Ward, Minami 5 Jonishi, 2 Chome−6−1, Chuo Ward, Sapporo City, Hokkaido, 064-0805, JapanSee Hotel Details
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1 night
Guest Reviews
9.2/10
Great
318 review
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Verified reviews
Location9.3
Amenities9.0
Service9.2
Cleanliness9.3
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All reviews(318)
Positive reviews(312)
Reviews with photos/video(105)
Easy to get around(74)
Close to metro(44)
Convenient for shopping(25)
Perfect for business trips(20)
Many amenities(18)
Tasty food(13)
Would stay again(8)
Nice toiletries(5)
Negative reviews(6)
Guest User
Standard Twin Room
Stayed in Jun 2025
Family
7 review
8.0/10
Very Good
Posted on Jul 5, 2025
The hotel is very convenient. It is next to Exit 4 of the subway with lots of restaurants nearby. Only few minutes from major shopping areas
Response from Property: Thank you for staying at Sotetsu Fresa Inn Sapporo.We are delighted that you appreciated the accessibility of the hotel from the subway exit and the convenience of the surrounding restaurants and shopping area.It is a great encouragement to our staff to hear that you had a comfortable stay during your stay.We will continue to strive to satisfy our guests not only with our excellent location, but also with our services and facilities.We thank you very much for taking time out of your precious time to write this review.We hope you will visit our hotel again when you come to Sapporo.Sotetsu Fresa Inn Sapporo Susukino Front Desk
Anonymous User
Standard Twin Room
Stayed in Apr 2025
Family
6 review
10/10
Outstanding
Posted on May 26, 2025
Very convenient just outside of Toho line train system, even provide face mask at the lobby for you to use.
A lot of good ramen stores around, convenient stores are abundant
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Sapporo Susukino. We are honored to hear that you were satisfied with our location and amenities. We are also very pleased that you enjoyed your meal and shopping. We will continue to strive to ensure your satisfaction in the future. Please use our hotel again when you visit Sapporo. Thank you very much for taking the time to post a review. Sotetsu Fresa Inn Sapporo Susukino Front Desk
Tina Fe
Connecting Room
Stayed in Feb 2025
Couple
8 review
9.5/10
Amazing
Posted on Apr 12, 2025
This hotel is near cbd of Sapporo, it is also near red light district. Clubs and adult only entertainment shops nearby, The subway that is 1 minute walk to here doesn't have escalators or lift. I highly recommend to take aiport limousine that stops 4 mins walk to hotel (assistance luggage carrying is provided). Breakfast buffet is cold. They don't have baine marie, I suggest to go early and wait for freshly cooked tempura or zangi. Delicious! DIY ramen taste weird! Check in and check out is easy with their machine. English speaking staff, lots of free toiletries or tea and coffee to bring to your room. Umbrella can be borrowed as well. There's a microwave and coin laundry on level 2. They provide pajamas, and can be replaced every night. Luggage space is non existent as per usual Japanese 3-star hotel but you can place or store it under your bed.
6/15
Response from Property: Thank you for staying at Sotetsu Fresa Inn Sapporo Susukino. We are very pleased to receive such high evaluations regarding our access, facilities, and staff service. The closest exit to our hotel from Hosui Susukino Station is Exit 4, but there is an elevator at Exit 6, which is a little far away, so please feel free to use it the next time you come with large luggage. We also thank you for your feedback regarding breakfast. We will share this with the staff at the breakfast venue and strive to improve so that our customers can be even more satisfied. Thank you very much for taking the time to submit your review despite your busy schedule. We hope you will use our hotel again when you visit Sapporo. We look forward to welcoming you again.Sotetsu Fresa Inn Sapporo Susukino Front desk
Marlene Guiang
Economy Double Room
Stayed in Jun 2025
Traveling with friends
4 review
8.5/10
Very Good
Posted on Jul 15, 2025
Hotel staff are very kind and helpful
Response from Property: Thank you for staying at Sotetsu Fresa Inn Sapporo Susukino.We are honored to receive your compliments on our staff.We are glad to hear that you were able to spend your stay with us with as much peace of mind as possible.We will continue to strive to provide attentive hospitality to our guests in the future.We thank you very much for taking time out of your precious time to leave us a review.We hope you will visit our hotel again when you come to Sapporo.Sotetsu Fresa Inn Sapporo Susukino Front Desk
FlorianTan
Economy Double Room
Stayed in Feb 2025
Family
1 review
7.5/10
Posted on Apr 12, 2025
The location is excellent. Right in front of subway exit. But there is no available lift/escalator. I let my room to be cleaned. The cleaner didn’t clean well and left the used towel on the floor. Overall it was a great stay.
6/8
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Sapporo Susukino.We are very pleased to hear that you are satisfied with our locations.However we apologize for any discomfort caused by the cleaning. We will share your comments with our cleaning staff and work to prevent a reoccurrence.We will continue to strive for the comfort of all our guests.Thank you for taking time out of your busy schedule to write this review. Sotetsu Fresa Inn Sapporo Susukino Front Desk
Alien.yin
Standard Twin Room
Stayed in Feb 2025
Family
9 review
9.5/10
Amazing
Posted on May 11, 2025
We stayed 3 days 2 nights at this hotel located in the Susukino area, a lot restaurants/ pubs/ bars within walking distance. The location is convenient, amenities provided with self service, public parking just behind the hotel but the cleanliness was not as expected.
Self check-in was a breeze, and the staff were always be there to guide and assist us. Room quite small but they are well-designed and functional.
Overall, we had a great stay at this hotel.
6/7
Response from Property: Thank you for staying at Sotetsu Fresa Inn Sapporo Susukino. We are very pleased to hear that you enjoyed your stay. We are glad that our convenient location and the abundance of restaurants in the area were helpful to your trip. We are also very encouraged by your compliments regarding our staff's behavior. We apologize that we did not meet your expectations regarding cleanliness. We will do our utmost to create an even more comfortable environment in the future. We hope you will use our hotel again when you visit Sapporo. Thank you very much for taking the time to post a review. Sotetsu Fresa Inn Sapporo Susukino Front Desk
jing.g.g
Economy Double Room
Stayed in Dec 2024
Solo traveler
20 review
9.5/10
Amazing
Posted on Feb 5, 2025
I used to stay in hotel next to this one everytime I come to Sapporo, but I am trying this one this time.
Due to flight delay it was late when i arrived the hotel. The hotel looks quite new and not bad for its sizes.
Many amenities are available at the lobby so you can pickup those you need.
Check-in and out with the machine, quite efficient.
It's value for its money and will definitely be staying here again when i go to Sapporo again.
Response from Property: Thank you very much for staying at the Sotetsu Fresa Inn Sapporo Susukino. We are very pleased that you have given a high rating to our hotel facilities. Please use our hotel again when you visit Sapporo. Thank you very much for taking the time to leave a review despite your busy schedule. We look forward to seeing you again.Sotetsu Fresa Inn Sapporo Susukino Front desk
Nina
Standard Twin Room
Stayed in Jun 2025
Couple
4 review
10/10
Outstanding
Posted on Jul 24, 2025
The hotel seems quite new. The room was small but efficiently designed and bathroom was spotlessly clean. There are self-service amenities in the reception area, which include facial cleaner, sunblock, hair wax and even facial masks. The room has black-out blind as well as day blind, we slept really well.
There's also self service luggage deposit area where we could leave our luggage after checking out.
All in all, a very efficient hotel. Would love to stay again if we are not driving (no carpark facilities on-site)
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Sapporo Susukino from among the many hotels available. We are very honored to receive your high evaluation and praise for our hotel. We will continue to strive to improve our services based on your feedback. We look forward to seeing you again. Sotetsu Fresa Inn Sapporo Susukino Front Desk
Dreamy
Superior Double Room
Stayed in Nov 2024
Family
6 review
10/10
Outstanding
Posted on Dec 17, 2024
An excellent choice. Room is big n comfy bed n tv can connect to Netflix n YouTube. Free pyjamas n toiletries at lobby such as, bath salts, nody lotion, body milk, hair wax, hair tie, comb, face masks, cleansing oil, lots more.. coffee, green tea, dajeeling, earl grey.. location is about 5mins from airport shuttle. Street car is also around there. Its in the city centre. Department stores closes early.. uniqlo/Gu 7pm.. dome halal friendly restaurants nearby. Don quiote megamall 24hrs, mister donuts till 12am.
6/10
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Sapporo Susukino out of many hotels. Your high evaluation of our hotel is very encouraging. We are glad you like our in-room TV viewing service.We are honored that you were satisfied with our location and amenities. We will take your feedback into consideration to further improve our services in the future. We sincerely look forward to serving you again. Sotetsu Fresa Inn Sapporo Susukino Front Desk
CshoSg
Economy Double Room
Stayed in May 2025
Family
7 review
10/10
Outstanding
Posted on Jun 23, 2025
Superb hotel. Everything is great. My second time here. Very convenient. Subway just outside, 8 min walk to Nijo market, 5 mins to shopping street.
Response from Property: Thank you for choosing our hotel again.All our staff were also very happy to hear that "Everything is great. "We are very glad to hear that you enjoyed our convenient location for sightseeing and shopping, with the subway station, Nijo Market, and the shopping street. We will continue to strive to further improve our services so that you will have a comfortable stay in the future.We look forward to welcoming you back.Sotetsu Fresa Inn Sapporo Susukino Front Desk
Lily Visaruta
Standard Twin Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on Jun 2, 2025
We stayed for 4 nights and meet all of our objectives! Clean and convenient, Good facilities, Easy to get to places, Satisfying amenities ❤️🥳😘
Recommended! 💌😊❤️
Response from Property: Thank you very much for choosing our hotel.All of our staff is very pleased to receive your warm feedback.We are honored to hear that you were satisfied with your stay with us.We are very pleased to hear that you found the cleanliness, convenience, facilities, and amenities of our hotel to be comfortable.We will continue to make efforts to improve our services so that our guests can spend their stay in comfort and peace of mind.We hope you will visit us again when you come back to Sapporo.All of us at Sotetsu Fresa Inn Sapporo Susukino look forward to serving you.Sotetsu Fresa Inn Sapporo Susukino Front Desk
Anonymous User
Superior Twin Room With Extra Bed
Stayed in May 2025
Family
4 review
10/10
Outstanding
Posted on Jun 6, 2025
We enjoyed staying in this hotel.
It's good location, good services, clean and spacious.
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Sapporo Susukino. We are very happy to receive such a high rating. Please use our hotel again when you visit Sapporo. Thank you very much for taking the time to leave us a review despite your busy schedule. We look forward to seeing you again.Sotetsu Fresa Inn Sapporo Susukino Front desk
Ross-
Standard Twin Room
Stayed in May 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Jun 8, 2025
Nice hotel in a good area.
There are also some free items such as
coffee, tea, etc
Response from Property: Thank you very much for staying at the Sotetsu Fresa Inn Sapporo Susukino. We are very pleased that you have given a high rating to our hotel's facilities and amenities. We hope you will use our hotel again when you visit Sapporo. Thank you very much for taking the time to leave a review despite your busy schedule. We look forward to seeing you again.Sotetsu Fresa Inn Sapporo Susukino Front desk
Mei
Connecting Room
Stayed in Mar 2025
Traveling with friends
8 review
9.0/10
Great
Posted on Apr 6, 2025
We enjoyed our 4-night stay at Sotetsu Fresa. The location is excellent, with a subway exit right in front of the hotel and Susukino Station just a 5-minute walk away. The room was new, clean, and comfortable. Basic amenities are available at the lobby, and there's a convenient laundry facility on-site.
Response from Property: Thank you for staying at Sotetsu Fresa Inn Sapporo Susukino. We are very pleased to receive high marks for our access, facilities, amenities, and cleanliness. We hope you will use our hotel again when you visit Sapporo. Thank you very much for taking the time to leave a review despite your busy schedule. We look forward to welcoming you again.Sotetsu Fresa Inn Sapporo Susukino Front desk
Guest User
Standard Double Room
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Dec 17, 2024
Easy to locate the hotel. Clean and comfortable
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Sapporo Susukino.We are very pleased to hear that you are satisfied with our locations.Being in Susukino, one of the best downtowns in Japan, we've benn providing our guests with good access to many a spot that is worth visiting.We hope you will visit us again when you come to Sapporo. Reception Sotetsu Fresa Inn Sapporo-susukino