LOtel-Casa Arca

Great place to stay lovely I will definitely come back to San miguel de allende and definitely will stay here again.

A lovely room on an interior courtyard--private and quiet. Centrally located and convenient to sights, shopping, restaurants. The breakfast was wonderful.

It took sometime to locate the hotel email, once I did locate it, the hotel team were really helpful. There is a basic steamer in the room, but an iron is available at reception. Hair stylist is also available by request. The breakfasts were excellent and they cater for vegetarian. The hotel operates a strict 3 pm room access and 12 depart. They will store luggage. There are two sides to the hotel. In the road side you can hear the town. In the other you can hear noisy pool users. There are different standards of rooms and the costs reflect this. Our room was perfect, extra large bed which was really comfortable. Turn down service. Bath tub (a real one) and walk in shower plus twin sinks. Hairdryer. fridge. Safe. Complementary water each day. Very close to shops and to the centre where everything’s happening. Breakfast is included. Service is not, the staff will pursue you if you do not give them 10% tip in pesos every breakfast, every meal or drink order. ATMs very close by. pharmacy also very close by.

Perfect stay, the room was ample, quiet, with a great bathroom and super comfortable and massive bed. Amenities were perfect, with nighttime chocolate and bed prepared. Perfect breakfast, bars and pool

Nice hotel, great decor. Signature Suite was stunning, large, and felt luxurious. Very plush bed and high-quality bedding/pillows. Couch was comfy, suite had many seating areas. Air conditioner worked well. Shower was nice (average pressure and size), outdoor bathtub was cool. Housekeeping and turndown was amazing - impeccable. Hotel location is amazing - right in the middle of the main square, walkable to everything. Front desk service could improve - they were friendly, but not very helpful. Couldn't exchange dollars for pesos, couldn't break large peso bills into smaller bills, miscommunicated driver pickup time (thank goodness we caught it the night before), and didn't inform us that breakfast starts at 8am on our date of departure, when we were being picked up at 8am. High-end hotels would tell you that in advance and offer to make a bagged breakfast to go. We asked if any bakeries or restaurants nearby were open, but they said no. I walked outside, and 3 shops down on the same block, there was both an open cafe and a bakery next to it. Would stay again, but other than high quality of housekeeping, the rate is a little high for the value with service not being on par with other high-end hotels.