Thermes Luxury Villas and Spa

Stunning Views: Guests frequently praised the breathtaking views of the caldera and sunset from the villas, which created a serene and memorable atmosphere.

I forgot my jacket in the room during check out. I came back after an hour to retrieve my jacket. I told the the frontdesk that I forgot my jacket in the room. I wanted to go in the room because its near the frontdesk but they told me to wait and they will check it with housekeeping. Our room was 109. Minutes later, the frontdesk cameback with my jacket. I immediately checked my money in the pocket and it was gone. My pockets has a zipper. I know 100% it was closed because I put my money there with a few coins. When he handover my jacket I already noticed that the pocket was opened. So I told the frontdesk that my money is missing. The frontdesk told me to wait because the manager is there. I never got back my money. Here is the sad part. The way the manager handled the situation is bad. I use to work as a frontdesk for a long time. This is how it went. The manager called the housekeeping in the frontdesk. The housekeeping came to the frontdesk. I dont understand when they were speaking because I dont know the language. The manager said, the housekeeping did not get it. Maybe you have visitors in the room? I said NO. Then she told me, when you are checking out, your wife was in the room. So what does she mean? My wife took it? Place was beautiful. But if something wrong happens, it will make the experience bad. I dont really make bad reviews because I undertand how it works. This is the 1st time

Wonderful few days at Thermes. The rooms could do with a little TLC as looking a little dated, but the views by the pool are stunning. Proximity to Megalochori is a bonus, just 10min walk and the hotel 1min away has a fabulous restaurant with an incredible sunset view.