Guest User
January 30, 2025
The hotel's location and room facilities are quite good, the service is also OK, there are Chinese restaurants nearby, and it's not far from where you can buy wine. But there is a serious problem that I believe no one can accept. The Ctrip booking interface and order clearly show that you only need to pay an additional city tax of about 20 RMB after arriving at the hotel, but when you go to the front desk to check in, you are charged more than 64, which is more than three times more. I protested to the front desk on the spot, and the front desk replied that they didn't know the Chinese information on Ctrip and told me to look at Agoda. What kind of logic is this? I booked from Ctrip, why do you ask me to look at Agoda? This is no different from fraudulent consumption. Until now, the city tax in the booking interface is 20, 39, and 212. This price information management is really messy and misleading to consumers. If this problem is solved, it can at least deserve 4.5 points; if this problem is not solved, giving 1 point is too much.
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