Resorts in Bangkok

"I had an excellent stay at this hotel. The service was outstanding from the moment I arrived. The staff were welcoming, professional, and always ready to help with a smile. The room was clean, comfortable, and well maintained. Every detail made me feel valued as a guest. I highly recommend this hotel to anyone looking for exceptional service, and I would definitely stay here again."

"The hotel is clean and the accommodation is okay, but the service is unacceptable. 1. The receptionist's attitude and demeanor towards guests were inappropriate. Their words and facial expressions were unwelcoming and unfriendly. 2. There's no elevator, so what should guests with multiple large suitcases do? Initially, the service was okay, but it deteriorated later. The staff's facial expressions, demeanor, and words were truly unwelcoming. I felt very uncomfortable. Every time I went to the reception, I felt like I was being pushed away. For example, today during check-out, I spoke politely to the staff and asked for help. They told me there was no one available to assist and I had to carry my luggage down myself. Sister, I'm on the second floor, not the first! How am I supposed to carry it down without an elevator? They even added, ”If you can carry it down, then do it.” So, I went up and brought down my small bag. I waited downstairs, but no one helped me with the large suitcase. I ended up having to hire a Grab driver to carry it down! This isn't just about that. The main issue is that customer service should be more welcoming and polite. If you've had a fight at home or are angry with someone, don't sit at the reception counter, because otherwise, you'll definitely drive all customers away. 1. No smiles. 2. Unwelcoming words and demeanor. 3. Taking out anger on customers. 4. Gossiping about customers behind their backs. 5. During daytime naps, staff would often knock on various rooms, preventing resting guests from continuing to sleep due to excessive noise disturbance. 6. Unacceptable manners, whether it's during welcoming service or during the stay. We come to relax, not to listen to staff shouting. What I want to emphasize is to please address the issues with manners and welcoming words, because it's truly bad. There's more, but I'll refrain from mentioning it. - Stop gossiping about customers at the counter. - Thank you. I stayed twice. The first time was okay, but the second time was not. I felt pushed away and gossiped about. Even if I didn't hear it directly, I knew because the staff are very gossipy. Thank you. (I will not be staying here again.) The service is unacceptable. I don't know how they manage their staff to provide such service. The price is cheap, the room is good, clean, and beautiful, but if the service is unacceptable, I will not come back. I'd rather spend money on new accommodation with good service and polite staff. #ThankYou#"

"I had an early flight the next day, and the hotel offers a complimentary shuttle bus to the airport. They even provide free iced drinks on board, and it's a convenient 10-15 minute ride. You just need to book your airport transfer time when you check in. The hotel has a great atmosphere as it's part of a golf course, and if you're traveling with kids, they'll love seeing all the birds and squirrels. Taking the complimentary hotel bikes for a ride in the morning was a lovely start to the day. Breakfast was good, with enough variety to fill you up. We checked in quite late and were upgraded to a one-bedroom, one-living room suite with two balconies, and they even provided an extra bed for free."

"The location of the hotel is not too far from the airport, so location wise it is quite all right. There are not restaurants within walking distance, but the small restaurant within the hotel is quite good. The swimming pool and gym at the hotel are all good. Above all, the staff at the hotel is most friendly. However, unfortunately, the many mosquitoes at the hotel are also most friendly as well, and they are everywhere, at the lobby, at the restaurant, near the pool, and, above all, inside the room, so annoying that I could hardly sleep during the whole night….."

"always order taxi way earlier than you need because the driver took me half an hour to accept. but it’s only 10 minutes drive to the airport. room is small but clean and cozy. only got two small soap bars, no gel or shampoo. i stayed in the room for 20 hours but heard planes only a few times so it wasn’t loud tho noise cancelling is poor, noise depends on the neighbours. they have a lift and a restaurant with many different foods. i didn’t try but good to know. also daily top very close and 711 like 10 minutes away"

"Absolutely top-notch! The service, the scenery, and the food were all excellent. The golf course lights were beautiful at night. The room was also very spacious and clean, and it even had a bathtub. Completely satisfied!"

"Great convenient airport hotel, only 9 minutes, could organise airport drop off for next morning for only 200baht and at short notice so all happy for smooth transfer!"

"This is the best accommodation. The staff was so friendly, and I had to move rooms, so I had a bit of a time crunch, but they let me check in an hour early. They even let me check out and leave my luggage for my late-morning flight. It was really great. I'll definitely stay here again next time I come back!"

"Ariyasom Villa is a true gem in the heart of Bangkok. Everything in this hotel is done with love, from the decor and gardens to the incredible breakfast. The restaurant is also top-notch, offering a choice of vegetarian and fish dishes. David and his wife are always present and make you feel welcome at all times. We would love to return."

"The room was clean, the air conditioning worked great, and the staff were lovely and friendly. No toothbrush or toothpaste was provided in the room. I really liked how spacious the bathroom was, but my only minor complaint was the inconsistent hot water, which would alternate between warm and cold."