7551 Westminster Highway, Richmond, British Columbia, V6X 1A3, CanadaView Hotel Details
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Sheraton Vancouver Airport Hotel Guest Reviews
4/5
Very Good
129 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.8
Service4.0
Cleanliness4.3
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All reviews(129)
Positive reviews(27)
Reviews with photos/video(4)
Friendly owner(8)
Clean and tidy(6)
Awesome stay(6)
Negative reviews(2)
Guest User
Traditional King Room
Stayed in Jul 2024
Couples
4 review
4.2/5
Very Good
Posted on Nov 20, 2024
Good location , clean and spacious room. Staff are friendly and helpful.
Mabel
Traditional Two Queen Room
Stayed in Jul 2024
Travel with friends
8 review
4.0/5
Very Good
Posted on Oct 25, 2024
Very convenient place for shopping and restaurants.
Anonymous User
Traditional Two Queen Room
Stayed in Jun 2023
Business travelers
3 review
3.5/5
Posted on Sep 29, 2023
The service is good in general. However, we met the strike during our stay so that the cleaning was only done once upon request. To compensate the situation, free breakfast was offered to us.
Guest User
Traditional King Room
Stayed in Aug 2024
Couples
18 review
4.5/5
Great
Posted on Sep 20, 2024
Very good, I feel good, I will choose it next time
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Guest User
Traditional Two Queen Room
Stayed in Nov 2024
Family
5 review
1.7/5
Posted on Dec 27, 2024
I can say there will be no second time. Except for the front desk check-in, the rest of the hotel has nothing to do with the Sheraton brand image. It was so noisy that I couldn't sleep, whether it was the plane or the air conditioner that couldn't be turned off. This is the first time I've seen an air conditioner blowing directly on my head on the ground. I thought they were renovating. I shrugged.
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Guest User
Traditional King Room
Stayed in Oct 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Room
Sanitation: clean and tidy
Environment: good surrounding environment
Service: considerate service
Facilities: complete
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Guest User
Traditional Two Queen Room
Stayed in Oct 2024
Business travelers
11 review
3.5/5
Posted on Nov 21, 2024
This hotel is old. The rooms and facilities are a bit old, but very clean. But there is no hot water for showering at night, which is really bad.
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Guest User
Traditional King Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Not far from the airport, the airport bus takes 15 minutes to the airport, very convenient
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Guest User
Traditional King Room
Stayed in Jul 2024
Business travelers
8 review
4.8/5
Amazing
Posted on Sep 16, 2024
The hotel room is spacious, the location is OK, not far from the station, the price is reasonable, the service attitude is good, but the hotel has several floors, and I couldn't find the corresponding elevator at first 😅
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Anielewangmang
Traditional King Room
Stayed in Oct 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on Jan 14, 2025
The room is clean and the waiter is average
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Guest User
Traditional King Room
Stayed in Oct 2024
Business travelers
43 review
5.0/5
Outstanding
Posted on Nov 9, 2024
For business travel, you can choose
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Guest User
Traditional King Room
Stayed in Apr 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 10, 2023
The room is clean and tidy, comfortable, and the service attitude is good
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Yinyouxiaolaozi
Traditional King Room
Stayed in Mar 2023
Other
2 review
3.5/5
Posted on Apr 13, 2023
Most of the hotel room types are one bedroom and one living room, but the bathroom entrance is in the living room, so it is not convenient to use. As a hotel near the airport, it is a bit tasteless. The overall facilities of the room are relatively old, but the supporting facilities are in a good environment.
Try not to book a room here on the first floor. The balcony is connected to the parking lot behind. Although it is in Richmond, it is close to the airport and the crowds are crowded and it is not safe. Someone knocked on my room door at 6 o'clock, and someone touched my room around 8 o'clock Door valve, the check-in experience in this aspect is very bad, of course, the possibility of poor sound insulation in the room cannot be ruled out.
Facilities: good
Hygiene: good
Environment: very beautiful
Service: The front desk service is quite satisfactory, and the cleaning service is average
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Guest User
Traditional Two Queen Room
Stayed in Jul 2022
Family
20 review
2.5/5
Posted on Sep 6, 2022
The service is very mediocre, there are no greeters, at least not on the post; the hardware facilities are very old, and the room has a tidal smell, which makes me worried about allergies, but fortunately not, but try to open the windows during the day for ventilation; There was no waiter to clean up the room for two days; the swimming pool is very small, just next to the open-air dining hall; the only advantage is that the breakfast is good, with steak, and the taste is acceptable. Soundproofing is also ok. Overall, it is not recommended, and it is not comparable to the Sheraton that has just lived in the United States.