Hotel New Saitama Reviews

Nyaman

The worst hotel we can get lol So I mistakenly had booked in wrong dates so I phoned them to cancel out the booking they said it is already cancelled but I think they didn’t and I end up losing my money for nothing thank you trip.com for your support

So good

I am so impressed with this hotel! From the moment I stepped into the hotel, I was attracted by the elegant environment and enthusiastic staff. The room is spacious and bright, and the furniture and furnishings are very exquisite, making people feel very comfortable. The bedding and toiletries are all high-quality products, which made me feel like home. The location of the hotel is also very convenient. It is very close to attractions and commercial areas and can be reached on foot. In addition, the hotel also provides a variety of breakfast options, which taste delicious. The waiters are kind and friendly and will take the initiative to help you solve your problems, which makes you feel very comfortable. In short, this hotel is first-class in terms of hardware facilities and service quality. I will highly recommend it to my friends and family. Next time I come here, I will choose this hotel again!

The young man at the front desk of the store has a good attitude and is very kind. Every question will be answered. The older ones may have been cheated by Chinese people before, so they are very wary. For example, when you leave the hotel, you must hand over the key to the front desk for safekeeping, and after checking out, you must leave the hotel and cannot wait in the lobby. Young people don't have any of these broken rules. It doesn't matter how long you take as long as it doesn't disturb others resting in the lobby. I probably won't stay in this hotel again.

Close to the subway station, surrounded by convenience stores and various restaurants, very comfortable stay

The front desk staff was very polite. The room was a little small, but the unit bath was clean and the futon was fluffy and comfortable.

The noise from the trains and toilets was bothersome.

It was close to the station, and the room was spacious and comfortable for a business hotel.

Due to an unexpected flight delay, I had to wait until after 2am. Still, I was grateful for the polite response. I've been using this hotel for the past 8 or 9 years because it's close to the station and makes it easy to get around the next day.

Pros: The waiters are friendly. Free umbrellas are available for loan. Disadvantage: The air conditioning in the room cannot be adjusted. When the weather was very hot, the waiter asked me to open the window and many mosquitoes flew into the room. The room needs to be baked. Every time you enter or leave the hotel, you have to hand the door key to the reception desk for safekeeping, which is very troublesome. The room equipment was dirty, such as the hair dryer and air conditioner, which were obviously stained.

The room is clean and fully functional. It is very close to the station, less than three minutes away, and very convenient for travel. There is a supermarket and pharmacy at the door, the supermarket is open until 25:00, and the pharmacy is open until 11:00 at night. Very satisfied, highly recommended.

Very convenient near the subway station

The bathroom, washroom, or toilet was a bit smelly. The location is great, close to the station.