Hotel Monterey Edelhof Sapporo

Hotel Monterey Edelhof Sapporo Reviews

Hotel Monterey Edelhof Sapporo

Kita 2 Jonishi, 1 Chome−１, Chuo Ward, Sapporo City, Hokkaido, 060-0002, JapanSee Hotel Details
Hotel Monterey Edelhof Sapporo
Hotel Monterey Edelhof SapporoHotel Monterey Edelhof SapporoHotel Monterey Edelhof Sapporo
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Guest Reviews

9.4/10
Amazing
942 review
Verified reviews
Location9.4
Amenities9.3
Service9.3
Cleanliness9.5
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All reviews(942)
Positive reviews(918)
Reviews with photos/video(297)
Delicious breakfast(193)
Relaxing hot springs(85)
Large rooms(76)
Well decorated(54)
Close to airport(23)
Luxurious(16)
Loved the night views(12)
Delicious buffet(12)
Negative reviews(24)
Ho Bobo
Semi Double Room
Stayed in Apr 2025
Couple
28 review
7.5/10
Posted on May 25, 2025
The room is kind of small, just like other hotels in Japanese big cities. Fortunately, there is a public bath area, which is natural onsen.
Response from Property: Thank you very much for visiting us. The natural hot springs are very popular with our guests. We will continue to work hard to satisfy you and look forward to serving you at our Monterey hotel.
Anonymous User
South Twin
Stayed in Mar 2025
Family
3 review
10/10
Outstanding
Posted on May 5, 2025
It was a pleasant stay and a good onsen with nice beer. Lovely cherry blossoms outside the hotel!
Response from Property: Thank you for your kind words regarding your recent stay at Hotel Monterey Edelhof Sapporo. We are delighted to hear that you enjoyed our onsen facilities and appreciated the beautiful cherry blossoms surrounding the hotel. It is always our aim to provide a pleasant and memorable experience for our guests. We hope to welcome you back in the future for another enjoyable stay.Hotel Monterey Edelhof Sapporo　Manager
Yumi_K
South Triple Room
Stayed in Jun 2025
Family
1 review
9.0/10
Great
Posted on Aug 1, 2025
We chose a room with 3 beds. It’s a two Japanese sized twin beds with one single bed. It was pretty large for us family of 3. The room is big enough we were able to open two of our large suitcases and leave it open the entire stay. But they also have storage under the bed. Very thoughtful layout for travelers with many luggages. It’s one block away from the Odori Park, and about 10 to 15 mins walk to the Susukino area with all the shopping and restaurants. This hotel also comes with big Onsen (hot spring) SPA for guests. Downstairs also got the coin laundry room. We took the airport bus to get here because the bus stops in front of the hotel. However, to get to airport the bus won’t stop here. We walked to JR Sapporo Station to take the train to get to airport instead. It was about 15 mins walk. I will definitely stay here again.
Response from Property: Thank you very much for staying at Hotel Monterey Edelhof Sapporo. We are delighted to hear that you enjoyed your stay in our spacious rooms, which met your family's needs.We are also very pleased to hear that you appreciated the location of our hotel, which is within walking distance to Odori Park and the downtown area of Susukino. Many of our guests appreciate the location of our hotel, which is within walking distance from Odori Park and downtown Susukino. We are glad to hear that you are also satisfied with our facilities such as hot springs and coin-operated laundry.We hope you will visit our hotel again when you come to Sapporo. Thank you very much for choosing Hotel Monterey Edelhof Sapporo.
Guest User
Standard Triple Room
Stayed in Jun 2025
Family
1 review
7.5/10
Posted on Jul 25, 2025
The hotel location is good. Cons: We stayed in a 3 people room, it was quite crowded, as it was in fact a twin room + an additional bed. We could barely find space to open our suitcases. The hotspring /SPA was so crowded at night that we once had to wait outside the lounge. I don't know if it's because the hotspring/ SPA will close at 10:30 pm; I personally prefer hotels with SPA open overnight. There were many varieties and choices available in the breakfast. However, the hot dishes weren't hot enough, and there won't be any changes in the food varieties. I was also not notified by the hotel of an arrived package I ordered online. I was disappointed.
Zomo
South Twin
Stayed in Nov 2024
Couple
34 review
8.0/10
Very Good
Posted on Jan 4, 2025
Hotel is huge! However, it’s not exactly an easy to walk to with luggage in the snow location, it’s literally in between to stations, so it’s always a battle which one to walk to. Hotel has a nice onsen, with several indoor pools, and a tiny outdoor one with no views. It’s a shame that the onsen operating time ends super early And only opens 12-10pm and 7-9am, very disappointing. Rooms were spacious and tall beds so you can store more luggage underneath but there’s only heater mode during winter and you will have to get the staffs to help unlock the window because it is too warm in the room.
Response from Property: Thank you very much for staying with us. We are very grateful to you for coming to our hotel despite the bad weather conditions on the winter road. We apologize for the inconvenience of not being able to use the air conditioner during the winter. We will do our best to make your stay as comfortable as possible. We look forward to welcoming you again.
SalinaC
South Triple Room
Stayed in Nov 2024
Family
7 review
10/10
Outstanding
Posted on Jan 15, 2025
Very nice ambience. Have to give a thumbs up 👍🏻 for the house keeping quality of cleanliness, room got cleaned up every day. Room is so comfy except for the heater which we can’t control ourselves, room gets warmer even is winter time don’t know why, maybe because of the window can’t be open? And we can’t turn on the air conditioning as well.
Response from Property: Thank you very much for staying with us. We are very grateful for your kind words of praise. Our staff will be happy to assist you in opening the room. We will do our best to make your stay as comfortable as possible. Thank you very much.
Guest User
Standard Single Room
Stayed in Nov 2024
Solo traveler
2 review
9.5/10
Amazing
Posted on Dec 16, 2024
Good location. A few minutes walk from the station. Room was clean and modern. The last entry for spa is a but too early (10pm). For travellers who loves to go out at night you might miss it. The spa was a bit small too. The breakfast was exceptional. I strongly recommend everyone trying. You get variety of food. The coffee was like the best latte I’ve ever had from a machine
Response from Property: Thank you very much for staying with us. We are very grateful for all the compliments you have given us. We look forward to welcoming you and your family again soon. Please take care not to catch a cold as it will be a cold season. Thank you with all my heart.
Msnoname
South Triple Room
Stayed in Nov 2024
Family
4 review
9.5/10
Amazing
Posted on Dec 11, 2024
A beautiful hotel with a spacious room. We stayed at the South wing and the room was clean, modern and big for Japanese standards. The shower area and toilet are not separated though. The onsen was big.The closest metro station is the Odori Station. If you are feeling cold, you could use Sapporo Sosei Square (beside the hotel) to connect to the metro station.
Response from Property: Thank you very much for staying with us. We are filled with gratitude for your kind contribution. Please come again with us. We look forward to seeing you again.
CC diamond
Standard Twin Room
Stayed in Oct 2024
Solo traveler
4 review
8.5/10
Very Good
Posted on Dec 25, 2024
The hotel is located between Sapporo Station and Odori Station, very convenient for taking the railway. The hotel offers hot springs and free Sapporo beer at 7:30 p.m. The room is well-equipped and has a great view, with a beautiful night view of Sapporo. The Christmas decorations in the hotel are beautiful and the staff are very polite. The only downside is that the towels were dirty one day and the bed sheets were not changed. I will definitely stay at this hotel next time I visit Sapporo.
Response from Property: Thank you for your kind words regarding your recent stay at Hotel Monterey Edelhof Sapporo. We are delighted to hear that you appreciated our convenient location, well-equipped rooms, and the beautiful Christmas decorations. Your compliments about our staff's politeness are also greatly valued.We sincerely apologize for the oversight concerning the towels and bed sheets during your visit. Bed linen is only provided every two days to protect the environment.We take cleanliness very seriously and will ensure this feedback is addressed with our housekeeping team to enhance our service quality.We look forward to welcoming you back on your next visit to Sapporo.We sincerely apologize for the oversight concerning the towels and bed sheets during your visit. We take cleanliness very seriously and will ensure this feedback is addressed with our housekeeping team to enhance our service quality.We look forward to welcoming you back on your next visit to Sapporo.
Guest User
Deluxe Corner Twin Room
Stayed in Oct 2024
Family
7 review
10/10
Outstanding
Posted on Nov 26, 2024
Love this mid size hotel, easily beats many of the international luxuries brands.... mind you this is not a young hotel, yet everything is well kept and for asian who likes harder beds this is one of the BEST mattress i have slept on. Not to mention the bed linens is of extreme high quality that make the likes of Park Haytt and Conrad feel like cheaps rags.
Response from Property: Thank you very much for staying with us. Thank you for the picture of Hoff. We look forward to seeing you again with a smile at our hotel when you visit Sapporo. Thank you very much.
Mirabellez
South Twin
Stayed in Oct 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Nov 13, 2024
Excellent! Love the hotel and conveniently located. Took the airport bus and stop is right infront of the hotel and few minutes walk to Sapporo station too making it accesible to any parts of the city. Amenities is well provided too. Spa and Onsen is located at the top floor and free access for hotel guests. Definitely my choice to stay in Sapporo!
Guest User
South Triple Room
Stayed in Oct 2024
Family
3 review
8.0/10
Very Good
Posted on Dec 11, 2024
Nice facade on the outside and hotel staff very professional and speak good english
Response from Property: Thank you very much for staying with us. We are very grateful for your highest evaluation of our hotel. We look forward to welcoming you again with your family and friends. Thank you very much.
SUET YING
South Twin
Stayed in Feb 2025
Couple
3 review
9.0/10
Great
Posted on Apr 3, 2025
Hotel room is clean and spacious, convenient for both self drive tourist and those using public transportation. Car park access is easy and also within short walking distance to TV tower and the city centre for food hunting. Breakfast is great too with sashimi served along with other varieties, especially impressed by the Hokkaido ice cream served which is a cool round up with coffee to start the day. Great value for money, highly recommended!
Response from Property: We are very grateful for all the compliments. I too believe that Hokkaido ice cream is truly delicious. I hope you will visit Sapporo again and enjoy its gourmet food. Please come to Sapporo again!
Ivy Yin Kwan
South Twin
Stayed in Feb 2025
Couple
1 review
10/10
Outstanding
Posted on Mar 18, 2025
The staff was so helpful and patient to help me call my next hotels in Jozenki & Toya Lake to confirm the booking of shuttle bus service and searching express train schedule for me. He was so friendly and professional ( forgot to ask this young man’s name). Highly recommended and will book the same hotel next time in Sapporo❤️
Response from Property: Dear Valued Guest,Thank you for sharing your kind words regarding our staff's assistance during your stay. We are pleased to hear that their professionalism and helpfulness made a positive impact on your experience. Your recommendation is greatly appreciated, and we look forward to welcoming you back to Hotel Monterey Edelhof Sapporo on your next visit.Best regards,Hotel Monterey Edelhof Sapporo
YukiMY_
Standard Twin Room
Stayed in Apr 2025
Family
7 review
10/10
Outstanding
Posted on Jul 16, 2025
Great facilities and clean room at a very good location in the heart of Sapporo
Response from Property: Thank you for your kind words regarding our facilities and the cleanliness of your room. We are delighted to hear that our location in the heart of Sapporo contributed positively to your experience. It is our goal to ensure that all guests enjoy a comfortable and memorable stay.