Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities8.2
Service9.0
Cleanliness8.8
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All reviews(134)
Positive reviews(33)
Reviews with photos/video(6)
Great location(20)
Awesome rooms(9)
Convenient location(9)
Great service(6)
Negative reviews(1)
Anonymous User
Greater Double Double Room
Stayed in Jul 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Aug 31, 2025
A good hotel to stay in offers clean, comfortable rooms, friendly and attentive staff, a convenient location near key attractions or transport, and amenities like free Wi-Fi, breakfast, and parking, all at a fair price—ensuring a relaxing and hassle-free experience whether you're traveling for business or leisure.
Guest User
Greater Double Double Room
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 28, 2025
The hotel is very convenient, 1 min to union square. Also, next to it is the car rental centre. Very beautiful and spacious room as well. It is safe.
Guest User
Good Queen
Stayed in Sep 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Oct 17, 2025
So good
Guest User
Upgrade Room
Stayed in May 2025
Solo traveler
16 review
9.5/10
Amazing
Posted on Jul 16, 2025
The hotel is very close to the Union Square station. Housekeeping is good.
Guest User
Greater Double Double Room
Stayed in Sep 2025
Traveling with friends
3 review
2.0/10
Posted on Nov 7, 2025
I have not received the deposit from 12 Oct 2025. I have called and emailed to hotel and their manager many times but have not received the feedback.
Guest User
Upgrade Room
Stayed in Sep 2025
Solo traveler
2 review
8.5/10
Very Good
Posted on Oct 12, 2025
Location is very very good and room.size is big, but I feel a bit old and small facility considering 4 star.
Generally I recommend!
Xiaoru Ng
Upgrade Room
Stayed in Sep 2025
Couple
9 review
9.5/10
Amazing
Posted on Oct 7, 2025
Well located, friendly staff who gave us a free upgrade to the room as we were returning guests. They give a carton of free water when checking in but if you request for more its $6 per carton. Overall gold stay!
Martin.1984
Upgrade Room
Stayed in Jul 2025
Couple
2 review
8.5/10
Very Good
Posted on Aug 30, 2025
Very nice hotel with convenient and spacious rooms, nice bedding (point of attention: pillows are a bit small/soft/flat and not very comfortable to sleep on).
Reception desk team are all great and welcoming! We only stayed for one night.
Guest User
Good Queen
Stayed in Jan 2025
Business traveler
30 review
10/10
Outstanding
Posted on Mar 31, 2025
I enjoyed a lot staying in this hotel 4 nights. This is an heritage building where they well preserved the original features.the rooms are very nicely decorated,quote and clean. The staff is very professional and friendly and they always try to help guests. The hotel does not have breakfast room: but in the surroundings there are several option for a good breakfast. Just on ground floor is located “ Corzetti” an italian restaurant open for lunch and diner and always busy: considering we are in USA - where average food is pure poison- you can have a decent meal at Corzetti. . I will return in this hotel anytime in San Francisco
Linglinglinggg
Greater Double Double Room
Stayed in Feb 2025
Traveling with friends
6 review
6.0/10
Posted on Apr 19, 2025
The location is near the shopping district. The room is small and look old .
Anonymous User
Good Queen
Stayed in Aug 2024
Business traveler
12 review
8.0/10
Very Good
Posted on Sep 18, 2024
The location is good, just beside Union Square. The room facing the street is good, but since the window is not that big, the room is not that bright. The space at the front desk was a little bit gloomy and the floor was broken and not very clean, so the vibe was not very good. The staff was nice.
Guest User
Great King
Stayed in Jun 2024
Couple
42 review
10/10
Outstanding
Posted on Jul 15, 2024
This is a great hotel with large rooms and comfortable environments. Check in was quick and easy and some good tips and advice were shared. We had chosen a larger room and this was definitely worth the small amount extra that it cost as it contained a desk and a couch allowing plenty of space during our stay.