Mleggsy
September 13, 2024
Visited Saturday 31st August to Saturday 7th September Travelling as a couple via a TUI all-inclusive package holiday This was our third visit to the Protur Sa Coma Playa, the last being in 2018 Outbound Flight The flight was via a subcontracted airline called Ascend. The flight was a little late in taking off which is not a problem as the flight time is only around two hours. Palma Airport and Transfer The bags were a little slow in being delivered, but we were in good time to get our transfer coach, it was easy to locate with plenty of TUI reps to assist. Unfortunately, as the coach was clearly being used by several flights, we then waited in the Palma airport carpark for over an hour! Once we set off the transfer time was around 1 hour and 15 minutes, not bad as previously this has been up 1 hour and 30 minutes. Sa Coma is a great destination, but it is a long way from the airport. Hotel check in and room Hotel check in was easy, there was only one other couple checking in from our transfer. Worth reminding that there is a tourist tax to pay, a deposit if you want to use hotel towels and also a charge to use the room safe – We paid all three. As we arrived around midday and our room would not be ready until two, so we stored our bags in the secure (locked room) and made use of our all-inclusive bands, went a got a drink, then lunch and before we knew it our room was ready. We picked up the bags and headed off to the second floor, our previous two stays at this hotel we had rooms on the ground floor. The room was great, clearly newly refurbished and had a modern feel to it. It was clean and tidy and was cleaned daily during our stay. Food As we were all-inclusive, all meals are drinks were included. Worth considering what time you wish to eat, as during the first part of our week the hotel had a lot of young families. If you wish to use the restaurant at quieter times, around 8:00 to 08:30 for Breakfast, 14:00 to 14:30 for lunch and anytime after 20:15 for dinner worked well for us. During these times we had no issues getting a table inside or out. The choice of food at breakfast was excellent, Fruits, Cereals and cooked breakfasts a plenty with a chef station doing omelettes. Lunch was a choice of various cooked offerings along with salads, cheeses and cold meats, again the chef station would be manned. Dinner was similar to lunch, but the cooked food was more elaborate with roast meats etc. Overall we found the food pretty good, although the quality of ingredients is not as good as it used to be, especially the meat which we found either incredibly fatty or extremely tough! I’d also say that the choice is very limited, ok for one week, but you would struggle to find enough variation over two! Protur could learn from other chains in this regard, better food and more variation will ultimately lead to happier visitors and less waste. Possibly try “speciality” evenings. Specialty Restaurants What a mixed bag this was. As part