The Balkan Jewel Resort, Trademark Collection by Wyndham
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Razlog

The Balkan Jewel Resort, Trademark Collection by Wyndham

Area Betolovoto, Razlog, Blagoevgrad, 2760, Bulgaria
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hotel overview picture
Highlights
Free parking
Delicious breakfast
Lots to do
Pets welcome
Amenities
Public parkingFree
Conference room
Indoor swimming pool
Outdoor swimming pool
Sauna
Horse riding
Wi-Fi in public areasFree
Gym
All Amenities
Property Description
Thank you for choosing our Balkan Jewel Resort Trademark.
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7.9/10
Good
Cleanliness7.9
Amenities7.8
Location7.9
Service7.9
All 41 Reviews
Surroundings
Landmarks: Pirin Golf and Country Club
(240m)
Landmarks: Orientation Point for Yavorov Hut
(2.6 km)
Landmarks: Viewpoint of the Valley of Razlog
(2.8 km)
Landmarks: Sveto Blagoveshtenie
(5.1 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

3 Double Beds, Sofa Bed, Luxury Villa
10

3 Double Beds, Sofa Bed, Luxury Villa

3 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Club Studio Twin Room
3

Club Studio Twin Room

2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Deluxe Family Suite with 4 Twin Beds and Sofa Bed
3

Deluxe Family Suite with 4 Twin Beds and Sofa Bed

4 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Mobility Accessible 4 Twin Beds Room with Sofa Bed
6

Mobility Accessible 4 Twin Beds Room with Sofa Bed

4 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Superior 2 Twin Beds Studio Attic with Sofa Bed
7

Superior 2 Twin Beds Studio Attic with Sofa Bed

2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Family Room with Single Bed
6

Family Room with Single Bed

1 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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4 Twin Beds, Sofa Bed, Family Attic Suite
6

4 Twin Beds, Sofa Bed, Family Attic Suite

4 Single bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Studio, 1 Twin Bed (Attic)
5

Studio, 1 Twin Bed (Attic)

1 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Accessible Twin Club Studio With Sofa Bed
5

Accessible Twin Club Studio With Sofa Bed

2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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3 Twin Beds, Sofa Bed, Family Connection Room
3

3 Twin Beds, Sofa Bed, Family Connection Room

3 Single bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
Check Availability
2 Twin Beds Club Studio Attic with Sofa Bed
5

2 Twin Beds Club Studio Attic with Sofa Bed

2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Twin Studio Attic Suite With Sofa Bed
4

Twin Studio Attic Suite With Sofa Bed

2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Studio with Single Bed
2

Studio with Single Bed

1 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Deluxe Studio, 1 Twin Bed
4

Deluxe Studio, 1 Twin Bed

1 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Deluxe 2 Twin Beds Studio Suite with Sofa Bed
4

Deluxe 2 Twin Beds Studio Suite with Sofa Bed

2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
Check Availability
2 Twin Beds Studio Suite with Sofa Bed and Spa/Restaurant  Access
3

2 Twin Beds Studio Suite with Sofa Bed and Spa/Restaurant Access

2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
Check Availability
Deluxe 2 Twin Beds Club Studio with Sofa Bed
5

Deluxe 2 Twin Beds Club Studio with Sofa Bed

2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
Check Availability
2 Twin Beds, Sofa Bed, Superior Studio, Deluxe
6

2 Twin Beds, Sofa Bed, Superior Studio, Deluxe

2 Single bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
Check Availability
Accessible 4 Twin Family Suite With Sofa Bed
1

Accessible 4 Twin Family Suite With Sofa Bed

4 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Daily housekeeping
Wi-Fi in room
Room Details
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Guest Reviews

7.9/10
Good
41 reviews
Verified Reviews
  • Cleanliness7.9
  • Amenities7.8
  • Location7.9
  • Service7.9
Average for similar properties in Razlog
Most Mentioned
AI Summary
The accommodation features a wide range of breakfast options and clean, well-maintained facilities. Guests appreciate the attentive staff, excellent spa services, and scenic location near Bansko's amenities and ski slopes.
역‍시
October 26, 2024
Overall it was okay but the facilities need to be renovated
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 23, 2025
Room was lovely but facilities were lacking. Restaurant was not open for dinner evening i arrived and nobody to open up for breakfast either. Had to wait for staff to arrive to open over 90 mins after advertised opening. After no dinner available a delayed breakfast so very disappointing.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 22, 2025
Recommend!!! Great service , kind and very helpful staff. The food is delicious. Not so far from the town, beautiful views. Perfect for business and family relax . Good prices compare with other hotels around. Lots of different options for activities.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 8, 2025
The resort is set in the most ideallic location with full view of the mountains and so peaceful. All the staff are very helpful and always eager to make your stay as comfortable as possible. The spa Centre is well equipped with a gym, indoor pool, jacuzzi. Sauna and steam rooms. The resort also offers the service of massages and the lady doing them is excellent. The hotel also offers a shuttle service to the town of Bansko. I came for a week to relax and that is exactly what I did very comfortably
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 23, 2025
During our stay earlier in March, our son fell ill on the morning that we were due to leave. I wanted to express my gratitude for your support and hospitality that you provided during our stay at your hotel. Your team went above and beyond to ensure that our needs were met. Your kindness and assistance with organising the taxi travel, interpreting at the medical centres and pharmacies, and your team’s overall support. My son and I are deeply grateful for your kindness and professionalism and for taking time out your day to help us. Thank you again for making a difficult situation more manageable. We appreciate everything you did for us. Please could you pass on our thanks to your team at the Balkan Jewel.
Y‍o‍r‍d‍a‍n
March 6, 2025
The appartment was clean and big enough to accomodate five people. There was a fireplace, which was really nice to have. Unfortunately, the things we didn't like were more than what we liked: during the whole stay (8 days) the towels where changed only once and after our requeste; the air in the SPA center was cold, the there were three saunas, but only one was working; the water in the swimming pool was very cloudy and I didn't let my kids in it (it was like that during the whole stay). The food in the restaurant was OK, but almost the same every day and not much choice. For breakfast there was a local dish called banitsa, which is really good pastry, when it is freshly baked and homemade, but unfortunately the one in the restaurant was from the frozen one sold in the shops (equivalent of the frozen pizza). As a whole I wouldn't recommend it as the cost was not cheap, but the quality of the service was not what you would expect.
T‍i‍n‍a
February 23, 2025
This is not a 4 star. Staff are uninterested in doing anything. Waited 4 days for handwash bottle to be replaced. No room amenities. Bathrooms old and run down with wires showing. Food pretty poor especially fkr vegetarian. Meat often was undercooked. Pool aree dirty and run down.
A‍d‍n‍a‍n
February 3, 2025
gut
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Services & Amenities

Conference room
Indoor swimming pool
Outdoor swimming pool
Gym
Restaurant
Playground
Kids' club
Spa
Bar
Table tennis room
Billiards room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 09:00–12:00

Front desk hours: [Mon-Sun]08:00–24:00

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeGluten-free, Vegetarian
StyleBuffet
AgeFee
Adult
Buffet:US$11.00 (approx. PHP 613.20) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$112.41 (approx. PHP 6,266.35) is charged.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2010
  • Number of Rooms: 160
Thank you for choosing our Balkan Jewel Resort Trademark.

Frequently Asked Questions

What is the cancellation policy for The Balkan Jewel Resort, Trademark Collection by Wyndham?

The cancellation policy for The Balkan Jewel Resort, Trademark Collection by Wyndham varies depending on the type of room and booking conditions.

What are the check-in and check-out times at The Balkan Jewel Resort, Trademark Collection by Wyndham?

Standard check-in time at The Balkan Jewel Resort, Trademark Collection by Wyndham is 14:00-24:00 and check-out time is 12:00.

What amenities and services are available at The Balkan Jewel Resort, Trademark Collection by Wyndham ?

The Balkan Jewel Resort, Trademark Collection by Wyndham offer top amenities and services include Sauna.

Does The Balkan Jewel Resort, Trademark Collection by Wyndham provide breakfast?

Yes, Breakfast is offered at The Balkan Jewel Resort, Trademark Collection by Wyndham. Breakfast option(s): Gluten-free, Vegetarian.

Can I bring my pet inside the The Balkan Jewel Resort, Trademark Collection by Wyndham?

Pets are allowed on request at The Balkan Jewel Resort, Trademark Collection by Wyndham. Charges may be applicable.

About This Property

Average Price FromPHP7449
Hotel Star Rating4