Secan Hotel Qingdao, Curio Collection by Hilton

1. You can smell a strong smell of formaldehyde as soon as you enter the room; 2. The air conditioner in the room does not cool at all. I called to inquire more than an hour after checking in, and the reply was to wait and see; the second time was 4 hours later, the control panel still showed 26 degrees, and asked to send someone to check before arranging. The master came to check and said that there was no problem with the air conditioner, because the room was too big, the wall was too thick and too insulated, and the temperature difference between indoor and outdoor was large; the third time was 8 hours later, around 12 midnight, the control panel still showed 26 degrees (the set temperature has always been 16 degrees), and the front desk said to send someone to check (12 midnight). I took the initiative to ask to change rooms before I arranged. 3. The bathtub was very dirty, and I reported it to the front desk. The front desk said that I could use a disposable bathtub cover. ??? ? No cleaning was arranged to clean. 4. The refrigerator does not cool.

The sanitation is good, the environment is good, and the service is good. I checked in yesterday. I turned on the air conditioner for half a day, but the room was still 27.8 degrees. It was very hot. I asked and found out that it was the fresh air system. Anyway, it didn't cool. The front desk changed me to another room. It was still very hot. I didn't sleep well all night and woke up several times because of the heat. Secondly, the sanitation of the children's playground needs to be cleaned well. The mop was very dirty. Many small details were average. The water in the wash basin in the room could not be opened.