Mirage Inn & Suites San Francisco

I wish I had stayed somewhere else. Uninviting: No lobby. Just a narrow hallway to the rooms. Nobody ever at front desk. Always had to push a button and wait for service. They were efficient enough with their service but I sensed they were irritated I was bothering them and wanted me just to go away. The website advertises free WiFi. THE WIFI DOES NOT WORK IN THE ROOMS. ALSO, THE HOTEL IS AN INTERNET DEAD ZONE. I COULD NOT GET INTERNET ON MY PHONE WITH WIFI. I COULD NOT GET INTERNET ON MY PHONE WITHOUT WIFI. I ALSO HAD DIFFICULTY SENDING TEXT MESSAGES. It amazes me that a hotel exists today without internet access. I felt like I was stuck in a lonely room separated from the modern world. I could get WiFi in the hotel lobby (narrow hallway) so hung out there to get internet. I felt kind of creepy hanging out in a hotel hallway, but then two others joined me because they couldn't get internet in their rooms. Their website advertises continental breakfast. There isn't one. False advertising? The rooms were comfortable enough and reasonably well appointed. Good bathroom and shower / tub. However, the in the wall heating / cooling units were really noisy. I admit I was trying to save money this trip, but I didn't expect anything this bad. I usually stay at the Hampton in Daly City or the Kensington Park in Union Square. Both nice hotels. The two best things about this hotel are the closeness to Ocean Beach and the coffee place next door - Java Beach, a great place for coffee and breakfast and their WiFi works really well. Oh and they do have free parking.

Our car was keyed when parked in the inner property parking, two deep and long scratches on the doors and the wings of the vehicle’s driver’s side. The hotel staff expressed no understanding, help, apologies, or even a simple word "sorry". They just told us that it happens to them all the time. They have at least three cameras around the spot, but we were told the cameras are not recording. Strictly do not recommend the place.

No go. Poor hotel. Poor service.

There is no elevator! Dont bring your elderly parents that use a walker there! Not ADA compliant at all. Very rude people running the hotel. Not a fan! Won’t be back.

like the location

The actual room for the hotel was decent. It was clean, but man the lady at the front desk has absolutely no hospitality skills. She didn’t even say hello. She just asked me for my drivers license and credit card. There is nowhere to leave your bags if you need to Check out. This is a no-frills hotel.