Grand Metropark Hotels in Sanya

We were guests in this hotel for the third time. We were left with wonderful impressions and that is why we chose it again. And we are delighted again! The hotel is in a wonderful location, Dadonghai Bay. It has its own territory with swimming pools. The breakfast was for every taste. Varied and delicious! On the territory of the hotel there are several restaurants, shops, children's club, etc. The service staff is at an excellent level. My personally thanks to Vanessa! Sincerely yours, Zhivka Gancheva Bulgaria

The location is spot on. Right on the end of the Dadonghai stretch. Prime location to start a good beach walk. The breakfast until 13:30 is a perfect and they have a great variety. Suitable for westerners. Very family friendly which for me as a downfall but for obvious reasons can be seen as a plus. The gym was well equipped and the infinity pool was kept warm which was nice. The staff was very helpful. I initially booked for 5 nights and prolonged to 7. You get your money’s worth out of this one. The view from the room was spectacular and so was the bath tub. No privacy in the bathroom if you’re sharing though and no hooks to hang towels and robes.

The hotel room was spacious and neat. It had a bathtub, separate shower/toilet, a large closet with a safe, a mini fridge and some cups, which I really liked since I made my own breakfast. The sea view from the balcony combined with that of the hotel's infinity pool looked amazing! The hotel is only 15 minutes by walk away from the nearest beach and everything is relatively close. Since it was located on a hill with a long drive through... ordering things from meituan was really convenient. They even had a meituan locker where you can scan the code and collect your order! The front desk receptionist spoke proper English, was nice and attended to my needs. They also had a gym and restaurant. It's sad that they didn't have a laundry room since I stayed in Sanya for a week and wanted to do my laundry. Also the pool closes at 7h so at night you couldn't swim. But you could lay down and enjoy the fresh nightly breeze!

Firstly the concierge at the front desk was easy to contact before arriving at the hotel. My wife and I were celebrating our anniversary so I asked them to plan ahead whatever they could and they prepared some cake and a romantic bed setup. The front desk clerk was available at most times during the day if we had any questions or requests. The selected villa room was spacious and very comfortable. Room service did a good job daily and they were very understanding. The hotels facilities are pretty great. All maintained well. The location of the hotel is superb for yalong bay, it’s walking distance from the beach. The breakfasts weren’t bad either, and the breakfast time was up until 12:00 which is amazing. This was a fantastic experience and I’d recommend this hotel to anyone coming to Sanya for leisure.

Always my favorite spot in Sanya: private enough, good beach and clean sea, still at a stone drop from the city center. Very convenient location within the city, so it’s possible to go out and discover the food options the city has to offer. The resort architecture and decoration it’s another label, sober and elegant still with a south asian touch and far from the usual bling bling massive resort style. This time I rented the Villa which couldn’t get any better. Beautiful house, and luxurious build: the ceiling was more than 4 meters high! Massive and double walk in closet, bathrooms etc. loved it! Special thanks to Manager Asitha and Ámbar from the Reception. Actually all staff are great, specially the mini car drivers that’s helps to move around and brings the takeaway orders.

The JW Marriott Hotel Sanya is truly an exceptional place to stay. The hotel's location is superb, offering breathtaking views of the mountains and the sea. The rooms are spacious, elegantly decorated, and extremely comfortable. The service is top-notch. The staff is friendly, professional, and always ready to assist with any request. The facilities are excellent, including a beautiful swimming pool and a well-equipped fitness center. The dining options are diverse and delicious. Overall, I highly recommend this hotel and would definitely stay here again. Five stars!I would like to give a five-star review to the staff member KAZAKOV at JW Marriott Hotel Sanya . KAZAKOV is extremely professional and friendly. His service is impeccable. Whenever I had a question or needed assistance, he was always there with a smile on his face and ready to help. He made my stay at the hotel truly memorable. His attention to detail and dedication to ensuring guests have a wonderful experience is truly remarkable. Thank you, KAZAKOV! You are an asset to the hotel. Five stars all the way!

This has been my third trip to Sanya and I must say this hotel left a lot to be desired. My personal goal for choosing this hotel was A. Trip.com is still using great photos of the place that sold that island retreat to me and B. to have the resort vibe where I would not have to leave the comforts unless it was for a good reason. However on arrival and inspection my husband and I quickly realized we would be seeing a lot more of Yalong Bay than we had planned with almost every meal being eaten at other hotels with much less of an “off season “ vibe. The location is great and accessible to the beach but the hotel boasts pools(more than 1 being important) however on inspection only the kiddie pool and half of the main pool were allowed to be used. The pool in front of the McDonalds was semi drained and cornered off despite staff members cleaning in it as if it were being used. The main pool divided up into 4 areas was also not in full use with the entire right side being forbidden. Many of the other pool like areas that originally had been marked as swimming areas also had signs up saying it was a “landscaping pool - do not enter”. Another unsettling part is the incessant douyin content creators who set up camp at the stairs of the only usable pool to film the general area and talk all day in shifts with no real consequence or idea of privacy. As for dining the “western style dining” was definitely not catering to westerners unless you count rubbery eggs and dry bacon with a side of rotisserie corn sausage as a “full English” the dining hall itself is in two areas indoor (with broken upholstery and exceptionally dirty flooring) and outside with chairs that resemble public swimming pool seating in the 80s with a dose of tetanus on the legs. The evening dining is also something to be avoided if you have no way of understanding Chinese or do not wish to get food poisoning since meat is kept outside in dishes for you to choose your own BBQ options while no regard for cross contamination or food allergies are applied. The hotel rooms themselves were the redeeming feature of this hotel with daily cleaning and good views of the mountain and ocean depending on your choice of room when booking. It is also worth noting there is no room service but there are very convenient meituan drop boxes located outside the hotel lobby. Cleaning staff were super friendly and other hotel staff seemed to be divided into “older” and “younger” the younger of the bunch being much more helpful and more recognizable as people working in the hospitality industry. Other amenities such as the spa (was not occupied and not on offer) and the gym was well equipped however some machines were of the older more unreliable variety and with no working air conditioning you could potentially be working out in a sauna. On arrival you are offered a complementary coupon for one afternoon tea set, the pictures used for advertising this special offer are unfortunately false advertising. With an odd assortment of savory and sweet cookies and snacks it was anything other than something I would purchase myself. Our first impression was that the hotel was in an “off season” but on closer examination of hotels in the surrounding area we found other hotels to have daily scheduled activities, full use of amenities and to be run by actual hospitality staff and not by untrained locals like the LAN Sanya - ocean view resort. Unfortunately this hotel would get a 10/10 would not recommend to foreigners and would not book again from me.

The hotel is outdated and old. The fridge was broken, the shower door leaked. Great video and breakfast was very good but this hotel needs remodeling for sure.