Hampton Inn Riverside Downtown

room very good, clean and staff helpful , not far from shopping , or mall , restaurant

We were recently in Riverside to attend a swim meet at Riverside City College. We chose the Hampton Inn Riverside Downtown due to its proximity to the campus, as well as to the restaurants in the area. When we arrived, the parking attendant greeted us and asked if we would be using the self parking or the valet. We were also told that the self-parking lot was located off site, and that it would be a 5 minute walk. Since both were priced the same at $29/night, we chose to use the valet. We checked in and went up to what we were told was our room. When we entered, the room appeared to be occupied. The beds were not made, backpacks were hanging on the coat hangers, and some clothes were on the floor. Luckily, nobody was in the room at the time. I immediately went back to the lobby to tell the front desk what happened. She was surprised and said she gave us the correct room. She asked if I was sure, and I told her "yes, I'm positive." She proceeded to tell me that she assigned the correct room and that her system shows the room was cleaned and available. It was almost like she didn't believe me. After a few minutes of looking things up in their system, she finally assigned a different room to my key, but never apologized for the error. This experience made me paranoid for the rest of our stay. Was someone going to come into our room by accident? Was our stuff safe? Once the issue with the room was resolved, I found our room to be spacious and comfortable. The window faced the east and had a fantastic view of the Mission Inn, a few blocks away. The beds were a little stiff in my opinion, but still allowed for a decent nights sleep. The restroom/shower was modern and clean, but I wish the water pressure in the shower was a little stronger. I didn't see any vending machines on site, so you will either need to buy from the little market/pantry in the lobby, or bring drinks/snacks from the outside. There is a small pool behind the building, however, there is also some construction happening right next to the hotel, so it can get a little noisy. I didn't notice the noise from the construction in our room, which was on the other side of the building. The initial room issue didn't give me a sense of safety, but overall, our stay at the Hampton Inn was decent and enjoyable.

The rooms are the coziest looking and very well organized when first entering. Breakfast is well prepared and has good service too! Not too many struggles and included a well looking gym as well. Amazing apps on the tv too, enjoyed watching tubi and other free games and apps at this hotel.