Grecotel Creta Palace

The family-friendly facilities, exceptional service, picturesque coastal location, and clean rooms with a beautiful beach area make it an ideal choice for a memorable stay. Easy access to the historic center is also a plus.

There are places that offer comfort, and then there are places that offer warmth. Grecotel Creta Palace is definitely the second kind. I won’t go into listing all the services and amenities — there’s already plenty written about that, and yes, they’re all great. For me, this place is not about what they have. It’s about how they make you feel. There is a quiet kindness in every interaction. I don't feel like a guest with a room number — I am treated like someone they genuinely care about. The staff is warm and generous, they find ways to make each day feel special. For example a quiet gesture, a moment of care, a surprise that arrived just when you need it. It isn’t about what is offered, but the heart behind it. That kind of thoughtfulness is rare, and unforgettabke. Maria, Antigoni, Angelos, Stefania, Eleftheria, Nikos, Nikoleta are always smiling, attentive, and full of light. The beach bar and the restaurant felt like a little haven, thanks to them. The lovely team at the spa brings the same energy — calm, kind, and sincere. From the front desk to housekeeping you can feel genuine hospitality. A special thank you to Vasilis Karapanagiotidis, the general manager for their kind attention. I had my hair styled at Anna’s salon. Anna, the owner and stylist, is one of the sweetest and friendliest people you’ll ever meet. Her hands are pure magic. It's my third stay here. And what brings me back again isn’t just the sea view or the food. It’s the people. The feeling of being welcomed, remembered, and cared for. In a world that can feel rushed and impersonal, this place is a reminder of what true hospitality is. And that’s something I’ll always come back for.