restaurant
Conference room
Restaurant
Sahid
Style: A la carte, Buffet
Dining options: Property guests only
Business hours: [Mon - Sun] 09:00-21:00
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Free
Car charging facilities
Transportation
Shuttle service
Additional charge
Taxi booking service
Front desk services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
Free
Wake-up call
Languages spoken
English
Indonesian
Food & drink
Convenience store/kiosk
Cafe
Room service
Health & wellness
Spa
Additional charge
Gym
Free
Massage room
Public areas
Garden
Smoking area
ATM
Elevator
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for children
Kids' club
Business services
Fax/copying service
Additional charge
Conference room
Additional charge
Business center
Accessibility
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | Contact property |
Children 4 years old and over | IDR 300,000 (approx. NZD 31.38) per person per night |
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
| Age | Fee |
|---|---|
Children 17 years old and under | IDR 60,000 (approx. NZD 6.28) per person |
Adult | Buffet:IDR 120,000 (approx. NZD 12.56) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2019
- Number of Rooms: 97
Phone:+62-21-53191388
Email:reservation@ramadaserpong.com
We are pleased to provide attentive service and a welcoming atmosphere that you can count on. We encourage passionate explorers to sample the best that our wide world has to offer. Let us be your tour guide to the areas best attractions your refreshing retreat from the ordinary or the breathtaking getaway that you deserve.
Frequently Asked Questions
What’s the cancellation policy at Ramada by Wyndham Serpong Hotel?
The cancellation policy at Ramada by Wyndham Serpong Hotel depends on your room type and booking terms.What’s the cancellation policy at Ramada by Wyndham Serpong Hotel?
What are the check-in and check-out times at Ramada by Wyndham Serpong Hotel?
Check-in at Ramada by Wyndham Serpong Hotel starts from 14:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Ramada by Wyndham Serpong Hotel?
What amenities, facilities, and services are offered at Ramada by Wyndham Serpong Hotel?
Popular amenities and services at Ramada by Wyndham Serpong Hotel include Shuttle service.What amenities, facilities, and services are offered at Ramada by Wyndham Serpong Hotel?
Are pets allowed at Ramada by Wyndham Serpong Hotel?
No, pets are not allowed at Ramada by Wyndham Serpong Hotel.Are pets allowed at Ramada by Wyndham Serpong Hotel?
How do I get to Ramada by Wyndham Serpong Hotel from the nearest airport?
The nearest airport is Soekarno–Hatta International Airport, located about about 35 mins from hotel by car (34.4 km) away.How do I get to Ramada by Wyndham Serpong Hotel from the nearest airport?
Does Ramada by Wyndham Serpong Hotel offer airport transfer services?
No, Ramada by Wyndham Serpong Hotel doesn’t offer airport shuttle or transfer options.Does Ramada by Wyndham Serpong Hotel offer airport transfer services?
About This Property
| Nearest Airport | Soekarno-Hatta Intl. Airport |
|---|---|
| Distance to Airport | 34.52KM |
| Nearest Train Station | Serpong |
| Distance to Train Station | 1.92KM |
| Average Price From | NZD93 |
| Hotel Star Rating | 4 |











