Vienna Hotel (Sanming North Station)

Vienna Hotel (Sanming North Station) Reviews

Vienna Hotel (Sanming North Station)

No. 21 Ligang Middle Road, Shaxian District, Sanming, Fujian, ChinaSee Hotel Details
Vienna Hotel (Sanming North Station)
Vienna Hotel (Sanming North Station)Vienna Hotel (Sanming North Station)Vienna Hotel (Sanming North Station)
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

9.6/10
Excellent
783 review
Verified reviews
Location9.7
Amenities9.5
Service9.6
Cleanliness9.6
Filter by:
Sort by:
All reviews(783)
Positive reviews(772)
Reviews with photos/video(199)
Friendly front desk staff(90)
Classy environment(79)
Fantastic river view(67)
Delicious breakfast(67)
Convenient parking(43)
Perfect for business trips(19)
Located downtown(10)
Awesome gym(9)
Negative reviews(11)
Guest User
Deluxe Double Room
Stayed in May 2025
Traveling with friends
2 review
9.0/10
Great
Posted on Jun 9, 2025
Clean and nice. Polite and courteous staff. Room change request due to smoky smell was attended immediately.
Response from Property: Dear guest,Thank you so much for taking the time to share your positive feedback! We're delighted to hear that you found our hotel clean, our staff polite, and that we were able to promptly assist with your room change request. Your comfort and satisfaction are our top priorities, and it’s wonderful to know we met your expectations. Whether it’s the cleanliness, service, or our responsiveness, your kind words inspire us to keep delivering exceptional experiences. We look forward to welcoming you back for another pleasant stay soon! Wishing you safe travels and all the best in your future adventures!
yangyongb
Deluxe Room (2 Beds)
Stayed in Jan 2025
Other
18 review
10/10
Outstanding
Posted on Feb 14, 2025
The hotel is in a prime location, within walking distance of shopping, dining and sightseeing. The front desk staff was very friendly and gave us two souvenirs. The parking lot is not big and can meet the needs of non-holidays. I especially recommend the Adong Yong'an nude bar on the left side of the hotel entrance, the live meat from Shaxian, the ladder to heaven, and the delicious food. The number one Shaxian snack in my mind,
Original TextTranslated by Google
Response from Property: Thank you for your good review! We are very happy to bring you a great experience. Convenient location, friendly front desk and thoughtful souvenirs are all the results of our hard work. We will continue to pay attention to and optimize the parking lot issue. Thank you for recommending the delicious food. You are welcome to stay again. We will do our best to serve you!
300369****
Deluxe Double Room
Stayed in Jan 2025
Family
4 review
10/10
Outstanding
Posted on Feb 14, 2025
The hotel is in a good location, with the most prosperous area of ​​Sha County just 500 meters away. The room is clean, the staff are very friendly, the breakfast is rich, I will definitely stay here again next time I have the chance
Original TextTranslated by Google
Response from Property: Thank you for your support and praise! We are located in a bustling area and strive to provide you with a convenient experience. Clean rooms, thoughtful service and rich breakfast are all our sincerity. Looking forward to meeting you again, and wish you a smooth life and all the best in the future!
205896****
Deluxe Double Room
Stayed in Jan 2025
Family
69 review
10/10
Outstanding
Posted on Feb 14, 2025
The hotel is in a prime location, located by the river, with a large parking lot, very convenient, and close to the ancient street and pedestrian street. The stay was very pleasant because I met the beautiful and lovely 008 lady, who upgraded the room for the children to see the river view. It is convenient to wash clothes, and the breakfast is not bad. The service attitude in the restaurant needs to be improved. It is a good hotel in a good Shaxian.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for choosing our hotel and leaving such a thoughtful review! We are happy from the bottom of our hearts that you can enjoy your stay. The hotel is built by the river, with a spacious parking lot and convenient surrounding areas, just to provide convenience for your travel. 008 Miss is so happy to receive your praise that she is "taking off". She upgraded the room for the children to have a river view in the hope of leaving you with beautiful memories. Making laundry convenient and breakfast to your liking are what we should do. We have noted the issues regarding restaurant service and will immediately strengthen training to provide you with an all-round quality experience next time. Welcome to Shaxian again, we are waiting for you to come home at any time!
Anonymous User
Deluxe Room (2 Beds)
Stayed in Jan 2025
Family
3 review
7.5/10
Posted on Feb 9, 2025
The room service is too bad. First, I asked the room service to deliver water on the day of check-in, but it didn't arrive after 40 minutes, so I went to the lobby to get it myself. Second, the aunt took away the wet towels but didn't put new ones. Another suggestion is that the breakfast should not be so oily, as if oil is free.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to give us feedback on your stay. We sincerely apologize for the inconvenience caused to you. Regarding the delay in water delivery and towel replacement in room service, we will conduct training for relevant departments to strengthen the timeliness of services in each department to ensure that your needs can be met in a timely and effective manner, and strengthen the room inspection system to ensure that such incidents do not occur again. Regarding the suggestion about greasy breakfast, we will communicate with the chef team, re-plan the dishes, enrich the ingredient selection, and strictly control the amount of oil used. We always put guest satisfaction first. We hope to have the opportunity to make up for this shortcoming in the future. We look forward to your next stay. We will definitely show you the improvement with practical actions.
M42182****
Standard Queen Room
Stayed in Jan 2025
Family
3 review
10/10
Outstanding
Posted on Feb 5, 2025
🌹🌹 The hotel environment is very good, clean and tidy! Very comfortable! The waiters are very enthusiastic! There are also thoughtful good night fruits! The location is convenient, with winding alleys and snack pedestrian streets nearby. The Suspension Bridge, Dongmenkou Street and Chenghuang Temple are all within walking distance! I will choose him next time! ❤❤❤
Original TextTranslated by Google
Response from Property: Dear guests, Happy New Year! Thank you very much for your high evaluation! We are honored to bring you a comfortable stay experience during the Spring Festival of the Year of the Snake. The clean and tidy environment, warm and thoughtful service, considerate goodnight fruits and the superior geographical location are all carefully prepared for you. We look forward to seeing you again next time, we are always ready to welcome you home!
coriji
Business Double Room
Stayed in Jan 2025
Family
7 review
10/10
Outstanding
Posted on Feb 4, 2025
I am used to searching for Vienna Hotel wherever I go, mainly for cleanliness, hygiene and good service. This time in Shaxian, I was pleasantly surprised that the view from the room was good, facing the suspension bridge, with a night view to enjoy. Moreover, it is only a few minutes' walk downstairs to all the Shaxian Xiaohongshu recommended food stores, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guests, Vienna Hotel is honored to receive your trust and preference all the time! We are very glad that you have had a stay experience beyond your expectations in Shaxian this time. It is our pursuit to satisfy you with the beautiful view of the room and the convenient location. We will continue to maintain cleanliness, hygiene and smart service as always, and look forward to your next visit. We wish you happiness and health in the Year of the Snake!
M53943****
Standard Queen Room
Stayed in Jan 2025
Family
2 review
10/10
Outstanding
Posted on Feb 7, 2025
The hotel is in a great location, with the most prosperous main street in Shaxian District nearby, and several well-known attractions are also within walking distance. The mixed noodles and dumplings at the hotel breakfast were unexpectedly delicious, and the variety provided was also very rich. There were actually flowers on the table, which greatly improved the hotel's favorability. The hotel also provides robot service, and the takeaway food can be delivered upstairs by robots, which is also very interesting. The room is not big, but the lighting and decoration are very warm and the layout is reasonable. The front desk service was very good, especially the lady who received us had a sweet smile and a gentle look, which was a plus~
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel and leaving such a heartwarming review. In order to make your stay comfortable, your meals enjoyable and your entertainment smooth, we have put a lot of effort in every aspect. From the carefully selected geographical location, to the carefully prepared breakfast, to the thoughtful service, every link embodies our hard work. Your affirmation is the greatest encouragement to us. We will continue to work hard to continuously improve our service quality. Looking forward to seeing you again!
🍭tangguomama🍭¹⁺¹⁼⁴
River-view Double Room
Stayed in Dec 2024
Family
11 review
5.5/10
Posted on Jan 25, 2025
I don’t usually comment, but this time I hurried to write one seriously, hoping that everyone can avoid pitfalls during the Spring Festival. We set out from Shanghai for a trip to Fujian. We stayed in B&Bs for the first few days. My daughter said she wanted to change her accommodation, so I thought I should find a chain hotel. I ended up regretting it. To sum it up, it can be summed up in two words - decoration. The free parking is just for show. The hotel has free parking spaces, but not many. If it gets late, you can only find a parking space along the street nearby (there will be a fee, which the hotel will reimburse). It was really inconvenient for us to bring a lot of luggage and a baby with us. The desk lamp is just a decoration and keeps flashing. The table is a decoration and you need to level it yourself. The towels were just for decoration (we did bring our own), but looking at them covered in blood and paint was scary. Oh, yes, the biggest decoration is the air conditioner, which has no cooling mode. I called the front desk and they said: There is only one mode for one building, and it is heating now. I said it was too hot and I couldn't sleep, so the front desk asked the aunt to send a fan. But when the aunt came, she said it was not summer, and the fans were all put away... There are also advantages: the hotel is relatively new, the area is quite lively, the scenery on the other side is also nice, and the robot delivers things slowly but it can get there. I gave up on the hotel breakfast and went to find an old brand nearby, so I won’t comment on it.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing to stay in our hotel and thank you for taking the time to share your experience. We are deeply sorry for the inconvenience caused to you during your stay. Free parking is supposed to be a convenient service for guests, but due to the limited number of parking spaces, it has caused you great inconvenience. We will strengthen the inspection and supervision of room sanitary facilities to solve problems such as flickering table lamps, uneven tables, and poor towel hygiene, strictly control every detail, and provide guests with a clean, tidy and comfortable living environment. In addition, if we fail to provide you with a fan in time, which affects your stay experience, we will strengthen the material management process to ensure that we can provide guests with the corresponding items in a timely manner. Thank you very much for your affirmation of our hotel's new decoration and the surrounding scenery. Your feedback is our driving force. We will take this opportunity to comprehensively reflect and improve our services and management and strive to improve the quality of our hotel. I wish you and your family a happy New Year of the Snake, good health and all the best!
1891656****
River-view Double Room
Stayed in Dec 2024
Traveling with friends
17 review
10/10
Outstanding
Posted on Jan 24, 2025
The location is good. Next to it is the famous Shaxian snack shop Li Ji. The internet celebrity check-in spot Quxiang No. 1 Teahouse is nearby. It takes more than 10 minutes to walk to Dongmen Ancient Street. The room is clean and you can do self-service laundry. It's really good. It also makes me feel better about Shaxian. Attached is the check-in photo of Quxiang No. 1 Teahouse
Original TextTranslated by Google
Response from Property: Thank you for your five-star praise! We are honored to bring you a comfortable experience during your trip to Shaxian. The hotel is adjacent to Li Ji and Quxiang No. 1 Teahouse, and close to Dongmen Ancient Street. It has a unique location, making it convenient for you to check in for delicious food and attractions. The rooms are clean and tidy and equipped with self-service laundry service, which are all our little thoughts to make your stay comfortable. We hope you will choose us again and continue to have more wonderful journeys together!
Yinheximeishaonva
Deluxe Double Room
Stayed in Dec 2024
Family
1 review
4.2/10
Posted on Jan 24, 2025
1. The public areas are very dirty, just like a hotel that costs only a few dozen dollars. The floors are very low and depressing, probably only about 2 meters high. 2. The room smelled like a sewer, and it was so small that I could still smell the stench subconsciously even when I fell asleep. 3. There is no phone in the room. I don’t know how to contact the hotel. The facilities are too poor. 4. The service is a bit behind schedule. One person was busy at the front desk answering the phone and opening the room. 5. Overall, it is not recommended for more than 300 yuan.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for bringing you such a bad stay experience. We sincerely apologize for the inconvenience caused to you. The hygiene problem in the public area you mentioned is actually the black spots on the marble floor itself, which gave you the illusion of poor hygiene. It was really our inconsiderateness that we did not explain it clearly to you in advance. We have recorded in detail and attached great importance to the problems such as the odor in the room, small space, incomplete facilities and insufficient service staff, and are currently actively rectifying them. We will immediately arrange for professionals to investigate the source of the sewer odor and comprehensively upgrade the room facilities to ensure that every guest's needs are met in a timely manner. I hope you can give us another chance. We will definitely let you see our changes and progress next time you stay with us. Thank you again for your feedback and I look forward to having the opportunity to make up for this regret.
NH****
Deluxe Room (2 Beds)
Stayed in Dec 2024
Traveling with friends
28 review
10/10
Outstanding
Posted on Jan 15, 2025
Very new hotel, I like the decoration style, bright and clean, the space is also good, very quiet at night, the service attitude of the service staff is good, the lighting is sufficient, the curtains are electric, and the toilet is automatic. Free parking is convenient. The location is also very good, not far from Jialan Shaomai and Agou Shaomai. I would like to recommend to you a very good small restaurant at the entrance of Quxiang. It is not easy to find the storefront, so I will post a picture for you to find it. It has a very down-to-earth atmosphere, and the food is delicious and affordable.
Original TextTranslated by Google
Response from Property: Thank you for your recognition and recommendation of our hotel! We are glad that you are satisfied with our decoration style, clean environment and high-quality service. We attach great importance to the details you mentioned, such as electric curtains and automatic toilets, in the hope of bringing you a comfortable and convenient stay experience. There are many delicious foods waiting for you to explore near the hotel. We look forward to seeing you again and we will serve you wholeheartedly!
pendyxie
Deluxe Room (2 Beds)
Stayed in Dec 2024
Family
7 review
10/10
Outstanding
Posted on Jan 15, 2025
The hotel is in a great location, with a suspension bridge in front of the left and a pedestrian street not far behind. It is convenient to eat nearby. There is a laundry room and a gym, as well as parking lots with ample parking spaces. The room temperature is suitable and the quilt is very comfortable. There was flat meat for breakfast, which was delicious. There were real flowers on the table, which was quite a surprise. The overall feeling is good and suitable for self-driving travel.
Original TextTranslated by Google
Response from Property: Dear guest, seeing your detailed and heartwarming evaluation, all our staff are encouraged! We are honored to receive your recognition of the hotel's location, facilities, catering and other aspects. The grandeur of the suspension bridge, the bustle of the pedestrian street, and our attentive service hope that they will become a wonderful memory of your journey. Looking forward to your next self-driving trip, we will definitely prepare more surprises for you!
320723****
Deluxe Double Room
Stayed in Dec 2024
Business traveler
13 review
10/10
Outstanding
Posted on Jan 8, 2025
The environment is not bad, it's a big chain brand, clean and good service, it should be newly opened, the hardware is very good, the breakfast is also very rich, the big floor-to-ceiling windows overlook the river view, it makes people feel very comfortable, good comments, give a thumbs up to the front desk lady
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good review! We are honored by your recognition. Our hotel is committed to providing every guest with a comfortable, clean and high-quality service experience, and we are pleased to meet your expectations. We look forward to seeing you again, we will continue to work hard and serve you wholeheartedly!
M326242****
Deluxe Double Room
Stayed in Nov 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Dec 4, 2024
The hotel's breakfast environment is very comfortable, clean and hygienic, making people feel happy as soon as they enter the breakfast area. The food is delicious, with a nice texture and is very tasty. The waiters were warm and attentive, ensuring the entire dining experience was smooth and satisfying. In addition, breakfast is also a local specialty snack. Overall, this was a very satisfying and memorable breakfast experience.
Original TextTranslated by Google
Response from Property: Dear guest, we are very happy to see that you have praised our hotel breakfast so highly! From the carefully created comfortable environment, to the delicious meals prepared with care, to the warm hospitality of the service team, every detail stems from our dedication to quality. It is our honor to perfectly present local specialties on your table and turn them into unforgettable memories. We look forward to seeing you again. The hotel will continue to create more wonderful experiences for you!