West East Suites

Best location in Santorini. Close walk to Imerovigli and a manageable hike to Oia. The view from our room was fantastic but also offered privacy unlike many accommodations on the caldera. Staff was great with recommendations for places to eat.

This place just keeps getting better and better! This was our third stay at West East Suites in Santorini, and this time we had the joy of sharing the experience with our daughter’s in-laws—on their very first visit to Greece and Santorini. Once again, West East Suites exceeded all expectations. From the prompt and thoughtful email communication with the reservations desk (thank you, Fay!) to the warm welcome upon arrival, the staff treated us like family and instantly made us feel at home. Their attentiveness, even to the smallest details—always comes with a perfect balance of warmth and professionalism. The rooms… oh my goodness! They are one of the main reasons we keep coming back: spotless, beautifully designed, and offering breathtaking views of the caldera. Every detail reflects the owners’ dedication to creating an unforgettable guest experience. And the food! Breakfast is a highlight of each day, with plenty of fresh and delicious options. Yet I always return to a traditional Greek favorite—kagiana—scrambled eggs with tomatoes and basil, simple but elevated to perfection. Add to that the serenity of the atmosphere—peaceful, relaxing, and authentically Greek—and you realize why this place is so special. Fotis in the bar will make you the best cocktail in town and Ioanna will serve you with the best smile. How could anyone go wrong with a chef recognized for six years in a row at Fly Away, the west-east restaurant? This year we expanded our activities: in addition to visiting the museum in Oia, we toured a winery (Santorini’s wines are truly unique, grown without irrigation and nourished only by the island’s humidity) and, for the first time, took a catamaran trip around the caldera. Swimming in its deep blue waters (over 1,200 feet!) and watching the Santorini sunset from the sea was unforgettable. Best of all, the staff at West East Suites arranged everything seamlessly, making it a completely stress-free experience. Guess what—our next trip is already in the works! We can’t wait to return in June or September for yet another stay at our favorite place in Santorini.

All I can say is that the hotel in terms of Location Amenities Staff caliber Is way beyond its 5 star rating Location : you get to see the most wonderful view in all of the island Amenities : spacious rooms , spotless and well appointed Staff caliber: can I say I had a few setbacks in my trip to Greece and I was about to lose my non refundable booking. I called reservations and asked for a modification and not only did they amended despite being fully booked but they gave me a free upgrade ! Seriously a big thank you to Zina , And a thankyou to Joana, Harris and all the staff that bent backwards over forwards to help me and my children enjoy every minute of our stay Thank you thank you !

The pool was far smaller than we’d imagined, making it unappealing for relaxation. It turns into a dining venue in the evenings, so you can’t use it in the late afternoon. A road right below ruins the view, dispelling any notion of the infinity pool showcased in their photos. It’s no wonder hardly anyone hangs out there. We chose to visit another hotel for a superior pool and Caldera view, which really sums up our experience in this hotel The hotel’s pictures imply great views from most rooms, but in reality, few deliver such a view, and it’s hard to tell until you arrive. At check-in, we were asked for the card used to book. Since I didn’t have it, they said they’d cancel our reservation and demanded a new payment, which seemed shady. I’ve traveled quite a lot, and no hotel has ever required this. The manager was abrupt and insistent, making the situation even worse. The staff’s dismissive and arrogant attitude only added to our frustration. On the upside, breakfast was really good, with up to standard service and the option to have it brought to our room, which was quite convenient. The parking lot was also spacious. Beyond these advantages though the hotel didn’t live up to the quality we expected.