Element San Jose Airport Reviews

A new and nice hotel you will love it! we are very happy to meet the staff Leanne , she is so professional , friendly and helpful and make us feel like home! Highly recommended!

Room was clean and well equipped in general. But I found the power of the shower lacking and would prefer the toilet light not to be switched on automatically at night. Breakfast was simple but ok.

very clean, staff is also very friendly. I would definitely stay here again.

Originally, there was a free laundry room under this Element, and the laundry beads/dishwashing beads were all free. Now they are charging. It would be fine if they charged, but the usual payment was coin-operated. As a result, they had to use a special laundry app. The mobile phone signal in the United States is already poor, and the hotel's Wi-Fi is not very good. The laundry room is on the first floor and has neither mobile phone signal nor network signal. I could only look for a signal in and out of the laundry room for 20 minutes before I downloaded the app. Then the payment app needs to be linked to a credit card, but who would bring a credit card when doing laundry! So I had to go back to the room to find the credit card! Then I had to recharge the app from the credit card! Recharge! It's 2025! Then I had to scan the QR code on the washing machine to start it! It took a lot of effort to finally scan it, and I thought I could control the washing machine remotely through the app, so I walked out of the laundry room! I walked back to the room and found that I had to click on the washing machine to start washing! So I had to go back and figure it out again - I don't know how to make a product in China... Why force it to go on the road

The room is spacious, well-equipped, and convenient for transportation. Except for cleaning once every two days, everything else is good

Good location, convenient for watching football, the hotel is new and the service is very good.

It is very close to the company and the airport. There are gyms and washing machines inside. It is generally convenient. However! The sound insulation is very poor. I could hear the Korean people next door clearly on the phone:(

Because it is very close to the company, the hotel is quite popular. I booked it a few days after my business trip. It is quite good, with good hygiene and service. However, I have to say that the breakfast is not very rich, it is just average, and you cannot order food. The buffet only has simple items such as bread, yogurt and juice. However, because it is close, it is okay.

The hotel facilities and rooms are very new and clean. There are not many breakfast options. It is close to the airport and the location is convenient. Parking is available for a fee.

The room is clean and the surrounding facilities are complete. We happened to stay during the Christmas period. There was a light show on the stadium next to it. The festive atmosphere was strong and there were many people. Because the tickets were sold out, we could only watch it from the outside, which was a bit regretful.

Five minutes from the airport, very convenient

The front desk is very nice. It's my second stay. Very comfortable.

Noise from the side facing the airport and from the road. There is also noise inside, and the sound insulation of the floor is too poor. Many of the residents who are on business trips in China are jet-lagged. They will wake up in the middle of the night, and the sound of footsteps walking around is like disco. Couldn't change rooms as they were always full with no shortage of guests. The breakfast was terrible. But the good thing is that there is a free laundry room.

The hotel is very clean, the breakfast is great, and the kitchen is beyond expectations.