Gostops Rishikesh Lakshaman Jhula

Worst Experience..! Being From a Hospitality Industry I expected atleast 1% of good service from this hotel . But it was a waste of money. Be it staff Their Services their room Or the food , Nothing was good . Since checking in I had a very bad experience. The details which are written by the hotel on Google are incorrect. I was stuck there on the road with my elderly mom and dad with heavy bags because the location was written wrong and the number was unreachable. When i reached the hotel the person at the reception said it was not his mistake that the phone was unreachable. When i showed him the number he started arguing so i had to call the manager (Ms. Priya) . When she arrived they both were discussing about the mobile number was wrong etc etc. She apologized for my inconvenience but It is not only about apologising. It’s about providing the best solution as well . I checked in since the amount that i paid for the booking was non refundable. The rooms were very dirty . we ordered some food which was not nice either. Overall I did not like my experience there at all. I wouldn’t recommend this hotel .

The rooms were cozy. The terrace was amazing with all kinds of chairs and benches. It created a very warm environment for the friends. The service was very digitised at every stage.

Stay was good management was good but hotel is far away if you’re carrying extra luggage then it’s uncomfortable for you to carry you cannot get a view from your room you have to go to terrace food was expensive