Protur Sa Coma Playa Hotel & Spa

Location: The location is convenient, being within walking distance of a sandy beach, local shops, and restaurants. Free bike rentals, access to nearby activities, and a peaceful adults-only pool add to the appeal.

So, I was in two minds about my star rating 4*/5*, however I feel I lean more towards 4 purely based on a few things that let this hotel down. Staff, majority of the staff are nothing but attentive, helpful and polite. We had one occasion, where gentleman on reception was quite abrupt in that we couldn’t book another restaurant however we were definitely told by the lady upon check-in that if we came back on Friday we would be able to book a second choice. We was made to feel quite stupid but we was purely doing what we was told we could. Bar staff, round of applause, they memorised our favourite drinks and were always really attentive to our daughter who’s 2 years 2 months. I couldn’t get the name of the lady, but she had dark hair and a ponytail, this woman deserves a pay rise! There’s several restaurants that you can choose from if you’re all inclusive within the Protur hotels, we unfortunately only managed one and it completely ruined my husband’s birthday. We went to the Country Grill, how bad could it be?! Well the steak wasn’t even cooked blue it was cold and raw, jacket potatoes cold THE FLIES, while we was eating, just awful, we sat inside and it’s basically just a buffet there was no service, you can only get drinks while eating and it was wine out of a tap and I have to say it was the most disgusting wine I’ve ever tasted. I would absolutely not recommend going there. Restaurant, the first few days, THE FLIES, ah! I agree something needs to be done, one day it really put me off breakfast but mainly the flies seemed to be worse at lunch? (I always dug to the button for my salad). Had a good selection, always find something, dinner seemed to be better on the weekends. The gentleman on the grill probably needs to learn how to cook meat as well. I had a burger and it was so pink in the middle it just made me feel sick. They don’t seem to understand either when you asked to have something cooked thoroughly, I don’t mind steak medium rare but burger meat is different and it should be cooked through (to me). Room, we had a swim up room, it was perfect! We went away with our 2 year old, so some days when we put her to sleep in her cot for a nap we was able to use the pool and sun loungers which was just amazing. Room was cleaned daily, fresh towels, pool towels also can be changed every 3 days, no complains about the room. (Maybe a more comfortable pillow but that’s me being fussy!). Pools, yes they’re ‘fresh’ definitely first thing in the morning.. however you adjust very quickly once you’re in but I do think the kids pool could be slightly warmer for the little ones. Evening entertainment, some nights we had an absolute blast. There was a music band called The Family I think, Wow! Incredible vocals! The beach is a few minutes walk away and the sea was warm, we also went into Cala Millor one night which was literally a 5 minute taxi drive and was a lively area I personally wouldn’t take my little one but that’s personal choice (

Fantastic family holiday. We stayed here for a week half board and couldn't fault it at all. We have just booked again for next year but for two weeks. We feel there was so much we didn't get chance to do. The staff in all areas are so hard working and accommodating. The hotel is immaculate, and we had no complaints with the hotel facilities. The pool area is great and like everyone says, enough beds to go around! We enjoyed all the food on offer and the location of the hotel was great. We had tje best holiday creating wonderful memories ❤️