Semporna Lighthouse Hotel Reviews

Hotel Review Positive Points: 1. Air-conditioning was very effective and kept the room comfortable throughout the stay. 2. Great window view – beautiful sea and jetty scenery that adds to the relaxing atmosphere. (see my attached picture) 3. Excellent location – conveniently close to eateries and the jetty, making it easy to get around. 4. Reasonably priced in-house food – offers good value for money for guests who prefer to dine in. 5. Complimentary extra bottled water was provided upon request, which was appreciated. 6. Friendly and helpful staff across all departments – from housekeeping, café, and maintenance to the front desk. Everyone was courteous and attentive. 7. Special mention to the chef – a very kind and gentlemanly person. On our first day, we ordered 6 fried eggs for breakfast, assuming they were included. The chef initially didn’t inform us of the RM2 charge per egg and kindly did not charge us for them. When we later tried to order again, he politely informed us about the charge. We truly appreciated his honesty and kind gesture. 8. very nice grilled meat at the roof cafe (5th floor).The promo price is 5 sticks for rm9.9 . worth to eat! --- Areas for Improvement: 1. Limited breakfast buffet selection – mainly local dishes such as chicken, eggs, vegetables, rice, or noodles. While the food was tasty, there were no options like fresh milk, cereal, or egg station. Fruit choices were also limited to just bananas every day. 2. Window leakage during heavy rain – rainwater entered the room. However, the staff responded promptly and mopped the floor immediately. 3. No robe hooks in the bathroom – makes it inconvenient to hang clothes or towels. 4. Shortage of bath towels – clean towels were only available in the late afternoon after laundry was returned. 5. Extra blanket charge – an additional around rm50-60 was required if requesting one more blanket, which felt a bit expensive. 6. Low water pressure in the shower – the water flow was quite weak, making the shower experience less enjoyable. 7. Housekeeping quality needs improvement – there was sand in the room, and although we informed the staff, it was not cleaned properly even after the feedback. Extra Tip for Travellers: There’s no laundry shop in Semporna town, so do remember to bring enough clothes for your stay.

good strategic and got massage service have welcome drink as well

I booked two rooms, one for my parents, they said it was nice to have snacks in the room. But the door of my other room was open when I arrived. It was already past 3pm. When I entered the hotel, there were no towels, no boiled water, and there was uncleaned toilet paper on the floor. There was no light above the bed. When I went to my brother's room, his room had a light, while mine had no light except for the toilet. The breakfast service and food were all good.

Nice view

Can smell the water outside and hear noise outside. Great if that’s what you’re into!! The air con is not powerful enough to cool the room and very loud when in operation. Lobby staff sleeping on the desk in afternoon and nighttime. Pushy for check out, knocking at exactly 11:50am. Check out was slow, around 10mins. wait to return $100 cash deposit which wasn’t required at other hotels in the area.

Everything was very good, but the breakfast was too simple. Given the price, other hotels offer a better selection or a tastier breakfast. The location needless to say is very convenient. Great view to the sea. If you have a car, you need to find parking. Limited parking.

Clean but I stay time heater broken. Bath with cold water 😭

Hotel bear to jetty terminal, abt 2 mins walking distance but a bit far from seafood restaurant, abt 15 mins walking distance. Simple breakfast.

Location is good and the staff was nice. Just wanna to suggest the restaurant can renovation, the view is good but furniture can replace new one

You could have fruits and yogurts for breakfast

The experience is very good.

Hotel is new with new amenities likes But the water pressure for shower is very very low even on the second level.. Very basic local breakfast.

staffs are nice and the location is good

Very good. The snacks are very considerate. I booked for two nights in a row.