Tryggvagata 18, Reykjavik, Capital Region, 101, IcelandSee Hotel Details
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1 night
Guest Reviews
9.5/10
Amazing
102 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.4
Service9.4
Cleanliness9.5
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All reviews(102)
Positive reviews(1)
Negative reviews(1)
118471****
Standard Suite With Balcony
Stayed in Jul 2025
Family
10 review
10/10
Outstanding
Posted on Aug 4, 2025
This is the most luxurious and upscale apartment hotel I've ever stayed in Iceland, bar none; far exceeding the 4.8 rating of the hotel. Highly recommended!
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Response from Property: Dear Guest,Thank you so much for your wonderful feedback! We are truly honored to be considered the most luxurious apartment hotel you’ve stayed at in Iceland. Knowing that we exceeded your expectations means a lot to us.We greatly appreciate your recommendation and hope to have the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,The Black Pearl Team
M244240****
Deluxe Two-Bedroom Suite with Balcony
Stayed in Nov 2023
Traveling with friends
1 review
5.0/10
Posted on Dec 3, 2023
Very, very speechless about this hotel! !
1. There is a girl wearing glasses at the front desk who has a very bad attitude. It really feels like everyone owes her money.
2The sound insulation is very poor, you can hear people walking on the street
3. The service at the front desk is really bad. I called someone to help carry my luggage downstairs and no one came even after 20 minutes.
4 We lost a room key and we were charged 100 euros! ! In China, you don’t need to pay if you lose your room card. If you really need to pay, please inform us in advance and the price must be within a reasonable range! !
Really don't come and stay here