Av. Libertador Bernardo O'Higgins 632, 8330066 Santiago, Región, Santiago, Metropolitana, 8320000, ChileView Hotel Details
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1 night
Mercure Santiago Centro Guest Reviews
4.7/5
Amazing
48 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(48)
Positive reviews(47)
Reviews with photos/video(10)
Great location(15)
Awesome stay(12)
Friendly staff(11)
Awesome rooms(8)
Delicious breakfast(7)
Convenient location(6)
Clean and tidy(5)
Negative reviews(1)
Guest User
Classic Twin Room
Stayed in Aug 2024
Couples
29 review
4.5/5
Great
Posted on Sep 21, 2024
Hotel is in a good location. Everything is clean. Would recommend others to come again. Nice view from the hotel.
Louise Marie
Superior Room with 2 Double Beds
Stayed in Nov 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Great location. Staff is wonderful as well. Enjoyed the pool on the 5th floor with food and drink.
Anonymous User
Classic Twin Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 20, 2025
Perfect location. 500 meters away from Hop on Hop off Turistic bus stop # 7
Hera Sz
Classic Twin Room
Stayed in Jan 2024
Couples
63 review
5.0/5
Outstanding
Posted on Feb 27, 2024
Excellent and spacious hotel located right in the center of Santiago . Breakfast is delicious and staff are extremely friendly. It is in front of the metro station which is a plus to go anywhere in Santiago.
6/8
Ruan
Superior Queen Room
Stayed in Jun 2024
Couples
21 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Wonderful little hotel. Great bar and pool area. No need to go out at night at all. The hotel was so professional that they contacted us about belongings we left behind and was kind enough to send it with friends.
ralph cappelle
Classic Room with Double Bed
Stayed in Jun 2024
Business travelers
12 review
4.5/5
Great
Posted on Sep 13, 2024
Even as a platinum acor member, I expected a little but more early check inn.
Feng Ming
Classic Room with Double Bed
Stayed in Dec 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Jan 20, 2025
Good location with convenient service!
Guest User
Superior Queen Room
Stayed in Mar 2024
Business travelers
1 review
4.7/5
Amazing
Posted on May 1, 2024
The hotel is good, clean warm welcome and supportive from staffs. The location is on the main road, have some small restaurants and street foods. Night market around the hotel location which is easy for visitor to buy some necessary materials such as, phone card, currency exchange and other souvenir. The room is clean
Olga_R
Classic Room with Double Bed
Stayed in Dec 2024
Couples
5 review
4.5/5
Great
Posted on Jan 27, 2025
My husband and I stayed at this hotel for 2 nights. The hotel is located in the old town, within walking distance of the main attractions. There are restaurants and shops nearby. The hotel also has a restaurant, they serve breakfast there, but we did not take it. The hotel has a small pool and a bar, as well as a gym.
The room is not clean everywhere, for example, dust in the nightstand. The bed is clean, the towel too. The staff is friendly and polite, there is security at the hotel. We were satisfied with the hotel.
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Guest User
Classic Room with Double Bed
Stayed in Dec 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Feb 8, 2025
Very good, the hotel restaurant has a rich breakfast. The room is relatively quiet and the Wi-Fi is good.
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Guest User
Classic Room with Double Bed
Stayed in Aug 2024
Business travelers
40 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Facilities: The room is clean, the 2nd floor is the restaurant, the 5th floor is the gym and swimming pool, and the 6th floor and above are the guest rooms. The room is relatively spacious for the same price. The breakfast is OK, which is above average for hotels of the same grade.
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Wang
Classic Room with Double Bed
Stayed in Jan 2025
Couples
6 review
5.0/5
Outstanding
Posted on Feb 8, 2025
The hotel is in a great location, there is a McDonald's downstairs and a supermarket nearby. After returning from Easter Island, I chose to stay here again. Thank you for giving me such a wonderful experience😊
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Guest User
Classic Twin Room
Stayed in Nov 2024
Couples
18 review
4.7/5
Amazing
Posted on Dec 8, 2024
Very cost-effective, great location, convenient transportation! Suitable for business and couples ~ The menu of the restaurant inside is unique, a combination of Italian and Chilean local dishes!
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Suiyuefengsha
Standard Queen Room
Stayed in Oct 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The restaurant is first-class, the environment is elegant, quiet and comfortable. The surrounding attractions and shopping are extremely convenient
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Guest User
Standard Queen Room
Stayed in Oct 2024
Business travelers
13 review
4.5/5
Great
Posted on Nov 23, 2024
The price/performance ratio is OK. Just be careful when going out. I saw someone's phone being robbed at the hotel entrance.