Passpartout Boutique Palace

Passpartout Boutique Palace Reviews

Passpartout Boutique Palace

49 Borgo Pio, Rome, Lazio, 00193, ItalySee Hotel Details
Passpartout Boutique Palace
Passpartout Boutique PalacePasspartout Boutique PalacePasspartout Boutique Palace
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1 night

Guest Reviews

9.2/10
Great
123 review
Verified reviews
Location9.3
Amenities9.0
Service9.1
Cleanliness9.4
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All reviews(123)
Positive reviews(22)
Reviews with photos/video(5)
Clean and tidy(8)
Awesome stay(7)
Great service(7)
Great location(7)
Convenient location(5)
Negative reviews(1)
Guest User
Family Apartment
Stayed in Jun 2025
Family
4 review
9.0/10
Great
Posted on Aug 1, 2025
4 of us and stayed into two rooms but within one main door .👍 Great location ！ 3 minutes walk from Vatican City. More than 20 restaurants on the same street. Manager Marco is very friendly and helpful as he told us about restaurant/cafe for locals not tourists. No problem to store our luggage after check out. More important , a lift to go up to the room. 👍👍👍👍
Alex Racho
Superior Room
Stayed in Mar 2025
Family
3 review
10/10
Outstanding
Posted on Apr 12, 2025
Excellent in all aspects. A stone's throw away from the Vatican, along a car-less road with outdoor cafes and restaurants, shops and at least 3 gelaterias. Staff Camila (and everyone for that matter) were super helpful and friendly. Breakfast buffet was very good, and even if the menu is the same for the 3 nights (total) that we spent there, you can personalize it. Lift is tiny. Room was adequate in size (only 12 total). Very clean.They have their own restaurant, too.
Mehhh
Executive Room
Stayed in Nov 2024
Couple
2 review
10/10
Outstanding
Posted on Jan 6, 2025
The location is amazing, close to lots of restaurants, groceries, and pharmacies. It's safe at night, lots of families and people out at about, walking by the river. There's "sitBus" that link directly from the airport to close by vatican stop, so it's convenient to travel to and from the airport. The stay is very clean and comfy, and breakfast is very delicious as well. Would highly recommend to anyone who's considering staying here :)!
ChrisX95
Superior Room
Stayed in Mar 2025
Solo traveler
2 review
6.0/10
Posted on Apr 23, 2025
Restaurant was so so. Close to Vatican. Elevator is tiny
Response from Property: Dear Christopher,Thank you for taking the time to share your feedback. We truly appreciate your comments and the opportunity to clarify a few aspects of your stay.Being located so close to the Vatican, our property is part of a historic area where most buildings are quite small and often not equipped with elevators. We are fortunate to have one, although due to the architectural limitations of our 16th-century building, it is understandably compact.We're sorry to hear that the restaurant did not meet your expectations. Your comments have been noted and shared with our team, as we are always striving to improve our service and guest experience.We hope to welcome you back in the future and offer you an even more enjoyable stay.
E_Y_H
Superior Room
Stayed in Mar 2025
Solo traveler
25 review
8.5/10
Very Good
Posted on Apr 13, 2025
Renovation of old buildings. If you want to live near the Vatican, this is a reasonably priced option. Bring earplugs because the soundproofing is poor and there is a busy food street downstairs. For breakfast, apart from the good coffee and normal cheese, I feel I can skip the rest. There are so many delicious things to eat in Rome anyway. My room has a small terrace. Although the diners can see the terrace, I like the ventilation.
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Zhoumowanbuting
Executive Room
Stayed in Jan 2025
Traveling with friends
9 review
10/10
Outstanding
Posted on Feb 25, 2025
The room is quite big, clean, and convenient for travel. It takes only a few minutes to walk to the Vatican. The breakfast variety is a bit limited. One day I went out very early, and I told the front desk that they would help me prepare breakfast for takeout in advance! Very good
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oofyttbb
Executive Room
Stayed in Oct 2024
Family
21 review
8.5/10
Very Good
Posted on Nov 10, 2024
The service is excellent. Breakfast is included. There happened to be a bus strike that day. We wanted to go to the station. The waiter booked a car for us the night before. He also packed breakfast for us in the morning. The room was also good. There was no lighting and it was a bit dim, but all the facilities were complete. It's a good new hotel.
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Guest User
Superior Room
Stayed in Apr 2025
Traveling with friends
7 review
9.2/10
Great
Posted on May 6, 2025
The hotel actually provides toothpaste and toothbrushes, which is surprising! The room is very quiet, really close to St. Peter's Basilica, and there is a commercial street downstairs, so it is safe and convenient to stay. The hotel has a restaurant, and many tourists will drink and eat here.
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SASA0130
Superior Room
Stayed in Mar 2025
Traveling with friends
73 review
10/10
Outstanding
Posted on Apr 19, 2025
Very good, convenient transportation, simple and healthy breakfast, warm service. I like it very much
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Anonymous User
Executive Room
Stayed in Dec 2024
Couple
9 review
10/10
Outstanding
Posted on Jan 28, 2025
It is an excellent boutique hotel, 100% recommended. If I return to Rome I would stay there again without hesitation. The location is excellent. The hotel is super modern, with a lot of amenities, comfortable, clean.
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Guest User
Superior Room
Stayed in Dec 2024
Family
5 review
10/10
Outstanding
Posted on Feb 10, 2025
It is almost right at the entrance of the Vatican, on the pedestrian street, the conditions are very good, and there are many holidays. The surrounding public transportation is not very convenient, but you can walk to the scenic spots, and you can take a taxi if you are farther away.
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Guest User
Executive Room
Stayed in Sep 2024
Family
3 review
10/10
Outstanding
Posted on Nov 4, 2024
The location is near the Vatican, and it is very convenient to visit the Vatican. But it is still a distance from the subway, but we mostly walked in Rome. I am really grateful that the hotel has slippers and toothbrushes. The front desk lady is very attentive, the service is timely, and she responds to every request. But the hotel does not have a laundry room. The hotel has its own restaurant, where you can have breakfast. (The omelette is very good).
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Guest User
Design Room
Stayed in Sep 2024
Couple
6 review
9.5/10
Amazing
Posted on Oct 14, 2024
Very good hotel, near the Vatican, very safe, there are many good restaurants in the small streets at the door, suitable for leisurely walks and enjoyment. It is very close to the Vatican and Castel Sant'Angelo, the owner is also very nice, it is very good.
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hiltink
Executive Room
Stayed in Nov 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 21, 2025
Clean and sanitary. Very good. Recommended
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Guest User
Executive Room
Stayed in Feb 2025
Other
70 review
2.0/10
Posted on Mar 7, 2025
Don't choose this one, run away
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Response from Property: Dear customer, thank you for sharing your feedback. We are very sorry that you are dissatisfied with our cancellation policy. The offer you have selected has a non-refundable policy, which means that it was clearly stated at the time of booking that this price does not offer free cancellation. Despite this, we are very grateful that you finally decided to continue your stay. We understand that sometimes changing plans can be inconvenient, but to ensure fair treatment for all our guests we must strictly adhere to these booking conditions. We regret to hear that this has caused you negative emotions, but we sincerely hope that your stay experience will be satisfactory in other aspects. Your opinions are very important to us and we will continue to work hard to improve our service quality. Thank you for your understanding and support, and we look forward to having the opportunity to serve you again in the future. Sincerely,