Lavande Hotels (Qingyuan Light Railway Station Qingyuan Avenue) Reviews

Asking for a Non smoking room but wasn’t given. The room cigarette smell is horrible for non smokers

The room is clean and comfortable. The night is relatively quiet.

Honestly i like the price and the rooms are newly renovated, it’s just that you know why this is the price. The smart features of the rooms are acting up and the breakfast is extremely basic. But the beds are ok and there’s a sofa in the room we stayed in. The tv was also acting up and the bathroom at the front desk isnt that great. The front desk isnt that friendly either. You get what you pay for but all things considered, it’s kind of ok. The room was big and clean anyway. We arrived at night so the maintenance who knew what to do wasnt in duty. Not a lot of choices in this area and we’ve stayed in worse hotels

Room: clean and tidy, the curtains in the room are all electric and there is a large floor-to-ceiling glass Environment: There are several restaurants right outside the hotel, it is convenient to take Didi, and the parking lot is large. Price: Reasonable Overall: It is recommended, but the hotel isolation and leisure center has a negative review

The room is quite big and clean. I will come again. It is also convenient for travel

The service provided by the front desk lady is very good. There is a tea service when checking in. Very welcoming. The room is also very clean. You can choose this store for business trips. Overall, it is good.

I have always had a good impression of Lavande. It is a high-end hotel after all, but the service and equipment of this hotel are so bad. When I entered the front desk, there were three front desks, and there were two people standing in front of them. The female front desk had a stern face and stood in front. After waiting for a long time, no one said anything to appease the customers or give guidance, such as waiting a moment. Everyone was busy with their own things. Then I couldn't help but ask, can I only check in at one of the three machines? Then a man at the front desk helped us check in. When we went up to the room, we found that many lights were not on even after pressing the full switch. Then we called the front desk and asked if all the lights were on after pressing the full switch. The front desk did not I asked other people and the answer I got was "Yes, they are all bright." I said that many of the lights in the room were not on, and none of the bedside lamps were on. They asked the uncle to check for us. When the uncle came later, the uncle said that all the lights were bright. You can't open all the Fengdu lights, you can only open a few. I said yes, please help me turn on the bedside lamp on the other side. The uncle studied for a while and said it was broken. This is not to embarrass the uncle, but to ask the hotel management. Fang, is this Laifeng? This kind of front desk service attitude is much worse than the attitude of chain hotels such as City Convenient Hanting Home Inn. Isn't the full switch turned on? What is the full switch? There is no need to select any other modes, just turn on all the lights. This argument is too far-fetched. The music switch in the bathroom is broken. Even if you turn it off to take a shower, there will still be music! The air conditioner makes strange noises in the middle of the night! I encountered all kinds of bad rooms. I had to call the front desk at 3:30 in the middle of the night to check the abnormal noise of the air conditioner. After turning it off and restarting, it was fine. After a while, it continued to sound. The video has been recorded to avoid the hotel room. They came to us later thinking they were looking for trouble, which made us all embarrassed. If you need a video, please leave a message in the mailbox. It's too troubling. I live in Laifeng because I want to have a comfortable environment and a good sleep, and there are broken glass on the ground stalls. It's rubbish. I took off my shoes and walked around and got pricked on the back of my foot. I couldn't find any rubbish. I guess it was a very small rubbish. There was a clear feeling on my feet. Everything is telling the truth. I will never come back to this hotel again after my first stay here.

The bed is very comfortable and the room is large. Parking is convenient. Marathon participants can also extend their check-out time, which is very user-friendly. Lavande Hotel is as good as always. I will choose Lavande next time.

Service: We wanted to play Switch, but their TV was installed with a hotel system and did not support connecting external devices. After reporting it to them, we immediately arranged for technicians to help us. In the end, we were so happy to play Breakup Kitchen with our friends. Hahahahahaha. very good👍🏻!

The hotel is clean and the service is very good.

It's really good, it's really good, it's really good, it's really good, it's really good, it's really good, it's really good, it's really good, it's really good, it's really good, it's really good, it's really good

The front desk service attitude is very good. The waiters are very enthusiastic about the guests. The room is very good, clean and comfortable. There is a fragrant smell as soon as you enter the lobby, which makes people feel very comfortable. High cost performance. Worth recommending

M has excellent service, the light rail station is nearby, and transportation is very convenient. The room area and window are the largest, comparable to other Lavande hotels, and the price-performance ratio is also very high. It is worth recommending. Overall, I am very satisfied

I was on a business trip by high-speed rail, and my temporary travel plan changed after resting in the hourly room. I planned to go through the formalities for the full-day check-in process. The front desk said that the hourly time had expired. Full-day check-in needs to be processed at the full-day front desk price. I said I booked it on Ctrip. I had also consulted the front desk before about what procedures were required to transfer the hourly rest room to the full day, and the front desk said that it would be enough to make up the platform price difference. I consulted about the above information differences. I only knew that I was a guest, and I didn’t understand that I had the right to consult clearly, not to quarrel. The lady with glasses at the front desk was very impatient. I reminded you again to pay attention to the service attitude. Do you know how the lady with eyes answered? The lady said: "My attitude depends on your attitude." It was simply furious. May I ask why the hotel lady asked me to make up 198 yuan for check-in. If it is right, how come the little brother who came later only needs to make up 155 yuan after the good platform and the 98 paid? I was very gentle and polite on the spot and asked the lady with eyes, can you tell me your name? I went to the 7th floor of the hotel to find your general manager and ask him how he recruits and trains? If you have the guts to lose your temper like this, there is no need to work here! I will continue to complain to the Ctrip platform.