Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.6
Service8.5
Cleanliness9.1
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All reviews(221)
Positive reviews(214)
Reviews with photos/video(55)
Easy to get around(63)
Close to airport(61)
Convenient location(57)
Comfortable bed(17)
Small room size(17)
Great value for money(12)
Well designed(10)
Good sound insulation(10)
Negative reviews(7)
Ben
Guest Room
Stayed in Jun 2025
Solo traveler
3 review
9.5/10
Amazing
Posted on Jul 20, 2025
What can i not say about this hotel, SO NICE, unique layout and perfect location to the airport. The staff were so friendly too which made me feel super comfortable as a solo traveler travelling back the next morning. If i was to critique one thing, it would be the food menu is quite small for a hotel but what i did order was gorgeous and fresh.
Anonymous User
Guest Room
Stayed in Mar 2025
Couple
4 review
8.5/10
Very Good
Posted on May 11, 2025
This is our 2nd time staying at CitizenM because it’s just walking distance to Schiphol airport. Very convenient if you have early morning flight.
Ika_Elly
Guest Room
Stayed in Jan 2025
Couple
53 review
9.5/10
Amazing
Posted on Feb 2, 2025
Small room but cute and convenient.
The room is very small but also very convenient. It's perfect for a one night stay while going to or from the airport. I loved the short and funny messages in the room and throughout the hotel (a few of them can be seen in the pictures).
It has a small tablet by the bed, from where you can control everything such as the lights, the curtains, the TV, the radio.... It even has a cozy option, and if you choose it, you get relaxing music, curtains go down, and you get cozy lighting.
The bed is big and super comfortable. The room was very quiet. I had a great night's sleep.
The only thing that I'd like to see an improvement on are the pillows. They are both too thick, and it was uncomfortable for my neck.
The breakfast was generous, and there were a lot of vegetarian options.
It's just a short (and easy) walk from the airport or the coaches (such as the Flix Bus).
You can walk all the way into the check-in counter at the hotel, with the airport trolley. Very convenient! There are trolleys at the front door all the time.
You do the check-in yourself, but there is always a person to help. The staff was very nice and friendly.
I definitely recommend this hotel.
6/10
ElkieHon
Guest Room
Stayed in Apr 2025
Solo traveler
27 review
7.5/10
Posted on May 4, 2025
Small but functional. Overpriced
JE
Guest Room
Stayed in Nov 2024
Solo traveler
4 review
7.5/10
Posted on Jan 17, 2025
Slept well, they have very good beds. Location is also perfect for early flights. The room was not 100% clean when I first entered the room, there were hairs in the toilet soace (on the floor) for example
ChuaIvy
Guest Room
Stayed in May 2025
Business traveler
11 review
10/10
Outstanding
Posted on Jun 9, 2025
Stayed in this hotel for several numbers.
Walking distance to airport which make super early monring flight easier.
Smooth self check-in and check-out.
Clean bed and hot water - that what you need before a long flight,
Dino Destura
Guest Room
Stayed in Nov 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Dec 29, 2024
Staff are very friendly. Nice location walking distance to schiphol airport.
Guest User
Guest Room
Stayed in Oct 2024
Solo traveler
33 review
10/10
Outstanding
Posted on Nov 13, 2024
Modern design hotel. The staff were friendly and helpful and offered to change rooms as the first room had a strange smell.
Anonymous User
Guest Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 21, 2025
The room is small, but has a very interesting layout and everything you need for living. There is a bar on the ground floor, and the airport with a grocery store is five minutes away.
Fany MS
Guest Room
Stayed in Sep 2024
Business traveler
1 review
10/10
Outstanding
Posted on Oct 22, 2024
Cool hotel room! Near to airport, walking distance 5 mins. Love it the room ambience!
ARJ51
Guest Room
Stayed in Feb 2025
Business traveler
12 review
7.5/10
Posted on Mar 15, 2025
Practical, clean and easy to use, with fully automated check-in and an iPad controlled (temperature, curtains, tv) room. Ideal for a quick stopover on a transfer, although not cheap.
Zambezi
Guest Room
Stayed in Feb 2025
Solo traveler
10 review
8.5/10
Very Good
Posted on Mar 12, 2025
Hotel is a five-minute walk away from airport's entrance. Room is small and basic but bed is king size. Mood lighting feature on room's iPad is fun. Breakfast cost 19 euros but it is a buffet, so it can be good value if you're hungry. Includes, bacon, eggs, fried potato, mushrooms, danishes, fruit juices and coffee. I would use this place again.
RubyRoy
Guest Room
Stayed in Dec 2024
Family
7 review
10/10
Outstanding
Posted on Jan 28, 2025
Near Airport
Dutch Traveler
Guest Room
Stayed in Jul 2024
Solo traveler
8 review
9.5/10
Amazing
Posted on Aug 19, 2024
This hotel is always my preferred hotel near the hotel and it makes my transition so smooth. The bed is huge and very comfortable and the rooms are always very clean.
Only thing I miss is a mini bar just to keep something chilled or cool. The TV channel lay out is a bit strange as well as normally you start with all Dutch channels followed by International channels.
Love the light setting options and the sound proofing is great, you won’t hear any planes and give you a great rest before a long flight.
Cheng Guan
Guest Room
Stayed in Jan 2025
Business traveler
4 review
9.5/10
Amazing
Posted on Feb 8, 2025
Value for money stay at Schiphol airport. Easy access from airport as well. However the rooms are not really big…ok for one, really pushing for two person in a room since there isn’t really enough space for luggage. In addition, need to walk softly in the room, your neighbours will know when you’re moving.