Four Points by Sheraton Kuala Lumpur, City Centre

Four Points by Sheraton Kuala Lumpur, City Centre Reviews

Four Points by Sheraton Kuala Lumpur, City Centre

Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, 50450, MalaysiaView Hotel Details
Four Points by Sheraton Kuala Lumpur, City Centre
Four Points by Sheraton Kuala Lumpur, City CentreFour Points by Sheraton Kuala Lumpur, City CentreFour Points by Sheraton Kuala Lumpur, City Centre
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Four Points by Sheraton Kuala Lumpur, City Centre Guest Reviews

4.6/5
Great
1556 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(1556)
Positive reviews(1502)
Reviews with photos/video(581)
Great swimming pool(246)
Perfect for kids(238)
Delicious breakfast(134)
Loved the view(83)
Has play area for children(76)
Located downtown(73)
Average sound insulation(72)
Delicious buffet(15)
Negative reviews(54)
Yan Yan
Deluxe Room With Two Double Beds
Stayed in Mar 2025
Family
2 review
4.5/5
Great
Posted on Mar 29, 2025
Family friendly hotel located strategically within city centre. Less than 15 mins walk to KLCC. Big pool for kids with floats available from the hotel. Breakfast offers variety of choices on weekends morning. Only setback is 2 double bed for families of four would be challenging to fit comfortably.
WEI POH
Deluxe Room With Two Double Beds
Stayed in Mar 2025
Family
4 review
5.0/5
Outstanding
Posted on Mar 24, 2025
Located at city center, near mrt. Provided towel at pool side. Staff are friendly. Just that no free parking (but is flat rate RM10 per day for multiple entry). Facing issue for turn off bathroom light but engineering team provide very prompt response and fix the issue in very short while. Kids friendly hotel with good pool equipment and playgroud as well. The checkout time at 12pm allowed us to have ample time to prepare and tidy up which is an bonus point.
Guest User
Deluxe Room With Two Double Beds
Stayed in Mar 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 24, 2025
Good environment, the staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable.
Guest User
Deluxe Bay, Larger Guest Room, 1 King, Twin Towers View
Stayed in Mar 2025
Travel with friends
20 review
4.7/5
Amazing
Posted on Mar 21, 2025
The service was fantastic. Special shoutout to Maz at the front desk, Khamala and Jin Ling at The Mesh restaurant. They were attentive and provided excellent, professional service. We were glad they were the ones who helped us with our check in and meal. The breakfast buffet spread was wide. The team took into consideration different needs of different races/countries and the layout of the restaurant was well thought out. The location was good, we had a good view of the Twin Towers from the room and the night view was good. Only downside was that there wasn’t a convenience store nearby.
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DrOBY
Deluxe King Room
Stayed in Feb 2025
Solo travelers
23 review
4.5/5
Great
Posted on Feb 23, 2025
Exceptional hotel. Clean and comfortable room. Fast free Internet. Excellent breakfast. The only issue is that the location is far from eateries, malls, and places of interest.
Ivan Chun Pong
Deluxe Room With Two Double Beds
Stayed in Mar 2025
Family
4 review
5.0/5
Outstanding
Posted on Mar 18, 2025
Room is clean and comfortable. Great facilities for kids with water park and slides.
Popping corn
Deluxe Room With Two Double Beds
Stayed in Feb 2025
Family
10 review
4.2/5
Very Good
Posted on Feb 25, 2025
The location is very central, just a 10-minute walk from the famous Twin Towers. The room is very pleasant to stay in.
CHI DINH
Deluxe Bay, Larger Guest Room, 1 King, Twin Towers View
Stayed in Feb 2025
Family
2 review
4.7/5
Amazing
Posted on Feb 17, 2025
Kid friendly hotel with kid playground. Clean and spacious room with nice view of Twin Tower. Staff is friendly and helpful.
Ashley San
Deluxe King Room
Stayed in Mar 2025
Couples
19 review
4.0/5
Very Good
Posted on Mar 5, 2025
The room is clean and spacious. The staff is very helpful and friendly. Recommend
Vlad Driller
Deluxe Bay, Larger Guest Room, 1 King, Twin Towers View
Stayed in Mar 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 23, 2025
Excellent location, friendly staff, average price. Highly recommended!
Kkws
Deluxe Bay, Larger Guest Room, 1 King, Twin Towers View
Stayed in Jan 2025
Couples
14 review
3.5/5
Posted on Jan 26, 2025
Overall comfortable and clean. However, sound proof is very poor, can hear cars pass by and honking. During our stay, there was a night market nearby and can hear busking near midnight which really affect sleep quality.
Najum
Deluxe Room With Two Double Beds
Stayed in Jan 2025
Family
1 review
4.7/5
Amazing
Posted on Jan 29, 2025
The hotel is located at an ideal place, just a five minutes walk from the Petronas towers and plenty of eatries at stone’s throw away. The staff is super friendly and efficient. We had a room with a view of the Petronas and the room size is appropriate. During the weekend though, there was a party across the street and the music was too loud. Perhaps, the rooms facing the main street can be made sound proof.
Guest User
Deluxe King Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Jan 25, 2025
I am very satisfied. The room is comfortable, the staff are friendly, the facilities are complete, and the swimming pool is large. I will definitely come back to stay here again.
N.ShaZ
Deluxe King Room
Stayed in Feb 2025
Family
34 review
5.0/5
Outstanding
Posted on Mar 22, 2025
Great hotel, good location & hotel amenities is complete! We’ll be back for sure…
Anonymous User
Deluxe Room With Two Double Beds
Stayed in Jan 2025
Family
2 review
4.0/5
Very Good
Posted on Jan 22, 2025
Hotel located nearby KLCC Twin Tower. Just walked by from hotel, turn left and straight one way can reach KLCC. Room are clean and amenities are provided. Shower water pressure are good and stable. Nice playground and water play ground for kids..
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